TTG Asia
Asia/Singapore Friday, 30th January 2026
Page 2828

Novotel Bangkok IMPACT encouraged by figures after soft opening

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NOVOTEL Bangkok IMPACT has been chalking up good business since its February soft opening, recording just below 30 per cent occupancy in the first month of operations, and more than 30 per cent last month.

The hotel’s general manager, David Baldwin, said that while business has been slow this month due to the Thai Songkran holiday, occupancy was starting to pick up again, and he expected it to soar over the next couple of months.

He added that about 80 per cent of the hotel’s business originates from events at the adjoining IMPACT Muang Thong Thani MICE complex, with the remaining coming from nearby corporate and government agencies.

The 10-storey, 380-room Novotel Bangkok IMPACT is scheduled to open its spa, indoor swimming pool, fitness centre and an Italian restaurant next month, and a rooftop wine bar in the last quarter.

IMPACT Muang Thong Thani, located in greater Bangkok, hosted more than 800 events last year.

By Sirima Eamtako

Garuda to boost flight offerings

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GARUDA Indonesia’s ongoing fleet expansion (TTG Asia e-Daily, January 13) has allowed the carrier to increase frequencies and launch new services on both domestic and international routes.

Garuda president and CEO, Emirsyah Satar, said: “Garuda received 24 new aircraft last year, comprising B737-800NGs and Airbus A330-200s.”

“This year, we will add a total of 11 new aircraft, comprising nine B737-800NGs and two A330-200s, which will enable us to further expand our services.”

On June 1, Garuda will hike its Denpasar-Seoul services from three to five times weekly, and double its Jakarta-Bangkok flights to twice daily. The carrier is planning to start Jakarta-Taipei services in November.

On the domestic front, the airline is increasing services on its Jakarta-Surabaya route from 15 to 16 flights daily, Surabaya-Denpasar from three to four flights daily, and Jogjakarta-Denpasar from two to three flights daily.

Additional domestic routes slated to launch this year are Balikpapan-Surabaya and Makassar-Jogjakarta.

The airline is also planning to open Makassar as its third hub after Jakarta and Bali. Its opening as a hub will see additional routes from Makassar to cities in the eastern part of Indonesia, as well as Jakarta and Bali.

Carlson expands Indian-flavoured Country Inns & Suites

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US-based Carlson plans to grow its mid-tier Country Inns & Suites By Carlson portfolio in India from 11 to over 50 over the next decade, with a new version of the brand developed specifically for the market.

Five hotels are scheduled to open this year, and future developments will be based on the next generation of the brand, which will include significant design nuances catering to an Indian clientele.

This expansion will be managed through Country Development and Management Services (CDMS), a joint venture between Carlson and Chanakya Hotels.

“The midscale market in India represents a significant opportunity, and Carlson is pleased to be able to grow its Country Inns & Suites By Carlson brand in this market through its strategic partnership in CDMS,” said KB Kachru, executive vice president, Carlson Hotels, South Asia.

Country Inns & Suites By Carlson targets both business and leisure travellers, and features a residential design and a “friends hosting friends” culture.

UN agencies give Japan travel the all-clear

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UNITED Nations organisations monitoring the effects of the damaged Fukushima Daiichi plant have issued a statement to clarify that current radiation levels pose no travel risk to Japan.

These agencies are the World Health Organization, the International Atomic Energy Agency, the World Meteorological Organization, the International Maritime Organization, the International Civil Aviation Organization, the World Tourism Organization and the International Labour Organization.

“Radiation monitoring around airports and seaports in Japan continues to confirm that levels remain well within safe limits,” according to a UN statement.

The global body added that the screening of radiation for health and safety purposes is currently considered unnecessary at airports and seaports around the world. It explained that the monitoring of passengers, crew and cargo from Japan in some countries did not suggest any health or safety risks.

Indonesian agents beef up niche offerings

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SPECIAL interest tours are receiving new attention from outbound agents in Indonesia, who are eager to stand out from the crowd amid increasing competition.

At the sixth Indonesia Travel and Holiday Fair over the weekend, Smailing Tours was selling its new culinary tours to Thailand and Korea and a cycling tour to China. The agent will also soon launch a photography tour with a prominent Indonesian photographer.

Smailing Tours spokesman Wisnu Wardana said: “With increasing competition, we need to find ways to reach out to the market, and this is what we’re doing apart from maximising the use of social media.”

DeLana Tours and Travel has also come up with university tours, catering to out-of-town students and their families.

Director Gregorius Handoyo said: “Jogjakarta is known as the students’ city. We take students who are not familiar with the campuses for an orientation.”

He added that tours to Mount Merapi were also in demand, following the devastating eruption last year. Travellers are keen to see the impact, as well as participate in rebuilding and other community support programmes.

Handoyo also noted requests for cultural programmes, where participants could learn batik and traditional dance.

For BITEC, a 400-million-baht facelift

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THE BANGKOK International Trade and Exhibition Centre (BITEC) is planning to spend 400 million baht (US$13.27 million) for major renovations next year in anticipation of more events.

This will come after the completion of a skywalk linking the venue to a new BTS SkyTrain station. BITEC’s skywalk is nearly complete, while the BTS Sukhumvit Line-Bearing Extension is scheduled to operate in August.

Business development director Sarnit Karunyavanij said the opening of the BTS extended line would allow the centre to attract more exhibitions, from 40 trade and consumer events last year to more than 50 shows in 2012.

The easy access is also expected help BITEC attract more international conventions as well. The venue joined the bidding process for some large-sized conventions after receiving confirmation recently as the host venue for the International Surgical Week 2015 for 2,000 delegates.

This year, the venue is scheduled to host about six conventions, including the 8th Asia-Pacific Burn Congress and the 3rd Congress of the Asian Wound Healing Association for 1,800 delegates from September 11 to 14.

For incentives, Karunyavanij said BITEC has been chosen as the venue for Herbalife: The Asia Pacific Extravaganza 2011 from May 6 to 8. “We are expecting to sign with two more organisations for similar large-sized incentives to be held this year,” he said.

By Sirima Eamtako

New flights between Hong Kong and Malaysia

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HONG KONG Express Airways will start twice-weekly services from Hong Kong to Kota Kinabalu, Sabah from April 22.

B737-800 aircraft with eight business-class and 156 economy-class seats will operate the route.

The carrier is reintroducing service between Hong Kong and Malaysia following the suspension of the Hong Kong-Kuala Lumpur service in March 2009.

Hajj cost and capacity constraints deter Malaysian pilgrims

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MALAYSIAN hajj tour operators offering packages for Muslim pilgrims said that the ever-escalating hotel prices, insufficient facilities and long waiting list are discouraging many from making the trip.

“A package costs an average of RM19,000 (US$6,290), which is the entire life savings for some pilgrims. How do we expect every Muslim to fulfill their greatest wish to perform the hajj in their lifetime?” said Prof Dr Abdul Rahim Said, adviser to Rahman Brothers Travel and Tours, during the 5th International Conference on Muslim Tourism, Hajj and Umrah 2011 in Kuala Lumpur.

“The infrastructure cannot meet the needs of the over two million pilgrims from around the world who make the journey annually. Furthermore, there is an average 20-year waiting list. In Malaysia, only some 28 operators are authorised to offer hajj packages,” he added.

The governing authority in Makkah has imposed a limit of 0.01 per cent of Muslims from each country yearly regardless of its population. Around 26,000 Malaysians make the journey through tour packages that include airfare, accommodation, meals and ground transportation.

Malaysian Association of Tour and Travel Agents (MATTA) president Dato Mohd Khalid Harun said that two- or three-star hotels are needed instead of the crop of luxury hotels.

“The government also needs to allow more airlines to fly pilgrims instead of just Malaysian Airlines and Saudi Arabian Airlines. More opportunities can be created when there is competitiveness. As it is only, 27 operators are authorised for hajj tours.”

– Read the full report in TTG Asia, April 29

By Ellen Chen

Express Rail Link: Boon and bane for Hong Kong tourism

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THE EXPRESS Rail Link railway, set to connect Hong Kong’s west Kowloon to southern Chinese cities like Guangzhou and Shenzhen by 2015, may not benefit Hong Kong’s hotel industry like it would inbound tour operators and attractions.

Harbour Grand Hong Kong’s director of sales – MICE, Heidi Chen, said that better accessibility from southern Chinese cities to Hong Kong may not necessarily mean good news for hotels in the territory.

“While the increased links will mean greater traffic between the two regions, more of the mainland Chinese arrivals will just end up coming for a day trip and return at night,” she explained.

“They will not stay in Hong Kong because the hotel prices here tend to be more expensive than in Shenzhen and Guangzhou.”

Hong Kong Tourism Board’s general manager, MICE and cruise, Gilly Wong, said while it was “very hard to predict” how the new rail links would impact arrivals from mainland China, she believes that the same principle that applies to having more air links between destinations will hold true in this particular instance.

“We hope that the improved infrastructure, connections and transportation options will spur increased mainland Chinese arrivals to Hong Kong. It will also help to facilitate economic development in the region,” she said.

Kowloon-based HS Travel executive director Hazen Tang, on the other hand, thought that the new railway was a boon: “When there are good connections, it will definitely attract more people. I expect I will have booming business from China once this rail link is established.”

Ocean Park Hong Kong’s chief representative, Eastern China, Alfred Ma, was also positive, saying that the convenience of having a direct rail link would definitely result in more mainland Chinese visiting the theme park.

Indonesia sees rise in credit card travel payments

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CREDIT card use for travel payment has significantly increased in the last couple of years, prompting banks to support many consumer travel fairs in Indonesia.

Speaking to the media on the sidelines of the 6th Indonesia Travel and Holiday Fair (ITHF) in Jakarta yesterday, BCA Bank Card Center chief manager, head of issuing business, Mira Wibowo, said: “The use of our credit cards have grown 30 per cent annually in the last few years, and the use of buying travel is significant.”

Wibowo noted the increase of travel fairs in Indonesia, as outbound and domestic travel were on the rise.

“Two weeks ago, there was ASTINDO Travel Fair. Today, we have ITHF. At the same time, there are a number of travel fairs organised by individual travel companies.

“BCA Bank always participates at such shows because people don’t just window shop, but actually buy their holidays there,” she said.

ITHF organiser, RajaMICE CEO, Panca Sarungu, said: “It is a combination between the good offers the participating airlines make, the variety of products on offer, plus the bank offers that make people buy holiday products at the fair.

“Overall, package prices on average are around 20 per cent lower than market prices,” he said.

The 6th ITHF is from April 14 to 17, targeting 40,000 visitors and 40 billion rupiah (US$4.6 million) in transactions.