TTG Asia
Asia/Singapore Tuesday, 19th May 2026
Page 1590

Trishaw Uncle

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WHAT Trishaws in Singapore were, until recently, run by independent operators and served as short-distance taxi rides within key districts.

Last year, the Singapore Tourism Board (STB) appointed Trishaw Uncle as the country’s only licensed trishaw tour operator, which now manages the bulk of trishaw rides here and plies curated heritage routes.

Trishaw Uncle is managed by the same company that runs Singapore River Cruise on Clarke Quay and Marina Bay.

WHY To pull in passengers, Trishaw Uncle has introduced its own tours featuring newly installed GPS guides, location-triggered commentary and culinary stops – including afternoon tea at celebrity chef Violet Oon’s National Kitchen in National Gallery Singapore.

I took a spin with trishaw driver Yong through the colourful Little India district, admiring the Deepavali decorations overhead and trawling through alleys leading past Hindu temples.

From speakers built into the vehicle, tales of old trades and architecture were told as we passed them. Regrettably, some segments were drowned out by surrounding traffic, but Yong was amicable and filled in the blanks with his own stories.

Trishaw Uncle’s Chinatown tour also includes a tour of the revamped Chinatown Heritage Centre (CHC).

For visitors curious about the history behind Singapore’ shophouses, this is an immersive experience made more enjoyable by CHC’s docents, who are as entertaining as they are passionate.

Passengers can choose to be picked up by trishaw from CHC, or dropped off here for a tour after their trishaw ride.

HOW Introducing modern elements such as location-triggered commentary and gastronomical stops is a creative step forward for trishaw tours, especially as it complements STB’s latest marketing emphasis on Singapore stories and successes.

When asked if the GPS technology has helped business, Yong shared that travellers are now more willing to fork out the fare, valuing the enhanced service on top of the drivers’ hospitality.

The commentary is available in English, Japanese and Korean, with other languages in the pipeline, and is being implemented in phases starting with the Little India tour.

As we rode down Singapore’s busy roads, I asked Yong if he felt unsafe – although other drivers patiently give way, larger cargo vehicles can sometimes drive aggressively close. Perhaps if these tours snaked through smaller alleys instead of main roads, the rides could be more leisurely  commentaries uninterrupted.

Additionally, guests who want to start or end their Chinatown tour with a visit to CHC must book and pay for CHC entry separately. It may be more appealing and intuitive to travellers if both could be purchased as a package – similar to the combination with the National Gallery Singapore and Singapore River Cruise.

VERDICT An earnest effort to refresh old rickshaw rides, Trishaw Uncle’s latest update could spur the development of even more exciting tours to draw in more modern and millennial travellers.

Singapore steers largest fly-cruise feeder toward greater growth

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Aiming for double-digit growth in Indian fly cruise arrivals, the Singapore Tourism Board (STB) recently intensified training efforts targeted at the Indian travel trade.

Continuing its collaboration with Cruise Lines International Association (CLIA), STB last week rolled out a training programme covering New Delhi, Mumbai and Ahmadabad.

“We are hoping for a double-digit growth in cruise arrivals from India this year. Our focus is to attract higher quality visitors from India. We want to penetrate tier-two cities in the country for cruise holidays and will reach out to these markets through our roadshows scheduled to take place next year,” Chee Pey, assistant chief executive (international group) at STB, said.

Indians make up Singapore’s top market of cruise goers

Training is an important focus area as the destination aims to grow awareness in India and position Singapore as a cruising hub in the minds of the Indian travellers, he explained.

Through schemes such as the enhanced Cruise Development Fund (CDF), STB supported travel agents and event organisers in six successful charters in the past year, which brought in close to 10,000 cruise passengers to Singapore.

Singapore recorded 1.1 million Indian tourist arrivals in 2016, out of which 100,000 opted for cruise holidays, making India its top source market for cruising.

Agents in India also recognise the growth potential.

“Singapore is hugely popular in the Indian leisure and incentive market. Though the number of Indians taking cruise holidays in the destination is growing each year, it is still a small part of its total tourist arrivals. (But) factors like good airlift with Singapore connected to India with more than 240 flights a week offer a great opportunity to further popularise cruise holidays in India,” said Praveen Chugh, president, Travel Agents Federation of India (TAFI).

“Cruising is fast becoming a key activity for the Indian travellers visiting the Lion City,” A. Basheer Ahmed, managing director, Chennai Metro Travels, echoed, adding that honeymooners and families are segments likely to take to cruise holidays.

STB’s intensified efforts in India come at a time when cruise options from Singapore are booming – Genting Dream will be homeported in the city for a year-long deployment beginning December 3; Royal Caribbean International will have a total of 76 Singapore sailings on Mariner of the Seas, Ovation of the Seas and Voyager of the Seas for its 2017/18 season; and more.

“Genting Dream is going…to be game changer as it is going to be much larger ship. It is going to offer much more onboard experiences and introduce two types of itineraries, five-day and two-day. So, now with Royal Caribbean, Costa Cruises, Princess Cruises and Genting Dream, there are lot of option available. We have to also see how to promote pre and post cruise holidays in Singapore,” said Pey.

Banyan Tree in Singapore at last – and not just any resort

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Concept art of what visitors may find in the precinct

Mandai Park Holdings (MPH) has appointed Banyan Tree as the operator of an eco-friendly resort within Singapore’s new integrated nature and wildlife destination at Mandai, marking Banyan Tree’s home ground debut after establishing 43 resorts in 25 countries over the past 23 years.

Scheduled for completion in 2023, the resort will be sited on a 4.6ha plot of land at the eastern end of the Mandai precinct, featuring different accommodation types including standard and family rooms in low-rise structures, as well as elevated cabins or treehouses nestled in greenery.

Concept art of what visitors may find in the precinct

According to a joint statement from the partners, the development of elevated accommodation will be “low-intensity” and “respect existing tree canopies and the natural topography of the area”, while on the ground, the resort will be designed to facilitate local wildlife movements across the site.

Sustainable aspects in the operation of the resort will include controlled lighting and noise emissions; the use of of energy efficient building design to provide natural ventilation and daylight; the incorporation of renewable energy sources; and encouraging guests to reduce energy and water consumption and behave appropriately around wildlife.

On top of easy access to precinct’s array of offerings – including its five wildlife parks, nature-themed indoor attraction and public green spaces – the resort will also offer activities focused on biodiversity and the environment such as guided nature walks, native wildlife spotting tours, recycling workshops and educational movie screenings.

Bali Adventure Tours dumps its name as it’s too generic

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The company started trading under a new name last month

Bali Adventure Tours started trading under the name of Mason Adventures on September 1, adopting the founder’s family name.

Explaining the change, Nigel Mason, managing director of the company, said: “With the ever increasing existence of cheap discount imitation companies, it is important that the rather generic name is modified to reflect our long-established (reputation) in the market place. (It is becoming) confusing with brands (that have names similar to ours) across multiple platforms.”

The company started trading under a new name last month

Another reason, he said, was to reflect the evolution of the family business. The company was originally developed by Nigel and Yanie Mason in 1989 and today, the couple’s two sons Juan and Shaun Mason have joined, “bringing about a new generation of youthful ideas and energy”.

The name change, however, will not affect customers in any way as business will be as usual, according to Mason.

Products under Mason Adventures also carry new names such as Mason Adventure Rafting Mason Elephant Park & Lodge, Mason Adventure Sky Tours, Mason Jungle Buggies, Mason Tropical Trekking and Mason Mountain Cycling.

TTG Asia wins Feature of the Year, TTGassociations bags a bigger prize

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TTG Travel Trade Publishing's Michael Chow (third from left) picks up the two trophies and is joined by fellow colleagues and industry friends, Resorts World Sentosa's Michelle Phua (second from left), Gardens by the Bay's Alloysius Teng (second from right) and Suntec Singapore's CH Kong (far right)

An analysis on the relevance of Cambodia’s tourist sites of death and suffering has won TTG Asia the Feature of the Year Bronze award from the Media Publishers Association Singapore (MPAS).

Written by TTG Asia’s Cambodia correspondent, Marissa Carruthers, the Dark side of dark tourism brought in divisive views on the promotion of travel to the infamous killing fields and slaughter sites. The story ultimately found that travel trade specialists agreed on one thing – that tourism can help the country reconcile with its recent turbulent history and these dark sites can shift from the macabre to educational.

TTG Travel Trade Publishing’s Michael Chow (third from left) picks up the two trophies and is joined by fellow colleagues and industry friends, Resorts World Sentosa’s Michelle Phua (second from left), Gardens by the Bay’s Alloysius Teng (second from right) and Suntec Singapore’s CH Kong (far right)

TTG Travel Trade Publishing’s publisher Michael Chow picked up the award at the 2017 MPAS Awards and Media Ball on September 26.

At the same time, MPAS also bestowed TTGassociations magazine with the Travel Trade Media of the Year award.

Launched in April 2014, the quarterly print publication advocates the importance of association meetings and events to trade associations intending to engage, educate and raise the professionalism of their members, and ultimately to remain relevant in their industry. It is distributed to executives of Asian trade associations, and enjoys a circulation of 2,000 across Asia-Pacific in print and 5,000 digitally.

Nonstop flights expected to unlock M’sians appetite for Jeju

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Malaysians lured by K-wave

Malaysia’s AirAsia X first Kuala Lumpur-Jeju connections from December 12 spell good news to outbound agents as the lack of direct flights previously had made Jeju a hard sell for agents.

So while South Korea enjoys rising popularity among Malaysian travellers lured by K-wave and Korean restaurants available in big cities, Jeju has been sidelined, despite it being “very affordable”, said an agent.

Malaysians enticed to visit South Korea will soon have Jeju as an accessible option

For the first eight months of the year, the number of Malaysians who visited South Korea totalled 176,140, a five per cent growth compared with the corresponding period.

Adam Kamal, manager at Aidil Travel, said: “Opening a new destination in South Korea will attract repeat visitors who have already visited other parts of (the country). The flights are also timely as it coincides with the school holidays and winter season in South Korea. Malaysians are crazy about winter in South Korea.”

Vickie Yong, director, Airlink Travel & Tour, added: “It will be good for FIT travel. We can sell open jaw, combining Jeju with a domestic flight either to Incheon or Busan and back to Kuala Lumpur. Malaysians like to shop, so combining with Incheon for shopping makes sense.”

Nanda Kumar, managing director, Hidden Asia Travel & Tours, said Jeju is a “very affordable” destination, and works well for honeymooners and incentive travellers.

He added that the flight schedule – with departures on Monday, Tuesday, Wednesday and Saturday – is ideal for the standard four-day incentive packages.

AirAsia X CEO, Benjamin Ismail, shared that for the full year, the airline is targeting an 80 per cent load factor and 110,000 passengers for flights to Jeju.

Agoda reveals shopaholics and health enthusiasts of SEA travel

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Singaporeans the nationality most likely to like shopping on travels

Compared to other Asia-Pacific nationalities surveyed in the Agoda Travel & Tech Study 2017, Singaporean travellers were found to have the strongest leanings towards shopping while Thais were significantly more interested in health and wellness activities.

Singaporeans displayed the strongest preference for shopping (66 per cent), four- to five-star hotels (46 per cent) and dining (78 per cent).

Singaporeans the nationality most likely to like shopping on travels

To Agoda, this explains why Bangkok (second), Taipei (sixth), Hong Kong (seventh) and Tokyo (eighth) – all of which offer the sought-after combination of shopping, luxurious hotel and dining – made the top 10 most popular destinations for Singaporeans.

But it’s not all glamour for Singapore travellers, Agoda continued, as 72 per cent of travellers like nature and scenery. Top destinations also include scenic locales like Batam Island (fifth), Malacca (ninth) and Bali (10th).

Meanwhile, Thai travellers were two times more interested in health and wellness activities compared to the average traveller across 15 countries. Sixty-six per cent of Thai travellers indicated the preference, compared to only 15 per cent for Malaysians and 23 per cent for Filipinos.

The study further revealed food (77 per cent) was the top travel experience for Malaysians, which Agoda surmised has driven the surge in domestic travel by an additional 10 million visits in 2016.

“This was evident in the ranking of the top three destinations for Malaysia’s travellers, which included Kuala Lumpur, Penang and Malacca – all known for their famous local cuisines… as well as their access to international dining options,” Agoda stated.

Apart from food, 73 per cent of travellers from Malaysia also looked for scenic getaways, the second most important factor in making their holiday decisions.

Among the top 10 destinations for Malaysia’s independent travellers, the only one that’s overseas is Bangkok, which ranked sixth.

Vietjet turns up the heat at Albuquerque balloon festival

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Vietjet's “beautiful-and-young-flight-attendant-featured” balloon

Vietjet participated in this year’s Albuquerque International Balloon Fiesta, and surprise surprise – its contribution to the spectacle was not a hot air balloon.

Paraded in the balloon were two bikini-clad beauties, a visual that has come to be nearly synonymous with the Vietnamese LCC.

Vietjet’s “beautiful-and-young-flight-attendant-featured” balloon

Vietjet flying a balloon at the world-famous festival – known for speckling the Albuquerque sky with some 500 balloons on a single day – is not unlike its journey in South-east Asia’s crowded LCC space. It becomes about standing out.

Beyond flash sales and eye-catching slogans is another attention grabber waiting to be seized, until the next LCC catches up. Lucky for Vietjet, “beautiful-and-young-flight-attendant-featured” balloon (or flights) is not an association its competitors seem as willing to take on.

After the US, the Vietjet balloon’s next stop will be in Japan in November 2017.

Aviation roundup: LATAM Airlines, Jet Airways, and more

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First-ever flight between Santiago and Melbourne
LATAM Airlines has started flying thrice-weekly between Chile’s capital city, Santiago, and Melbourne, Australia.

The route, which will take 15 hours and 10 minutes, uses a 313-seat Boeing 787-9. It departs Melbourne on Tuesdays, Fridays and Sundays at 20.40, and arrives in Santiago at 19.55 the same day. The return flight departs Santiago at 13.30 on Mondays, Thursdays and Saturdays, and lands in Melbourne at 17.40.


Additional routes and frequencies by Jet Airways
Jet Airways will introduce three new international services and add frequencies to six existing routes.

The three new routes are Delhi-Riyadh, Chennai-Paris, and Bengaluru-Amsterdam.

From October 29, Jet Airways 9W 510 will depart from Delhi at 23.00 and arrive in Riyadh at 01.35. The return flight, Jet Airways 9W 509, will depart from Riyadh at 03.10 and arrive in Delhi at 09.45.

Operating five days a week on the Chennai-Paris sector, 9W 128 will depart Chennai on October 29 at 01.45 and arrive in Paris at 08.10. Jet Airways’ 9W 127 will depart Paris at 10.10, and arrive in Chennai at 00.15.

On the Bengaluru-Amsterdam route, Jet Airways 9W 236 will depart Bengaluru at 02.25 and arrive in Amsterdam at 08.35. On the return leg, the daily service, 9W 235 will depart from Amsterdam at 10.50 to arrive inBengaluru at 00.40.

Jet Airways has also added new frequencies to its Mumbai-London, Mumbai-Riyadh, New Delhi-Singapore, Mumbai-Kuwait, New Delhi-Doha and New Delhi-Dammam services, as part of its winter schedule effective October 29.


SilkAir takes over Scoot’s services to Yangon
From October 29, the regional carrier of Singapore Airlines, SilkAir, will take over Scoot’s current five-times-weekly services to Yangon, Myanmar.

This will be on top of the regional carrier’s 10 flights to Yangon, and three-times-weekly services to Mandalay. Once the transfer is completed, SilkAir will fly 15 times to Yangon a week.


Qatar signs codeshare deal with Vietjet
Qatar Airways has signed an interline partnership with Vietjet Air. The agreement will allow Qatar’s passengers to travel to and from points in Vietnam using a single reservation across both airlines’ networks.

The new partnership will allow passengers travelling to and from eight new domestic points within Vietnam to connect via Qatar’s existing gateways such as Ho Chi Minh City and Hanoi.

The agreement also includes the coastal city Da Nang, as well as Ban Me Thuot, Dalat, Hai Phong, Nha Trang, Phu Quoc, Pleiku, Vinh City and one international point, Taipei.

In addition, from January 1, 2018, Qatar will increase its frequencies to Hanoi (twice-daily) and Ho Chi Minh City (10 flights weekly).

M’sia gets Golden Week glow, a bit at Bali’s expense

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Island destinations like those in Sabah (Mantanani island pictured) doing well

Malaysian inbound agents reported a pick-up in Chinese bookings during the recently concluded National Day Golden Week holiday in China, with island destinations, eco-tourism and cultural tours doing well.

The threat of eruption at Bali’s Mount Agung had also contributed to tourists changing bookings from Bali to Sabah and Langkawi, observed Winnie Ng, deputy general manager, Pearl Holiday Travel & Tour.

Island destinations like those in Sabah (Mantanani island pictured) doing well

She added: “This year, Taman Negara National Park, and eco-tourism activities in Kuantan saw a pick-up. In the past, these destinations were quite hard to sell.”

Another agent, Law Wai Shyang, executive director, Confidence Travel & Tour, said itineraries to Kuala Selangor, Raub and Pangkor Island – already popular with the Taiwan and Hong Kong markets – were introduced to the mainland market and sales were better than expected.

He said: “Repeat visitors were also looking for more than city tours and shopping. We saw more interest this year from FITs interested in experiencing local Chinese and Malay cultures. (We also see) greater interest to try local hawker-style food.”

Law saw a 15 per cent year-on-year growth in business from mainland China during the Chinese holiday peak.

Mint Leong, managing director of Sunflower Holidays, reported a 20 per cent growth over the 2016 Golden Week period, adding that improved air connectivity from China to Langkawi and Sabah had spurred interest for both destinations.

Another trend, she said, was an increase in groups that chose Malaysia as a mono destination rather than in combination with Thailand or Singapore.