TTG Asia
Asia/Singapore Wednesday, 4th February 2026
Page 2547

Tourism Australia aims to spread reach in China

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REORGANISATION is the name of the game at Tourism Australia (TA) China, as the NTO restructures the team and deploys more resources to the robust China market to tighten its hold on the country’s secondary cities.

TA opened its Beijing and Guangzhou offices in September and October respectively, and the Chengdu office is scheduled to begin operations in November.

Meanwhile, its Hong Kong office, headed by Carmen Tam, will shift to focusing solely on the Hong Kong market. Tam continues to report to Eva Huang, existing regional manager, Greater China, who is based in Shanghai.

Johnny Nee, regional general manager, North Asia, TA, will step down next month after 19 years of service. Claire Choi, manager Korea, will report directly to the international division in Sydney following Nee’s departure.

Said Nee: “We will soon see more potential market expanded into secondary cities. The Australian consulate will gain a foothold in Chengdu soon.

He said that the recent signing of an MoU between airports in Chengdu and Melbourne also indicated future development in western China, and that there was potential for Sichuan Airlines to connect the city with Melbourne.

“Our step is for the immediate future and not just for the long term. Indeed, the growth in China is faster than what we expected so we have to manipulate the pulse of the market in addition to (holding) market campaigns,” he said.

Statistics show that the Chinese have been the biggest spenders in Australia since 2010. The first seven months of 2012 saw 370,000 arrivals, making China the second biggest market after New Zealand. The number of Chinese visitors is forecast to hit 620,000 by year-end, and is predicted to hit one million by 2020. Meanwhile, Hong Kong’s arrivals from Australia have remained stable between 160,000 and 170,000.

Royal Brunei ups frequencies to Kuala Lumpur

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FROM December 13, Royal Brunei Airlines will add three more flights a week to its Bandar Seri Begawan-Kuala Lumpur route, bringing the total number of weekly flights from seven to 10.

The three extra flights depart on Mondays, Thursdays and Saturdays, doubling the number of flights to the Malaysian capital on these days. Scheduled to leave Kuala Lumpur at 12.20, they will touch down at Bandar Seri Begawan at 14.40.

M Nantha Gopal, managing director, Nantha Travel & Tours Kuala Lumpur, said the additional flights would benefit traffic both ways, with Bruneians using Kuala Lumpur as a transit point, and Malaysians flying Royal Brunei Airlines to connect to Bandar Seri Begawan and other cities in the airline’s network.

Gopal added that Royal Brunei Airlines offered attractive connections via Bandar Seri Begawan “where airfares could be a bit cheaper compared to other commercial carriers”.

Ganneesh Ramaa, manager, Luxury Tours Malaysia, said the additional flights are also an avenue for travellers from Australia, China and the UK to travel to Kuala Lumpur and beyond via Bandar Seri Begawan.

He said: “(The increase in frequencies) is timely for the peak inbound year-end travel season. We will promote city tours in Kuala Lumpur as well as nature tours to Taman Negara National Park, Cameron Highlands and Penang.”

Mercure opens in South Jakarta

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ACCOR has added one more property to its Indonesian portfolio with the opening of Mercure Jakarta Simatupang, targeting business and leisure travellers to South Jakarta.

Located in the centre of South Jakarta’s business district near Pondok Indah International Golf Course, the midscale hotel offers easy access to the area’s shopping centres.

The property’s 232 guestrooms are equipped with premium in-room Mercure and Me amenities, including international cable television and free Wi-Fi Internet access, also available throughout the hotel.

In addition, Mercure Jakarta Simatupang has four function rooms with a capacity of over 200 pax. Other facilities include a business centre, an Internet corner in the lobby, and various restaurants.

“In the last three years, we have seen more and more businesses moving their operations to South Jakarta to benefit from its proximity to executive residential areas and easy access to the international airport,” said Gilles Tressens, the hotel’s general manager.

“At the same time, the area currently has few internationally branded hotels, therefore it is not only the right location but also the right time to open this Mercure hotel in this area.”

To celebrate the hotel’s opening, Mercure Jakarta Simatupang is offering a special launch promotion with room rates starting from Rp580,000 (US$61) per room per night, including breakfast for two and an F&B voucher valued at Rp50,000, valid until December 30.

New MD, COO to lead Tiger Airways

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ho-yuen-sang-new-md-coo-to-lead-tiger-airways
Ho Yuen Sang

TIGER Airways has appointed Ho Yuen Sang as managing director and Alexander Knigge as CCO.

Ho, who previously served as COO of Jetstar Asia, will replace Stewart Adams, who has decided to leave at the end of the year to pursue personal interests (TTG Asia e-Daily, August 8, 2012).

Knigge was previously the head of group distribution and commercial services at Jetstar Airways.

Calisto charts family-friendly course through the Andaman

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THE Calisto, a 42m motor yacht operating out of Phuket, has introduced a new seven-day family-oriented cruise package that takes in some of the Andaman Sea’s most inviting waters and pristine islands.

Setting sail from Laem Prao Marina and skirting the coastlines of Phi Phi Island, Phangna Bay and Krabi, the Green Turtle Cruise traces a route that takes in the area’s top snorkeling sites, nature stops, white sand beaches and hidden coves.

Following a first day of stops for swimming on Nai Island and Phi Phi Island, the cruise makes its way to the Rok Island Group, where families can explore the islands’ rich flora and fauna with jungle walks and trips to the National Park, or enjoy the colorful marine life surrounding its powdery beaches.

On the fourth day, Calisto stops for snorkeling near an open sea reef off Bamboo Island. Adventurous groups take to the boat’s dinghies to venture into Emerald Cave. The boat continues to Krabi’s Dam Island group, makes a pass through Phangna Bay and around James Bond Island (Khao Tapu) with dinner on the last night at Hong Island Cove.

Piloted by French captain Philippe Cathala and an eight-man crew, Calisto’s seven cabins, mahogany-laid salon, state-of-the-art entertainment area and elegant dining room reflect the glamour of the vessel’s 68-year heritage.

Families chartering Calisto have full run of the boat’s recreational equipment, including kayaks, snorkeling gear, flotation donuts, fishing equipment and wakeboards. Children are free to explore the ship while parents take a breather in the vessel’s salon or relax under the hands of the on-board masseuse.

The charter price for the Green Turtle Cruise is US$55,000 per week, including all meals and amenities.

To book, contact Massima Piras at Fraser Yachts: Massima.Piras@FraserYachts.com or (377) 9310-0480

Accor debuts ibis Styles in Kuala Lumpur

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ACCOR is ramping up its footprint in Kuala Lumpur with the introduction of its premium economy brand – ibis Styles.

The 156-room ibis Styles Kuala Lumpur Cheras opened on October 1, while the 500-key ibis Styles Kuala Lumpur Fraser Business Park is slated to launch on October 25. Both hotels offer all-inclusive accommodation, which is packaged with breakfast and Internet access.

Located in the South Cheras commercial and light industrial district, ibis Styles Kuala Lumpur Cheras features a restaurant, a bar and five meeting rooms.

Situated in Sungei Besi, ibis Styles Kuala Lumpur Fraser Business Park offers convenient access to Chan Sow Lin Light Rail Transit Station for an easy commute to business areas, shopping malls and attractions within Kuala Lumpur’s Golden Triangle.

Gerard Guillouet, senior vice president, Accor Malaysia, Indonesia and Singapore, said: “The arrival of ibis Styles Kuala Lumpur Fraser Business Park and ibis Styles Kuala Lumpur Cheras will mark the first international premium economy brand hotels in Malaysia. Guests can experience two new styles with one international identity in two different locations.”

Andy Muniandy, director of sales & business development, Asian Overland Services Tours & Travel, said: “As ibis Styles is a well-known brand abroad, it will be an easy sell to partners overseas. There are not many international brands in the premium economy category in Kuala Lumpur. Both properties are also good for groups as we have our own vehicles to ferry them to the hotels.”

Adam Kamal, managing director, Tina Travel & Agencies, said: “The big inventory at ibis Styles Kuala Lumpur Fraser Business Park will be good for incentive groups. Complimentary Wi-Fi in both properties is a plus factor, as it is still a novelty in Kuala Lumpur hotels.”

Wyndham makes big moves in India and Indonesia

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THE Wyndham Hotel Group has signed deals for 16 hotels throughout India and Indonesia, 12 of which will be in the former.

The group’s first Howard Johnson in India is scheduled to open next March in Bangalore, joining 16 hotels that are already in operation and another 15 that are currently under development in the country.

“Our focus for India will be similar to our strategy in China. We will concentrate on penetrating secondary and tertiary markets, where there may not even be an international brand, and work to place products where value-driven markets can stay,” said the group’s managing director for APAC, Frank Trampert.

A number of agreements were sealed with India-based firms to plant six Howard Johnson hotels, one Hawthorn Suites by Wyndham, one Days Inn and four Ramada properties.

Trampert said he foresaw great potential for growth in India, with the group anticipated to sign around “60 hotel deals in total over the next five years”. There are also plans to localise the brands. For instance, unlike the Howard Johnsons in the US, those in India would have an F&B facility.

Wyndham will make its first foray into Indonesia when it opens three Howard Johnsons – one each in Bali, Surabaya and Makassar – and a Ramada in Bali.
Trampert said: “Indonesia is an interesting market in comparison to India, as last year the country drew 7.5 million foreign arrivals compared to India’s 6.2 to 6.3 million. There’s therefore a great need for more world-class properties to cater to this demand. From a tourism perspective, Indonesia offers tremendous opportunities.”

Meanwhile, Wyndham still intends to augment its presence in China, where it currently has 470 hotels.

In the longer term, Wyndham hopes to make its mark in Indochina, most notably Myanmar and Cambodia.

“These fantastic markets are seeing an influx of foreign investment, but the primary challenge, as in other developing countries, remains the infrastructure. We are not ruling these destinations out, but we are still in the interim stages of working out how we can plant ourselves there,” said Trampert.

Silver tourism an untapped gold mine

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AS Singapore’s population continues to age, silver tourism has the potential to develop into a top market for outbound travel companies, according to the results of a pilot study of 377 Singaporeans presented during the NATAS Travel Conference at ITB Asia last week.

Based on the findings, Goh Chin Kwee, lecturer, gerontological management studies, Temasek Polytechnic, said: “The segment of travellers between 50-59 years of age is the best group to target (for silver tourism). They are at the age bracket before the onset of illness and often have children who are of independent age of 18 years old or older.”

“For the older group of travellers between 65-74 years of age, they are willing to pay more for trained medical service support, despite being in the more price-sensitive segment (as retirees). A significant 85 per cent would purchase fully arranged tour packages – the older they are, the higher the tendency.”

Goh also pointed out the trend of improving Internet literacy among these older travellers, who are becoming increasingly comfortable with online purchases. He added that inter-generational travel was more common among baby boomers in Asia, unlike their counterparts in the West who often travel with people their own age.

Aaron Teo, consultant, Golf Holidays Singapore, estimated that senior travellers comprised 10 per cent of his company’s clientele.

“Senior tourism is not a clearly defined segment, plus their preference to travel with their families as a mixed-age group also makes it hard for us to identify their needs. They are certainly more into tailor-made, lifestyle packages that are slower-paced, as well as (displaying) a keener interest in culture, religion and food compared to younger travellers,” he said.

“However, they are also more cautious of risks, such as the (propensity for) floods in Thailand, so the sales outlook for this segment remains unclear.”

Macau gets two more casino resorts

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THE Chinese subsidiary of MGM Resorts International and gaming tycoon Stanley Ho’s Sociedade de Jogos de Macau (SJM) have signed separate land deals with the Macau SAR government to build new casino resorts in the Cotai Strip.

MGM China Holdings, which already owns and operates MGM Macau, forked out US$161.4 million, including a down payment of US$56.2 million, to secure a 71,833m2 plot of land adjacent to the Avenida da Nave Desportiva.

Armed with a budget of approximately US$2.5 billion, MGM China plans to construct a five-star luxury resort and casino that will offer 1,600 hotel rooms, 500 gaming tables and 2,500 slots. Over 85 per cent of the property’s gross floor area will be set aside for non-gaming facilities, including F&B, retail and entertainment offerings.

Meanwhile, SJM, owner-operator of the Casino Lisbao and Grand Lisbao, has paid US$269.5 million for the right to build a new five-star luxury resort and casino on a 70,468m2 site in the Cotai Strip.

The new resort will incorporate a casino with up to 700 gaming tables and 1,000 slot machines, a range of non-gaming facilities including venues for dining, shopping and entertainment, as well as 2,000 hotel rooms and suites.

Construction of the two resorts is expected to begin after the publication of the Land Concession Contracts in the Official Gazette of Macau, and is anticipated to take up to three years.

Orient-Express appoints sales rep for S’pore, M’sia, Hong Kong and Taiwan

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LUXURY travel operator Orient-Express has appointed Heavens Portfolio as its official sales and marketing representative for Singapore/Malaysia, Hong Kong and Taiwan.

Shane Arrold, regional director of sales, Asia-Pacific, Orient-Express, said: “We believe (Heavens Portfolio) is the perfect partner for Orient-Express in the region, given their depth of relationships, market knowledge, ability to drive business and expertise in representing products which offer unique travel experiences aimed at capturing the imagination of discerning travellers.”

Heavens Portfolio is a sales, public relations and marketing representative firm with offices in Hong Kong, Macau, China, Taiwan, India and Singapore.

Headquarted in London, Orient-Express’s business encompasses hotels, rail journeys and river adventures across six continents.