TTG Asia
Asia/Singapore Friday, 2nd January 2026
Page 156

IHG Hotels & Resorts launches programme in Japan to attract and retain top talent

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IHG Hotels & Resorts (IHG) has expanded its myBenefits programme to Japan to enhance its ability to attract and retain the next generation of talent for its hotels.

The programme is a strategic initiative that was first launched in 2021 in Australia and New Zealand. It is crafted to recognise the changing needs and preferences of the workforce, catering to the needs of current and future staff, and to support staff in both their personal and professional lives.

IHG’s myBenefits strategic HR initiative will position the hotel company as a more attractive employer in Japan

Abhijay Sandilya, CEO of IHG ANA Hotels Group Japan and managing director of IHG Hotels & Resorts Japan & Micronesia, said: “We are delighted to announce the launch of myBenefits for colleagues in IHG managed hotels in Japan. This wide-reaching new benefits programme will enable them to plot career paths that suit their ambitions, while ensuring they flourish in their roles as they deliver IHG’s True Hospitality for Good to our guests.

“We plan to double our IHG estate in Japan and with that growth recognise the need to strengthen our competitiveness when it comes to attracting talent to our hotels. By offering great benefits through our myBenefits programme, we’re showing potential candidates why they should join our team, stay with us and forge successful careers.”

The programme in Japan will carry through three promises: Room to Grow, Room to Belong, and Room to Make a Difference.

With Room to Belong, myBenefits offers a competitive number of days off, paid sick leave, and birthday leave. Employees also enjoy significantly discounted room rates across 6,500+ hotels globally, F&B discounts in hotel outlets, and enhanced benefits under IHG’s One Rewards loyalty programme, making their time off and work-life balance even more rewarding.

With Room to Grow, staff can access IHG University for personalised learning plans, enhancing hospitality excellence and leadership skills. Talent acceleration programmes are available to fast-track careers, while domestic and global mobility options offer diverse brand and role exploration through short and long-term assignments.

With Room to Make a Difference, IHG’s Journey to Tomorrow, launched in 2021, aims to positively impact people, communities, and the planet. Giving for Good month is a highlight, with staff across 100-plus countries dedicating time to support communities, with a goal to improve 30 million lives by 2030, fostering a culture of giving and sustainability.

The timeline for implementing each myBenefits programme and the specific details may vary by hotel, allowing for tailored and flexible solutions that best meet the unique needs of each location.

Live out The White Lotus series at Anantara hotels

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Popular HBO series, The White Lotus, has revealed three Anantara resorts as film locations for the third instalment, which airs February 16.

In line with this revelation and to welcome fans of the series into the world of The White Lotus, Anantara Lawana Koh Samui Resort, Anantara Mai Khao Phuket Villas, and Anantara Bophut Koh Samui Resort have jointly curated the Lotus Awakening Escape package.

The lobby of Anantara Bophut Koh Samui Resort was among various hotel locations featured in The White Lotus season three

This four-night retreat in Thailand’s Phuket and Koh Samui blends hedonism and mysticism to awaken the spirit and elevate a sense of well-being. The stay includes experiences at all three Anantara resorts featured on The White Lotus season three and unique lotus-inspired activities that reveal the true heart of Thailand.

At Anantara Bophut Koh Samui Resort, guests will enjoy luxury accommodation for two; full-day Passage of the Lotus experience for two, which includes lotus folding class, guided prayer at the resort’s spirit house, visit to the Big Buddha and Wat Plai Laem temples, the Chaweng viewpoint experience, and visit to the Elephant Kingdom shelter; Lotus Indulgence spa experience for two; and Anantara’s signature Designer Dining Cocoon experience on the beach, with a lotus-inspired menu.

At Anantara Lawana Koh Samui Resort, guests are welcomed with a themed cocktail at The Singing Bird Lounge and an eight-course themed dinner at Tree Tops Signature Dining.

At Anantara Mai Khao Phuket Villas, guests will enjoy luxury accommodation for two; half-day guided Phuket Exploration tour, including stops at a Muay Thai stadium in Patong, Phuket Big Buddha and attractions in and around Phuket Old Town; Lotus Awakening spa ritual for two; Lotus Season dinner experience at La Sala; and one cocktail at Bua Bar.

Bookings can be made at www.anantara.com

Travel Foundation, Expedia Group put free climate training programme in the hands of destination managers

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A new climate action training programme for destinations has been launched by sustainable tourism non-profit, the Travel Foundation, in partnership with Expedia Group. Destination Climate Champions is the first climate action training course that is free to access for those working in DMOs and NTOs, thanks to generous sponsorship from Expedia Group.

The course aims to equip participants with climate literacy and empower them to lead positive change.

DMOs and NTOs can now access a free training course to gain climate literacy and be empowered to lead positive change

Participants gain essential knowledge on climate change and tourism, a blueprint for action, and access to a network of similar organisations around the world with whom they can share solutions, including through three facilitated peer-to-peer workshops.

The online course is self-paced and has eight modules, covering everything from creating a climate action plan to future proofing a marketing strategy.  Each module takes around one to two hours, with additional time needed for applied learning tasks.

The Travel Foundation also offers additional personalised coaching and training sessions as an optional add-on. By the end of the course, destinations should be ready to create their own climate action plan.

The course operates on a first-come-first-served basis.

It has been piloted this year with over forty DMOs, organised in four cohorts: Europe, the Pacific Northwest of the US and Canada, New Zealand, and the South Pacific. Feedback collected from pilot participants highlighted that the programme equips them with the knowledge and tools needed to develop or improve their organisational climate action plan, breaking down a big, complex topic into manageable, bite sized chunks.

Other benefits include increased confidence in their message when engaging stakeholders in action, ability to strengthen their business case for climate action and justify the need to invest in it, and learning from and building connections with other destinations that are facing similar challenges.

Aditi Mohapatra, vice president of global social impact and sustainability at Expedia Group, shared that 50 more DMOs have begun the course since December, demonstrating strong interest in this offering.

“Adapting to climate change requires a collective effort across the entire travel industry. At Expedia Group, we are committed to advancing our mission that travel is a force for good – this includes our work at the destination, partner, and traveller level. Through the Destinations Climate Champions programme, we are proud to equip DMOs with the resources they need to better support the complex topic of climate and promote responsible tourism.”

Jeremy Sampson, CEO of the Travel Foundation said: “The launch of our new Destination Climate Champions training programme comes at a pivotal moment for tourism, with an urgent need for transition to a climate-resilient, low carbon industry that safeguards livelihoods and the future of destinations. DMOs are in a unique position to lead this change by bringing the many tourism stakeholders together, identifying local needs and understanding the key risks to their tourism economy, place and people. This programme supports destination leaders to gain fundamental knowledge and skills related to climate action and helps tourism professionals from organisations of all shapes and sizes to understand how climate change affects their destination and what they need to do about it.”

Preferred Hotels & Resorts launches new travel booking and management platform for advisors

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Preferred Hotels & Resorts has activated a new Travel Advisor Portal to empower travel professionals with a comprehensive suite of tools and resources. Boasting user-friendly interface and advanced features, the portal offers priority access to more than 600 luxury independent hotels, resorts, and residences worldwide, while featuring a seamless, integrated experience for making and managing reservations, preparing rate quotes, submitting commission claims, and more.

The platform also allows for personalised confirmations, room rate details, and included guest amenities, based on agency affiliation.

Preferred Hotels & Resorts’ new Travel Advisor Portal will streamline travel advisors’ workflow, making it easier for the latter to do business with the hotel company

Another benefit to agents is the ability to track performance metrics through the My Insights section, which offers detailed statistics on active and past reservations, unique hotels booked, total revenue, and total room nights booked.

The tool also features a comprehensive knowledge base for advisors to learn more about Preferred Hotels & Resorts’ global collection of luxury properties, as well as the benefits of client enrolment and the I Prefer Hotel Rewards loyalty programme. There are helpful links, FAQs, and other related information, including details behind the philanthropic and sustainability initiatives of Preferred Travel Group.

Additionally, Preferred Platinum agents will benefit from a dedicated search page that lists Preferred Platinum hotels and amenities, as well as automatic inclusion of the Preferred Platinum rates when sourcing hotels – further streamlining the booking process for top-tier clients. A new feature, exclusively available to Preferred Platinum travel advisors, is Small Social Group Requests, that is managed through the Preferred Hotels & Resorts’ VIP Desk. This programme allows for immediate confirmation of availability and rates for bookings of up to 15 rooms with no meeting space required at selected participating properties.

Cheryl Williams, chief revenue officer for Preferred Travel Group, said: “We are proud to present this exciting new tool, which underscores our commitment to supporting the travel advisor community and enhancing their ability to provide the most unique and unforgettable travel experiences to their clients.

“We believe this innovative platform will streamline their workflow, making it easier to do business with us by simplifying the process of optimising all that Preferred Hotels & Resorts has to offer – and ultimately drive greater success for their businesses.”

AHICE births new tech summit and design symposium for hotel industry

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AHICE

The Asian Hotel Industry Conference & Exhibition (AHICE) has launched two new events – InnTech Hotel Technology Summit and South East Asia Design Inn Symposium – alongside AHICE South East Asia next month.

To be held later this month at the Pan Pacific Singapore, these events will give delegates the opportunity to delve deeper into hotel technology and hotel design.

AHICE will be held in Singapore from February 24 to 26 this year

InnTech Hotel Technology Summit on February 26 is a three-hour event with panel discussions, keynotes, Q&As, and masterclasses focused on topics such as AI, procurement software, in-room entertainment, door locking tech, PMS and RMS systems, digital marketing, robots, and more.

South East Asia Design Inn Symposium, also debuting on February 26, follows the success of hotel architecture and interior design conference, Design Inn Symposium Australasia-Pacific, and will examine the critical components of hospitality design and explore exciting new properties to open in the region. Delegates can expect to hear from leading architects, designers, hotel operators and owners.

Tony Marshall, vice president and managing director, Asia Pacific, for hospitality software company Agilysys, a principal partner of AHICE South East Asia, said: “AHICE South East Asia continues to bring together hospitality leaders from across the region to exchange insights, explore new opportunities, and discuss the future of the industry.”

“With a strong line-up of speakers and networking opportunities, this year’s event sets the stage for invaluable conversations on hotel investment and operations, offering key takeaways for businesses looking to stay ahead in this fast-paced industry.

AHICE South East Asia will be held from February 24 to 26.

IHG Hotels & Resorts enters Thailand’s Hat Yai

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IHG Hotels & Resorts will add a Hat Yai property to its Thailand portfolio in 2027. The 160-key Holiday Inn Express Hat Yai will be the hotel firm’s first property in the southern Thai city as well as the city’s first internationally branded hotel.

A 25-minute drive from the Hat Yai International Airport and a 10-minute drive from the city centre, Holiday Inn Express Hat Yai will have facilities including a 24/7 Express Café & Bar, fitness centre, and meeting facilities.

IHG Hotels & Resorts will manage a new hotel in Thailand’s Hat Yat for real estate developer Park Avenue Property Company

Vivek Bhalla, managing director, South East Asia & Korea, IHG Hotels & Resorts, said: “Together with our new partner Park Avenue Property Company, we will be introducing the world’s largest hotel brand to Hat Yai, expanding IHG’s presence to eleven destinations across the Kingdom.

“Famous the world over, our mainstream brands continue to be the first choice for guests and owners everywhere. In Thailand, more than half of IHG’s existing estate and close to half of our pipeline is made up of Holiday Inn Hotels & Resorts and Holiday Inn Express hotels. Expanding our brand presence into a new destination underlines the enduring appeal of our brands as well as IHG’s strong enterprise including our award-winning IHG One Rewards loyalty programme.”

Prawit Phongprapat, managing director, Park Avenue Property Company, said: “Holiday Inn Express Hat Yai is our first venture into the hotel segment, and we are excited to work with the IHG team and confident that together we will create a market-leading midscale hotel that will be enjoyed by business and leisure travellers.

“The Holiday Inn Express brand has a good track record in Thailand and is popular with travellers seeking a comfortable base where they can rest, relax and recharge. Hat Yai is a major hub for Southern Thailand and a lively vibrant city known for its fusion of cultures, bustling markets and cuisine.”

Haikou marks the end of Chinese New Year with a bang

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A top-grade Rainbow Lucky Cloud fireworks display concluded Chinese New Year celebrations on February 12 in Haikou, China; Photo by Hainan International Media Center

Extravagant fireworks and drone shows held over Haikou, the capital city of China’s Hainan Province on February 12 marked the conclusion of the 15-day-long Chinese New Year festival.

Three thousand drones danced over Haikou Bay, painting floating coconut trees, bougainvillea flowers, and many more Hainan-themed images in the night sky. That then gave way to a finale fireworks display that was visible across three surrounding city districts.

Tripartite partnership forged to boost travel exchange between Singapore and Indonesia

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The tripartite Memorandum of Cooperation was signed in Jakarta by (from left) Singapore Tourism board’s Terrence Voon, Singapore ambassador to the Republic of Indonesia Kwok Fook Seng, Garuda Indonesia’s Naufal Aflah, and Changi Airport Group’s Peh Ke-Wei

Singapore Tourism Board (STB) has signed a strategic partnership with Garuda Indonesia and Changi Airport Group (CAG), aimed at growing the number of arrivals between Singapore and Indonesia through enhanced connectivity and tourism promotion.

Naufal Aflah, corporate and channel group head at Garuda Indonesia, said: “In line with (our) efforts to provide service excellence to our customers, particularly between Indonesia and Singapore, Garuda has formed a cooperation agreement in the areas of targeted campaigns, joint marketing efforts, and new travel offerings, such as fly-cruise packages for Singapore.”

The Memorandum of Cooperation signing ceremony in Jakarta was led by (from left) Singapore Tourism board’s Terrence Voon, Singapore ambassador to the Republic of Indonesia Kwok Fook Seng, Garuda Indonesia’s Naufal Aflah, and Changi Airport Group’s Peh Ke-Wei

Ade R Susardi, commercial director of the airline, added that all partners have a “shared commitment to revitalising regional travel and fostering stronger tourism and cultural ties between the two neighbouring nations”.

Ade expects the collaboration to also entice international tourists to explore Indonesia’s many destinations by connecting through Singapore Changi Airport and using Garuda Indonesia’s extensive networks from Singapore to various domestic Indonesian routes.

Garuda Indonesia operates 55 weekly flights between Singapore and Indonesia. It flies 41 weekly flights on the Jakarta-Singapore route alone, including two daily flights that were added in December 2024.

The airline also flies daily to Bali and Surabaya.

Terrence Voon, executive director, Southeast Asia with STB, said: “This collaboration comes at the best time possible, as both Singapore and Indonesia continue to be very important source markets for each other in tourism.”

Indonesia was Singapore’s second largest tourism market, contributing 2.49 million arrivals in 2024. Singapore was the third largest tourism market for Indonesia with 1.4 million arrivals last year.

Voon added: “Indonesia is poised to continue growing in 2025. This inaugural tripartite partnership reflects the importance of tourism and air connectivity between our two countries, and our commitment to work together for mutual benefit. By combining our strengths, we hope more Indonesian travellers can enjoy Singapore’s diverse offerings and create meaningful experiences with their loved ones.”

Peh Ke-Wei, vice president of market development, CAG, noted that Indonesia is one of the company’s top passenger markets, with more than 7.3 million passenger movements between Singapore and Indonesia registered in 2024.

Klook closes US$100 million investment to fuel next decade of growth

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Klook has gained US$100 million in funding led by the global growth investment firm Vitruvian Partners, which will go towards accelerating its efforts to capture the fast-growing market of next-generation travellers and deepen its reach across Asia-Pacific.

The latest investment underscores continued confidence in Klook’s vision, market leadership, and operational excellence. Klook marked its 10th anniversary in 2024, and has been instrumental in redefining how travellers discover and book in-destination experiences.

Klook gets new round of investment to fund further expansion

“Over the past decade, Klook has established itself as the go-to platform for travel experiences in Asia-Pacific, reimagining how travellers discover and connect with destinations. With the region set to remain the heartbeat of global tourism, Klook’s strong brand, extensive supply network, and deep local expertise position us to deliver even greater value to the next generation of experience-driven travellers across the world. We are excited to welcome Vitruvian on this journey,” said Ethan Lin, CEO and co-founder of Klook.

According to recent forecasts, international visitor arrivals in the region are expected to grow from 619 million in 2024 to 762 million by 2026, surpassing previous highs in 2019. This resurgence, coupled with evolving traveller behaviours – including a growing preference for experiences over material goods – positions Klook to capture significant market share as a trusted platform for experiences and services across the region.

The investment from Vitruvian Partners, known for backing high-growth, category-defining companies, brings a wealth of expertise and global perspective to Klook’s next phase of growth. With a strong track record of supporting travel innovators and scaling global businesses, Vitruvian’s partnership reinforces Klook’s ambition to expand its reach, and solidify its position as a category leader.

“We are thrilled to partner with Klook at this pivotal moment in its journey. Klook’s track record of innovation, commitment to customer experience, and deep market expertise make it uniquely positioned to lead the transformation of travel experiences in Asia-Pacific. We believe Vitruvian’s investment and its deep thematic expertise in the global travel experience market will help further drive Klook’s growth by strengthening its operational capabilities and expanding its reach,” said Sophie Bower-Straziota, partner at Vitruvian Partners.

Through its expanded AI partnership with Google Cloud, Klook plans to enhance customer experience, merchant operations, and internal productivity. Klook is also future-proofing the tourism sector through digital transformation and fostering community impact in collaboration with tourism boards across Asia-Pacific. A recent agreement with the Philippine Department of Tourism exemplifies this approach, accelerating the digital transformation of the country’s tourism sector and improving access to authentic local experiences.

Dusit’s first Asai Hotel to open in Cebu late 2026

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Asai Cebu Oslob, the brand's first beach resort, is expected to open in late 2026

Dusit International is bringing the first Asai Hotel to the Philippines with the Asai Cebu Oslob, which is also the brand’s first beach resort.

Dusit International and Grand Land, a subsidiary of the Gaisano Grand Group of Companies and established name in Philippine real estate, held the hotel’s groundbreaking ceremony on February 3.

Asai Cebu Oslob, the brand’s first beach resort, is expected to open in late 2026

Expected to open in late 2026, Asai Cebu Oslob will introduce Asai Hotels’ signature blend of modern design, local experiences, and vibrant communal spaces to one of the Philippines’ most scenic coastal destinations.

“Building on the success of our city-based Asai Hotels in Thailand and Japan, Asai Cebu Oslob is all about creating an immersive, social, and seamless resort experience in one of the Philippines’ most beautiful coastal destinations,” said Siradej Donavanik, vice president – development global and head of culture at Asai Hotels, Dusit International.

“With its breathtaking biodiversity, natural wonders, and deep cultural heritage, Oslob is the perfect setting for our first Asai beach resort. This distinctive property will be a vibrant hub where like-minded travellers can connect, relax, and explore everything Oslob has to offer – all while enjoying a contemporary, sustainability-focused, design-forward environment.”

Located in Barangay Lagunde, in the Oslob province of Cebu, the 98-room resort will cater to “modern, millennial-minded travellers who seek meaningful local connections and adventure”.

Most rooms will feature private balconies with stunning ocean or pool views, while a communal space will be designed for dining, socialising, and remote working. In the works are a beach bar, pool, dining focusing on Cebuano cuisine, tours to local attractions, and personalised itineraries for guests.

The launch of Asai Cebu Oslob will mark Dusit’s sixth hotel in the Philippines.