TTG Asia
Asia/Singapore Friday, 30th January 2026
Page 2834

Singapore hotels celebrate milestone

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SINGAPORE hotels will pop the champagne on June 9 to mark the 50th anniversary of the Singapore Hotel Association (SHA), a milestone that comes as the industry sees record-level occupancies and earnings.

Revenue of gazetted hotels in the country rose nearly 22 per cent to S$1.9 billion (US$1.5 billion) last year, with all hotel tiers posting growth in AOR, ARR and RevPAR.

Some 700 guests from the industry are expected at a gala dinner at the Shangri-La Hotel Singapore on June 9, with Singapore’s Deputy Prime Minister and Minister for Defence, Teo Chee Hean, gracing the event as guest-of-honour.

A commemorative book, The heritage of hospitality – a history of the Singapore hotel industry, will be launched during the dinner.

As well, TTG Asia is producing TTG Asia’s Special Edition: 50 years of the Singapore hotel industry, in its June 10 issue for the region’s travel trade. The Special Edition will be a purposeful and interesting guide, tracing the evolution of Singapore hotels and discussing the industry’s future amidst changing customer mix and distribution.

For more information on the SHA 50th Anniversary Dinner, contact SHA at secretariat@sha.org.sg or 6513-0233. For more information on TTG Asia’s Special Edition, contact (editorial or marketing opportunities) ttgnewsdesk@ttgasia.com.

American Airlines and Expedia end spat

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AMERICAN Airlines (AA) and Expedia agreed on Monday to a memorandum of understanding that will allow the companies to resume doing business together with immediate effect.

Access to fares and schedule information of AA and its subsidiary American Eagle has been restored for search and ticketing on Expedia and Hotwire sites worldwide via global distribution system (GDS) technology.

This brings to a close their three-month-old dispute over the airline’s plans to force agents into using its Direct Connect booking system rather than their GDS (TTG Asia e-Daily, January 6).

Expedia incentivises agents to book

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EXPEDIA is launching its Travel Agent Affiliate Programme (TAAP) in South-east Asia, beginning with the Singapore market, which it recently entered (TTG Asia e-Daily, February 23).

It has forged a sales and marketing partnership with Discover the World Marketing to market TAAP to agents in Singapore and Malaysia. Agents who join TAAP earn in general a 10 per cent commission on non-air bookings and one per cent on air, with other commission rates applied for special promotions and packages.

TAAP is an eight-year-old programme launched in the US and Europe, as well as in Asia-Pacific, where it was introduced only last year in Australia/New Zealand and India. Apart from Singapore and Malaysia, it will also be launched in Thailand, the latter two being the markets Expedia will be entering in the next two months.

Stuart Udy, manager Expedia Travel Agent Distribution APAC, said that while agent contribution to Expedia’s bookings in mature online markets such as North America was small, it was “significant” in markets such as Asia-Pacific. He declined to cite revenue figures booked by agents in Asia-Pacific markets, but said direct consumer bookings would always be the bigger share to agent bookings in any market.

In New Zealand, 50 per cent of agents are Expedia TAAP agents, with 20 per cent in Australia. In India, 900 agents have signed up.

“If we were a retail group, we would be the biggest in terms of the number of agents using the product,” said Udy.

When asked about competition with B2B inventory sites such as Gullivers Travel Associates, Udy said Expedia’s competitive pillars were its attractive rates – “a buying power second to none”, he said – availability, wider inventory and service/training support provided to agents.

Sites such as Agoda, on the other hand, do not have a travel agent affiliate programme, said Tony Lim, Discover the World Marketing managing director Singapore, Malaysia, Indonesia, Brunei, Hong Kong & China.

Udy said that even without TAAP, some agents were using Expedia’s global inventory of more than 130,000 hotels and over 300 airlines to get preferential rates. “They then either charge a service fee or it’s part-and-parcel of their service to clients. With a commission, they have even more reason to book with us,” Udy said.

Asked why Expedia needed agents, Udy said: “Our position is we’re a seller of inventory and we’re also in a position to offer agents a commission when they work on our site. Why not be partners?”

An Indian summer for Malaysia

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TWO Malaysia-based inbound agents strong in the Indian market are predicting an increase in forward bookings for the upcoming peak summer season, from end-April to mid-June, compared to the same period last year.

Red Apple Travel & Tours’ managing director, Arokia Das Anthony, is projecting a 30 per cent increase in advanced bookings, while Tina Travel & Agencies’ managing director, Adam Kamal, is anticipating a 15 per cent hike.

Adam said the increase will be due to Indian travellers switching destinations from Japan, Taiwan, Hong Kong and China over fears of radiation exposure resulting from the ongoing nuclear crisis in Japan.

Meanwhile, Arokia Das has noticed an increase in number of younger travellers from India, which he attributes to low-cost carrier (LCC) AirAsia launching budget services between the two countries. “They used to be in their 30s and above, now we’re seeing more travellers in their late 20s.”

Arokia Das added that he was seeing increasing demand this year for tours combining traditional destinations, such as Kuala Lumpur and Malacca, with Sabah or Sarawak.

Mövenpick enters the Philippines

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MÖVENPICK Hotels & Resorts has taken over management of the Mövenpick Resort & Spa Cebu with immediate effect.

Mövenpick Hotels & Resorts president and CEO, Jean Gabriel Pérès, said: “We are very excited about our arrival in the Philippines. It is a significant milestone for Mövenpick Hotels & Resorts, as it marks our 15th signed hotel in Asia.”

The Mediterranean-inspired Mövenpick Resort & Spa Cebu, set on its own private beach on Mactan Island, offers deluxe and executive rooms, as well as one- and two-bedroom Executive Spa Suites.

Mövenpick has been busy extending its Asian presence, with four openings in India, Singapore and Thailand slated for this year (TTG Asia e-Daily, February 25).

Pan Pacific to launch flagship PARKROYAL in Singapore

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PAN Pacific Hotels Group will open its flagship PARKROYAL hotel, PARKROYAL on Pickering, in Singapore next year.

The 363-room PARKROYAL on Pickering’s hotel-in-a-garden design, with sustainable characteristics including rainwater harvesting, automatic sensors to regulate energy and water usage, and solar cells to power landscape lighting, has earned it a Green Mark Platinum rating from Singapore’s Building and Construction Authority.

“With its design features, this is a brand-defining hotel for PARKROYAL,” said Patrick Imbardelli, president and chief executive of Pan Pacific Hotels Group.

The hotel, which will cost close to S$350 million (US$277.6 million) to build, will have a dedicated wellness floor with day spa, a 300m nature trail and waterfall walk, a pool terrace, a gymnasium, a business centre with full secretarial services, and a rooftop bar with 360-degree views of the city skyline.

Pan Pacific Hotels Group currently owns and operates three other PARKROYAL properties in Singapore – PARKROYAL on Beach Road, PARKROYAL on Kitchener Road and PARKROYAL Serviced Suites Singapore.

IHG, Duet make sweet music with 19 Express hotels in India

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INTERCONTINENTAL Hotels Group (IHG) has signed a 20-year joint venture partnership with Duet India Hotels Group, the hotel investment arm of global asset manager Duet Group, to develop and manage 19 new Holiday Inn Express hotels across India by 2016.

IHG Asia Australasia’s CEO, Jan Smits, said: “The Holiday Inn Express brand will address the need for internationally branded and high-quality hotels for domestic travellers.”

IHG will invest through a 24 per cent equity stake, injecting US$30 million to support construction of the 19 hotels over the next five years. The first hotel is expected to launch by mid-2012.

The hotels will add approximately 3,300 rooms to IHG’s current India development pipeline of over 10,000 rooms (46 hotels), and will primarily be located in India’s major metros and key secondary cities, including New Delhi, Mumbai and Bangalore.

“IHG is strongly positioned to build a significant India footprint, with a growing presence in India’s key business and leisure hubs. Overall, we are on track to have a 150-hotel presence by 2020,” said Smits.

Over 75 per cent of IHG’s India pipeline is with the Holiday Inn family of brands.

Worldhotels opens first India office

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WORLDHOTELS has opened its first office in India, with hospitality industry veteran Naresh Chandnani appointed as regional director hotel development for the Indian subcontinent and the Maldives.

Worldhotels’ vice president Asia-Pacific, Roland Jegge, said: “Opening a dedicated office in India is a significant step, supporting a fast-growing network on the subcontinent as we continue to expand worldwide.”

The new office in Delhi National Capital Region will support the group’s significant growth in India, with a portfolio of nine hotels in the region so far.

This includes the Asiana Hotel in Chennai, The Claridges in New Delhi and Surajkund, Pride Park Premier in Gurgaon, The Sahara Star in Mumbai, Aamby Valley in Pune, Matthan Hotel in Bangalore and new Svenska Hotels in Mumbai Juhu and Bangalore Electronic City.

Worldhotels’ network expanded to 450 hotels (100,000 rooms) last year, with 25 per cent growth in roomnight production from 2009. The group has added 73 new hotels to its portfolio in the last one year, many in new destinations.

Thailand picks Ayuthaya for World Expo bid

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THE THAI cabinet yesterday appointed Ayuthaya as the host city in the country’s bid to host the World Expo 2020.

The ancient Thai capital was chosen for its close proximity to Bangkok and its planned mega-infrastructure development compared to Chiang Mai and Chonburi, the other destinations shortlisted during a feasibility study led by the Thailand Convention and Exhibition Bureau (TCEB) in August last year (TTG Asia e-Daily, August 23, 2010).

TCEB president Akapol Sorasuchart said Thailand would submit its bidding proposal to the Bureau International des Expositions (BIE) within six months.

Thailand will need to win votes from at least 80 countries out of a total of 157 to secure its host country status, said Akapol.

Other countries in the running include Australia, Brazil, China, Denmark, the UAE, the US and South Africa. The BIE will announce the successful host country in 2014.

By Sirima Eamtako

Australia to embark on 10-year game plan to grow tourism receipts

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TOURISM Australia aims to double overnight tourism expenditure to A$140 billion (US$145 billion) by 2020, an ambitious target given that its annual growth has slowed in the last decade.

Managing director Andrew McEvoy said: “While Australia did have a record year (in 2010) with 5.9 million visitors for the first time, we have seen our share of the global travel market decline over the past decade.

“If we look at statistics in the last decade, we’ll see that in the 1990s, the average annual growth was 8.3 per cent, but in the last 10 years it was only 1.4 per cent.”

To achieve the 2020 goal, Australia would need to bring annual growth up to 5.3 per cent, said McEvoy.

Key markets with major growth opportunities such as China, the UK, the US, New Zealand, South Korea and Japan have been identified, while emerging markets include Indonesia, Vietnam and Brazil.

Qantas Airlines group executive, commercial, Rob Gurney, said that while target-setting was important, investments in tourism development had to be made.

To this, McEvoy said the country would need between 40,000 and 70,000 new rooms, as well as an increase of 40 to 50 per cent in international seat capacity, and 23 to 30 per cent in domestic seat capacity.