TTG Asia
Asia/Singapore Sunday, 28th December 2025
Page 103

LXR Hotels & Resorts launches new programme highlighting local experiences

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LXR Hotels & Resorts, part of Hilton’s collection of independent properties, has launched the Pursuit of Adventure programme – a global initiative offering destination-specific experiences for guests.

The programme includes on-property activities and excursions designed to reflect the culture and environment of each location.

The new LXR initiative connects travellers with local environments and communities with activities such as kintsugi pottery workshops at Roku Kyoto

According to Hilton’s recent travel trends report, nearly 70 per cent of global travellers prefer to be active during their trips, and more than three-quarters seek accommodation that offer varied, immersive experiences. The new initiative addresses this by offering experiences linked to local traditions and surroundings.

In Japan, Roku Kyoto, LXR Hotels & Resorts offers guests a washi paper-making workshop with a craftsman, a kintsugi pottery restoration session using gold lacquer, and a traditional tea ceremony in a historic tea house within the Shozan Resort. At Umana Bali, LXR Hotels & Resorts, travellers can take part in a soul blessing ceremony at Pura Batu Dalem, involving a temple ascent, water purification, and Balinese prayers. The property also offers a helicopter tour over Bali’s volcanic peaks, rice terraces and temples, ending with a chef-prepared barbecue picnic, either poolside or in-villa.

In the US, Beach Village at The Del and Shore House at The Del, LXR Hotels & Resorts, provide boat-based nature excursions in San Diego’s Mission Bay. At Ka La’i Waikiki Beach, guests can join guided hikes through Oahu’s landscapes, take part in farm-to-table meals, or charter yachts for sea-to-table sailing experiences. In Arizona, the Arizona Biltmore offers hot air balloon rides over the Sonoran Desert and off-road stargazing in the Peaks Wilderness area.

In the Seychelles, Mango House, LXR Hotels & Resorts provides guests with nature-focused and cultural experiences, including biodiversity tours at Cap Lazare, Creole cooking classes, and cocktail workshops combined with Kreol language lessons. Additional activities include spice rituals in the botanical gardens and pottery-making with ocean views.

In Paris, SAX Hotel, LXR Hotels & Resorts, the brand’s most recent opening, invites guests to explore the Rive Gauche through activities such as a picnic near Les Invalides, a behind-the-scenes tour of the Eiffel Tower, and a private cruise on the River Seine.

Since its launch in 2018, LXR Hotels & Resorts has expanded to 16 properties worldwide, with further growth planned. New properties are expected in Southern California, Bengaluru, Morocco, Italy, and Abu Dhabi. The brand has also announced a signing in Hiroshima, expanding its presence in key international markets.

“Adventure and discovery are at the heart of everything we do at LXR,” said Feisal Jaffer, global head, LXR Hotels & Resorts. “Our Pursuit of Adventure programme celebrates the vibrant personalities and cultural richness that make each destination and property truly extraordinary. By curating story-worthy moments and guiding guests off the beaten path, we uncover the human side of hidden gems, offering a deeper connection to the people and places that surround them.”

New hotels: The Silk Lakehouse, JW Marriott Auckland and more

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The Silk Lakehouse

The Silk Lakehouse, China
The Silk Lakehouse by Shangri-La has opened on the shores of West Lake in Hangzhou, China. The 68-room hotel offers lake or garden views, AI-responsive mattresses, heated towel systems, and in-room wellness features.

Dining options include The Living Room by Alan Yu, offering Western cuisine with local ingredients; Golden Silk, serving Hangzhou and regional dishes; Tea House, focused on Song Dynasty-style tea rituals; and The Living Room by SANYOU, featuring cocktails with local spirits.

Guests can join tailored cultural activities through the Personal Host Programme, including tea ceremonies, incense making, silk weaving, and fan crafting. Wellness offerings include a grotto-style indoor pool, yoga, tai chi, and guided in-room meditation.

JW Marriott Auckland

JW Marriott Auckland, New Zealand
JW Marriott has opened its first property in New Zealand with JW Marriott Auckland, following a major renovation. Located in Auckland’s CBD, the hotel is close to transport terminals and Commercial Bay shopping centre.

The hotel offers 271 rooms and 15 suites. The 133m² Presidential Suite features city views, while the 171m² Governor Suite includes two bedrooms and a full kitchen. Other options include an Executive Suite and a 79m² Ambassador Suite.

The wellness centre features a 14m heated indoor pool, cold plunge pool, dry sauna, and steam room. Other facilities comprise a gym, F&B options, six meeting rooms, including a pillarless ballroom that holds up to 220 guests in banquet style. There is also the rooftop JW Garden which supplies herbs, edible flowers, and honey used across the hotel.

Khao Lak Marriott Beach Resort & Spa

Khao Lak Marriott Beach Resort & Spa, Thailand
Located on Bang-Lut Beach, about 90 minutes from Phuket International Airport, Khao Lak Marriott Beach Resort & Spa features 283 rooms, suites, and villas, many with private balconies or direct pool access.

On-site are dining options, a spa, fitness centre, swimming pool, kids’ club and water playground, as well as four meeting rooms and a grand ballroom.

Guests can also join guided excursions to nearby sites such as the Similan and Surin Islands or Khao Lak–Lam Ru National Park.

Swissôtel Living Jakarta Mega Kuningan

Swissôtel Living Jakarta Mega Kuningan, Indonesia
Swissôtel Living Jakarta Mega Kuningan is located in the Mega Kuningan business district and offers 240 serviced apartments for short- and long-term stays.

Accommodation ranges from studios to one- and two-bedroom units, each featuring a fully equipped kitchen, in-room washing machine, living space, and bath amenities.

Guests have access to a dining area with an open kitchen and panoramic views of Jakarta. The property is powered entirely by renewable energy and is directly connected to major roads leading to Soekarno Hatta and Halim Perdanakusuma airports.

Swissôtel Living Jakarta Mega Kuningan also contributes to the area’s urban development, supporting infrastructure improvements and new bicycle lanes along Sudirman Road.

Anita Ngan joins The Capitol Kempinski Hotel Singapore as DOSM

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The Capitol Kempinski Hotel Singapore has appointed Anita Ngan as director of sales & marketing.

With nearly two decades of experience in luxury hospitality, Ngan has held senior roles at leading properties including JW Marriott Hotel Hong Kong, The Excelsior Hong Kong, and Mandarin Oriental’s flagship hotels in Hong Kong.

Prior to her new role, she served as director of travel industry sales at Capella Singapore, with a focus on the luxury consortia market. At The Capitol Kempinski Hotel, she will lead the sales and marketing division, strengthening the hotel’s positioning as a premier heritage property in Singapore.

IATA appoints regional VP for Asia-Pacific

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The International Air Transport Association (IATA) has appointed Sheldon Hee as regional vice president, Asia-Pacific, effective June 1.

Based in Singapore, Hee will lead IATA’s operations across 39 countries and 53 member airlines in the region.

Hee has over 25 years of airline industry experience, having held management roles at Singapore Airlines in multiple countries. Prior to joining IATA, he was vice president for partnerships and international relations at Singapore Airlines.

Henri Arnulphy takes on GM role at Raffles Bali

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Raffles Bali has named Henri Arnulphy as its general manager, who brings nearly 20 years of international hospitality experience to the role.

Arnulphy has held senior leadership positions at resorts across the globe, including Jade Mountain in St Lucia, Constance Moofushi in the Maldives, and Sandy Lane Yacht Club in the Grenadines.

His experience spans resort transformations, new openings, and initiatives focused on sustainability and community engagement – values that align with Raffles Bali’s approach to conscious luxury.

Conrad Bengaluru expands leadership team with two appointments

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Conrad Bengaluru has appointed Sunil Kumar as director of operations and Ashu Hattar as director of catering & events, marking a step forward in Conrad Bengaluru’s focus on strengthening its leadership capabilities and driving continued growth.

Kumar joins Conrad Bengaluru with over 17 years of experience in luxury hospitality, having started his career with IHCL. Most recently, as director of food & beverage at The Ritz-Carlton, Bangalore, he led strategic initiatives centred on brand repositioning and enhancing the dining experience. At Conrad Bengaluru, he will focus on improving operational cohesion, developing teams, and refining service standards.

From left: Sunil Kumar and Ashu Hattar

Hattar began her career at Hyatt Regency Delhi and has since held leadership positions with brands such as Pullman & Novotel New Delhi Aerocity, W Goa, and Le Meridien Gurgaon.

She most recently served as associate director of sales at The Ritz-Carlton, Bengaluru, where she led the group segment and contributed to key strategic projects.

Agoda reveals key women’s travel trends shaping Asia’s hospitality sector

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Women are driving major changes in travel preferences across Asia, accounting for 82% of travel decisions worldwide. Reflecting this influence, Agoda has released new insights on women’s travel habits in the region, offering timely guidance for hoteliers looking to better engage this powerful demographic.

According to Agoda’s latest report, 60% of women in Asia prefer exploring lesser-known and culturally immersive destinations. Women from India and Indonesia lead the trend, with 80% and 69% respectively seeking experiences beyond traditional tourist paths.

Women are reshaping Asia’s travel landscape with a growing demand for immersive, flexible, and female-focused experiences

Family, friends, and female-focused travel
Group travel is another strong preference. Some 40% of women across Asia say they prefer travelling with family, compared to just 28% of men. In Indonesia, that figure jumps to 68%. Travelling with friends is also more popular among women, particularly in Japan and India.

While men still take more solo trips – 24% versus 15% – there are signs of growth in solo female travel, especially in Hong Kong and Thailand. Younger women aged 18 to 25 are showing the most interest in solo adventures, viewing them as a chance to break out of their comfort zones. Japan, New Zealand, Australia, Nordic countries, Spain, Singapore, and the UK rank among the safest destinations for solo women travellers.

Shorter, more frequent getaways gain momentum
The data also reveals a shift toward shorter, more frequent getaways. In 1Q2025, 35% of women reported taking two trips, up from 18% in early 2020. Many are taking advantage of long weekends and off-peak periods to travel more often, rather than saving leave for one extended holiday.

What this means for hoteliers
Agoda’s findings point to several ways hotels can respond. Properties can highlight local experiences, develop women-only tour products, and ensure enhanced safety features – such as secure access floors and trusted airport transfers. Stocking rooms with popular personal care amenities and beauty tools also caters to growing expectations around comfort and self-care.

“It’s clear that women are playing an increasingly influential role in all travel decisions,” said Andrew Smith, senior vice president, supply at Agoda. “Armed with data on women’s booking behaviours and preferences, hospitality leaders have a timely opportunity to reassess their approach to guest management.

“By proactively tailoring offerings to women travellers’ preferences, hotels can deliver exceptional guest experiences and secure loyalty from a demographic that is set to reshape travel in Asia. Embracing these trends can help position your business in a fast-moving travel landscape.”

NTUC LearningHub, NATAS gear up for June launch of travel certification pilot

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NTUC LearningHub (NTUC LHUB) and the National Association of Travel Agents Singapore (NATAS) have officially launched the Certified Travel Professional (CTP) programme following the signing of a memorandum of understanding (MoU) at the NATAS Travel Fair 2024.

The three-year partnership aims to upskill Singapore’s travel workforce through targeted training, combining NTUC LHUB’s training capabilities with NATAS’ extensive industry network. The CTP programme, the first certification of its kind for the local travel sector, is designed for both new and experienced travel professionals, including career switchers and those interested in areas such as eco-tourism or corporate travel.

The new CTP programme aims to strengthen Singapore’s travel workforce through targeted skills training

The curriculum features a mix of core, general, and specialised modules, with a focus on sales, sustainability, emerging tech, wellness, and service excellence. Learners earn certification upon completing three modules and can choose from tracks in corporate, leisure, or combined travel. Recertification is required 18 months after completion.

All modules will be conducted in person and led by industry professionals. The pilot intake of 10 learners is set to begin in June 27, 2025. NTUC LHUB will manage the programme, while certification will be issued by NATAS.

Editor’s note: The article has been updated to reflect the correct pilot intake date, which will begin on June 27, 2025, instead of the previously stated March 2025.

Amadeus to support Millennium Hotels’ global digital media strategy

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Millennium Hotels & Resorts (MHR) has selected Amadeus’ digital media solution to support its digital media strategy and increase bookings.

Amadeus’ marketing tools and data insights will help MHR reach targeted audiences through search engine optimisation (SEO), social media, display advertising, and metasearch. The approach aims to reach travellers through various channels at relevant points in the booking journey.

Millennium Hotels & Resorts teams up with Amadeus to strengthen its digital media approach and increase global bookings

The two companies already have an existing relationship, with MHR using Amadeus’ global distribution system, travel intelligence tools, and Delphi solution for its group events business. These tools support Millennium’s commercial and operational efforts.

Anthoney Jayasekara, vice president, global digital marketing, CRM & Platforms, MHR commented: “This partnership has been instrumental in enhancing our digital presence and connecting with our guests more effectively. We look forward to continuing this journey of innovation and excellence in the years to come.”

Jan Tissera, head of international, hospitality, Amadeus, added: “We are proud to mark ten years of strategic partnership with Millennium Hotels & Resorts across many of our products. This collaboration has demonstrated the impact of strategic media solutions in boosting brand visibility and driving profitable demand. As we look ahead, we are excited to continue innovating and leveraging our data-driven marketing expertise, along with our BI suite, to better inform our digital marketing strategy and help customers connect with travellers in meaningful ways.”

Pan Pacific Hotels SG60 stays bring local stories to life

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Pan Pacific Hotels Group (PPHG) has launched Every Stay, a Local Discovery, a collection of staycation experiences to mark Singapore’s 60th National Day. The campaign includes six of PPHG’s hotels and serviced suites in Singapore: Pan Pacific Singapore; Pan Pacific Orchard; Pan Pacific Serviced Suites Beach Road; Parkroyal Collection Marina Bay; Parkroyal Collection Pickering; and Parkroyal on Beach Road.

Guests can explore Singapore through different stays, from garden escapes to city views and cultural neighbourhoods. Members of Pan Pacific Discovery can add extra value with experiences such as food tours, workshops, wellness activities, and heritage walks.

Celebrate SG60 in style with Pan Pacific Singapore’s Family Fun Together package

Pan Pacific Orchard offers a club and suites stay with food and wellness benefits. Pan Pacific Singapore has a Family Fun Together package from August 1 to 31, 2025, with interconnecting rooms, breakfast, children’s play area access, and discounts to nearby attractions. Guests can also watch National Day fireworks from their rooms.

Parkroyal Collection Marina Bay offers 10 per cent off the best available rates, rooms with private balconies and views, breakfast for two, and dining credits.

Parkroyal Collection Pickering includes National Day-themed room amenities, lounge access, and views of the nearby parade grounds.

Pan Pacific Serviced Suites Beach Road provides spacious suites near Kampong Glam, suitable for longer stays. Parkroyal on Beach Road offers rooms close to Arab Street and Haji Lane, encouraging guests to explore local shops and cafés.

Bookings are open for stays until August 31, 2025. Pan Pacific Discovery members earn Discovery Dollars to redeem on future stays.

For more information, visit Pan Pacific Hotels Group.