TTG Asia
Asia/Singapore Sunday, 8th February 2026
Page 2242

Attrition to hit Indonesia’s budget hotel sector

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INDONESIA’S hospitality sector will see a streamlining in the number of hotel brands, especially in the budget segment, as land and construction prices increase in the next decade.

While Indonesia is experiencing a middle class boom and the number of domestic travel reached 245 million trips last year, hotel room supply has outstripped traveller numbers in pace of growth and travellers are also now more cost-conscious, putting downward pressure on rate growth.

Speaking during Hospitality Investment World Indonesia in Jakarta yesterday, Yanti Sukamdani, chairman of Indonesia Hotel and Restaurant Association, said: “There has been massive hotel development in the country in the last few years, especially in the economy and midscale categories, and of late, the upscale and luxury segments in major destinations as demand is there.

“However, hotel rates are considerably low compared to the neighbouring countries, even Vietnam.”

Marc Steinmeyer, president director, Tauzia Hotel Management, said: “With such a huge population there is actually room for every tier of hotel in Indonesia, but they cannot be all (concentrated) in one place.

“The key is to have the right allocation of budget, economy, midscale and upscale in different locations…In the last three years there has been a trend that everyone wants to build budget properties and everybody wants to build at the same place. ”

Presently many new operators are coming onto the market and there are about 60 brands in Indonesia. Steinmeyer predicted that there would be “a natural cleaning up” in the market and only about 10 brands left represented within a decade or so.

He said the challenge for budget hotels is the increasing land cost especially in major cities like Jakarta and Surabaya. “Cost of construction is increasing more and more, and on the other hand, room rates are not increasing. Honestly, Indonesia has the best quality of hotel for the cheapest in Asia.

Norbert Vas, vice president sales & marketing, Archipelago International Indonesia, pointed out that investors build budget properties on lands they have had for many years that are too small for bigger hotels or apartments.

PAL, Etihad forge closer ties in new partnership agreement

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PHILIPPINE Airlines (PAL) and Etihad Airways have sealed a landmark MoU that will see the national flag carriers of the Philippines and UAE collaborate on codesharing, frequent flyer reciprocity, airport lounge access, air pass agreements and cargo cooperation.

Etihad president and CEO, James Hogan, noted: “Etihad Airways and PAL have a history of successful cooperation on the Abu Dhabi-Manila route.”

PAL president and COO, Ramon S Ang, said: “This relationship will go a long way in providing our combined customer base a much more enhanced set of travel options. This also comes at an opportune time for PAL which is in the thick of a fleet modernisation and expansion programme that will see the flag carrier pushing further not only into the Middle East but also on other parts of the globe using a modern fleet of aircraft.”

Etihad operates twice-daily Boeing 777-300ER flights between Abu Dhabi and Manila, which was its second busiest route in 2013.

Both Hogan and Ang expressed hopes that a closer partnership between the two airlines would make them the first choice for the more than 700,000 Filipinos who live in the UAE and make up a substantial amount of traffic on the Abu Dhabi-Manila route.

More tourists to the Philippines from the Middle East and Europe can also be expected. Said Hogan: “The Philippines is one of the world’s best kept secrets with great appeal to travellers from overseas. We are committed to working with the PAL team and the Philippines tourism industry to bring more overseas visitors to their country and to increase the economic benefits of tourism.”

Penang convention bureau to get off the ground by end 2014

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PENANG is likely to set up a state convention bureau by the end of 2014, but this is subject to the hiring of a consultant to start work in August on its structure and funding.

If all goes well, this will be almost two years since the Penang chief minister, Lim Guan Eng, mooted the idea in January 2013.

The convention bureau is to be known as Penang International Convention & Exhibition Bureau (PICEB).

Plans now hinge on getting the approval of the chief minister and the board of directors of Penang Global Tourism to hire a consultant who will be tasked with drawing up a structure and a sustainable funding model for the bureau to fund its team as well as marketing and promotions, and to support the travel trade in bidding for business events to Penang.

The state government will not provide financial assistance to the bureau but will support it by other means.

Ooi Geok Ling, managing director of Penang Global Tourism, said the delay in setting up the bureau was because the pro-tem committee, comprising local private players in the MICE industry, and the government could not agree on a sustainable funding model for PICEB.

“The hotel room levy in Penang will be taken under consideration for the funding structure of PICEB,” said Ooi.

The state government will be collecting RM2 (US$0.62) levy per room, per night on three star hotels and below, while a RM3 levy is charged on four-and five-star hotels (TTG Asia e-Daily, May 22, 2014).

Best Western launches luxury, environmentally friendly resort in Ipoh

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BEST Western International has opened Best Western Premier The Haven, Ipoh, one of the first properties in Malaysia that uses 100 per cent sustainable energy.

The resort offers 100 rooms and suites all equipped with flat-screen TVs and free Wi-Fi.

Guests can also make use of other amenities such as a four-level lagoon-style swimming pool, tropical gardens, a jogging track, barbecue and picnic areas, a gymnasium, badminton and tennis courts, a children’s playground, café and restaurant.

Best Western Premier The Haven, Ipoh boasts environmental credentials such as 100 per cent renewable energy harnessed from the power of the wind and sun, and harvests rainwater for use elsewhere in the property.

“We are delighted to have been entrusted with the running of this stunning, environmentally friendly resort,” said Glenn de Souza, vice president of international operations for Asia & Middle East.

The hotel is Best Western’s fourth hotel in Malaysia, following existing properties in Kuala Lumpur, Kota Kinabalu and Sandakan.

DreamWorks to build theme park in China

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Cotai Strip Resorts Macao introduced a DreamWorks Experience last year

DREAMWORKS Animation is about to unveil its new indoor theme park in China, which will be a six-hour experience featuring some 32 attractions that can operate year-round.

Highlighting this in an interview at the summit, DreamWorks CEO and co-founder/director, Jeffrey Katzenberg, said: “We now have enough characters and stories to create what we think would be a very unique theme park experience. We’ve been working on it for one-and-a-half years or so.

“We’ve just spent time touring Hainan; this is one of the places that we will expect to be building one. It’s an exciting new opportunity for us, and it gets us highly engaged in the tourism business.”

The company is already investing heavily in China, partnering with Hong Kong’s Lan Kwai Fong Group to open DreamCenter in Xuhui District in Shanghai, an integrated development featuring multiple entertainment venues, including a 500-seat IMAX Cineplex tailor-made for movie premiers and red carpet events; retail outlets; and upscale restaurants and bars. The project was kicked off last month, and is scheduled to open in 2017.

Pointing out that much of his team’s inspiration for new works were born out of their travel experiences, Katzenberg said DreamWorks is in the midst of developing a Ramayana-inspired Bollywood musical, which would “celebrate the culture of India”.

“Everything we do for animation is from our imagination, so inspiration can come from many different places,” he explained, adding that filmmakers are sent on research trips to get inspiration, while travel is also used as a way to reward talent.

Katzenberg himself has a voracious appetite for travel, known for making the most of his holidays, such as covering the whole of South America in eight days.

“Sleep is for when you finish the trip…I just want to see as much as I possibly can. I find that the more you can take it, the more exciting it is,” he quipped.

The former chairman of The Walt Disney Studios said The Lion King was inspired by his trip to Africa, falling in love with Chengdu’s pandas resulted in Kung Fu Panda, and the amazing landscapes of Madagascar were what he wanted to bring out in the eponymous movie.

Traders Hotel, Yangon is now Sule Shangri-La, Yangon

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THE landmark Traders Hotel, Yangon was today relaunched as the Sule Shangri-La, Yangon after an extensive two-and-a-half years renovation.

The 484-room hotel on Sule Pagoda Road evokes the country’s colonial past with a classic interior comprised of imposing white columns and a grand staircase leading to an open balcony, a tiered crystal chandelier and a wall mural and panel details with peacock motifs. It also features specially commissioned works by local artists while staff are garbed in the traditional longyi.

Sule Shangri-La, Yangon offers 484 remodelled guestrooms with views of the city, river or Shwedagon Pagoda as well as free Wi-Fi. Three suites, including the city’s largest presidential suite, range from 66 to 189m2.

The Horizon Club Lounge has been relocated to level 21 and expanded for extra space and two private meeting rooms. Guests enjoy personal check-in and late check-out, free beverages and refreshments all day, a dedicated concierge and Wi-Fi access. Further benefits extend to free breakfast, in-room wine and snacks on arrival, suit pressing and daily fruits.

Dining options available at the hotel include the signature Summer Palace that serves Cantonese dim sum and Chinese dishes and comes with six private dining rooms; The Gallery Bar designed to resemble a public drinking house from the British era; Café Sule for international flavours and Asian dishes; the Peacock Lounge, an informal meeting ground for catch-ups; and the Gourmet Shop serving freshly baked goods, snacks and beverages.

All of the hotel’s F&B outlets are the first in Myanmar to be awarded the Hazard Analysis and Critical Control Point System certification for world-class standards of food management and hygiene.

Other amenities offered within the hotel include the Health Club comprising an outdoor pool, fitness equipment, sauna, steam and massage rooms.

Meeting spaces occupy three levels of the hotel and were refurbished in a modern palette with gold accents.

For recreational pursuits the Health Club, which is bathed in natural light and overlooks the outdoor pool, offers an expanded space of over 850 square-metres of fitness equipment, sauna, steam and massage rooms. The hotel’s meeting spaces – regular hosts of delegations and dignitaries – span three levels at Sule Shangri-La, Yangon and were refurbished in a modern palette with gold accents.

In commemoration of the rebranding, the hotel has rolled out a Celebration Package with prices beginning at US$215 a night, not including taxes and service charges.

For guests who stay at least two nights in a Deluxe room between now and July 31, a free one-way airport transfer and US$40 in hotel credit will be thrown in. Golden Circle members can also earn double GC Award Points.

Aerowisata Hotels & Resorts overhauls image with new brand concepts

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AEROWISATA Hotels & Resorts is embarking on an extensive exercise to rebrand, reposition and expand its portfolio of hotels to sharpen its edge in an increasingly competitive industry, 40 years after the company opened its first hotel Sanur Beach Hotel.

With the new brand statement of Authentic Indonesia Hospitality, the hotel group has introduced three brands: upscale Prama, mid-scale Kila and economy brand, Asana.

The company’s seven operational properties have been regrouped and rebranded as Prama Sanur Beach Bali, Prama Grand Preanger Bandung, Kila Senggigi Beach Lombok, Grand Artos Magelang, Asana Kawanua Jakarta, Asana Agung Putra Bali and Asana Biak Papua.

Speaking at the launch of the new brands in Jakarta on April 23, Francis Dehnhardt, executive vice president of hotels and resorts for parent company Aerowisata, said: “With the increasingly competitive business environment and its continuous changes, we need to improve our competitive edge with product innovation, organisation and human resources development.”

Aerowisata Hotels & Resorts’ properties are slated for renovation to meet the new criteria and brand identities. “Those ‘elderly’ properties will need to undergo major renovation, but we will do that in stages so that the hotels can continue operational without disrupting the guests,” said Dehnhardt, citing Prama Sanur Beach Bali as one such property. Meanwhile, new properties may only need superficial changes such as staff uniforms and collaterals.

On the software side, human resources training will be conducted at all properties. Dehnhardt added that the entire transformation will take complete between 12 months and 24 months.

In terms of expansion, Hera Adiwikarta, vice president sales & marketing, Aerowisata Hotels & Resorts said the group would open five hotels by end-2015, adding 868 rooms to the existing 1,188 rooms.

The group aims to operate 35 hotels by 2017.

New shinkansen service to open up Kanazawa, more tax exemptions for tourists

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JAPAN’S appeal as a tourist destination will receive a boost when a high-speed rail service from Tokyo to Kanazawa begins in spring 2015, and a new policy exempting overseas visitors from the eight per cent consumption tax on all items at tax-free shops kicks in October.

The Hokuriku Shinkansen is expected to create a new tourism route from Tokyo to Western Honshu, connecting Kanazawa in two-and-a-half hours, shaving off 80 minutes from the current duration.

Japan National Tourism Organization (JNTO) president, Ryoichi Matsuyama, said: “It will be much easier access to Kanazawa, and we hope that visitors will discover attractions and regions beyond Tokyo and Kyoto.”

East Japan Railway Company (JR East) chairman, Satoshi Seino, added that it is likely that Hokuriku would be included in the popular JR pass.

Meanwhile, the waiving of consumption tax on tourists is an expansion of the current policy, which previously did not cover consumable goods such as food and beverages. There are about 4,000 tax-free shops across Japan, with more set to open.

An action plan is being developed to meet the country’s target of 20 million visitors by 2020, the year that Tokyo will host the Olympic games, said JNTO’s Matsuyama. Initiatives include liberalising the visa regime for nationals from more countries, inviting hotel investors to build high-end properties in Tokyo and its surroundings, and expanding flight capacity at Narita and Haneda airports.

Last year, Japan welcomed over 10 million visitors for the first time, achieving growth of 24 per cent (TTG Asia e-Daily, March 31, 2014).

Matsuyama said that hotel capacity is currently an issue in Tokyo, where the average occupancy rate hovers around 93 per cent. The government is studying what financial incentives would be effective for investors, he revealed.

As for visa facilitation, Matsuyama said announcements would be made “quite soon” on additional countries that would be granted visa exemptions.

“Historically, we liberalise visas for two countries each year. But last year, we liberalised five countries,” he added. Malaysia and Thailand were among the five countries last year, and both made it to the top five growth markets for Japan.

Earlier this month, news agency Kyodo reported that the Japanese government and the ruling coalition are planning to waive visa requirements for tourists from the Philippines, Indonesia and Vietnam.

Single visa for African countries in the works

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COUNTRIES in the Southern Africa Development Community (SADC) are preparing to roll out a common visa similar to Schengen in a bid to boost international arrivals.

Speaking on the sidelines of the WTTC Global Summit, Zimbabwe’s minister of tourism and hospitality industry, Walter Mzembi, revealed that this would be on the agenda at the UNWTO 56th Commission Meeting for Africa in Angola this week.

He said: “We continue to have a four per cent market share of global tourism arrivals because we’re a closed continent…(we hope) Africa will wake up to the reality of a double-digit market share by 2020.”

SADC comprises Angola, Botswana, Congo, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Seychelles, South Africa, Swaziland, Tanzania, Zambia and Zimbabwe, but it is understood that only five or six countries may be signatories to the visa agreement.

Confirming that South Africa would “definitely be a part of it”, South African Tourism CEO, Thulani Nzima, said: “The common visa for SADC would be used as a test case and eventually be rolled out to the rest of the region.”

He added that this would encourage the development of more multi-country itineraries combining attractions such as Victoria Falls in Zimbabwe and Robben Island in South Africa.

Individually, South Africa is already taking steps to woo more tourists. With 12 marketing offices abroad, four more are opening this year in Nigeria, Brazil, Angola and Tanzania. There are also plans to set up two satellite offices in Shanghai and South Korea.

In 2012, the country also launched a National Convention Bureau to attract more business events.

Holiday Inn Express zips into Clarke Quay

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INTERCONTINENTAL Hotels Group (IHG) has opened the 442-room Holiday Inn Express Singapore Clarke Quay in partnership with RB Capital Hotels, the hotel arm of RB Capital Group.

The hotel is located within Singapore’s vibrant entertainment district of Clarke Quay, 20 minutes from Singapore Changi Airport and close to the country’s major museums.

Guests can expect free Wi-Fi, breakfast or a grab-and-go option, a self-service business centre and laundry room, a 24-hour fitness room and a rooftop swimming pool.

The opening of Holiday Inn Express Singapore Clarke Quay last month follows the launch of Holiday Inn Express in Orchard Road last July (TTG Asia e-Daily, July 17, 2013) and Semarang (TTG Asia e-Daily, November 11, 2013), Jakarta (TTG Asia e-Daily, January 21, 2014) and Bali (TTG Asia e-Daily, January 27, 2014).

Clarence Tan, COO, South East Asia & Resorts, IHG, said: “Holiday Inn Express is one of the fastest growing hotel brands in the world and this is our second Holiday Inn Express hotel to open in Singapore in under a year. In the last eight months alone, the brand debuted in both Indonesia and Singapore and across the two countries, we opened five Holiday Inn Express hotels in that time.

“We know that there is a demand for select-service hotel brands in the region and Holiday Inn Express is here to meet that. With 19 Holiday Inn Express hotels due to open across South East Asia alone over the next five years, we’re confident this is just the beginning of a successful growth period for the brand.”

Holiday Inn Express Singapore Clarke Quay has rolled out a special opening rate from S$180++ per night, including free Wi-Fi access and breakfast for two, for stays from now until July 31.