TTG Asia
Asia/Singapore Monday, 9th February 2026
Page 2227

Travel agencies expectant as India forms new government

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INDIA’S travel trade is anticipating sops and tourism-related reforms from the new government, formed by the winning Bharatiya Janata Party (BJP)-led National Democratic Alliance (NDA) that had identified tourism as one of five engines of growth for the economy in its election manifesto.

“BJP was the only party which had put tourism in their manifesto. The industry is confident that the new government will stop the discrimination against tour operators and exempt them from service tax, just as exporters are exempted based on their foreign exchange earnings,” said Subhash Goyal, president, Indian Association of Tour Operators.

“We expect that the new government will announce a uniform taxation regime that will benefit the entire industry,” added Ranjan Kumar Mishra, managing director of Odisha-based Eastern Voyage.

Rajiv Vij, managing director & CEO, Carzonrent New Delhi, too, hoped there would be favourable announcements for the organised car rental services sector that would “benefit the end consumer and also service providers. ”

Madhavan Menon, managing director, Thomas Cook India, said: “We are expecting prioritisation on key issues like safety and infrastructure. Political stability and a focus on economic growth and social development will be vital for the travel and tourism industry.”

Movenpick rebrands Samui property, grows Thailand footprint

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MÖVENPICK Hotels & Resorts has signed a management agreement with an existing property on Koh Samui as part of its expansion strategy for Thailand, which will see the Swiss hotelier expand its footprint to as many as nine properties within the next few years.

The Passage, a 50-key property on Lam Yai beach, will be renovated at a cost of 20 million baht (US$616,732) and rebranded as Mövenpick Resort Laem Yai Beach Samui, which is due to open on November 1, said Tossaporn Satitwittayakul, executive director of Thana Group, the property’s owner.

An additional 23 rooms and villas will be added within three years.

Andreas Mattmüller, COO, Middle East and Asia at Mövenpick, said this brings the operator’s hotel count in Thailand to three, with two more properties to open by the end 2015.

“We would like to have (a total of) eight or nine hotels in Thailand within the next few years,” he said, adding that while Thailand is a current focus for the management company’s regional expansion plan, there will be similar developments in Vietnam, Malaysia and the Philippines in the near future.

“Thailand is very fortunate in attracting visitors from diverse markets,” said Mattmüller. “There is an increase in travel from the Middle East. Intra-regional travel from Hong Kong and Singapore is very strong for both Koh Samui and Phuket. We’re also yielding good results from our sales offices in China, Japan and Russia.”

Mattmüller said the current political problems in Thailand have not affected Mövenpick’s position on the country, though it has delayed the opening of the new resort in Pattaya.

The Samui opening will be its third property in Thailand followed by Mövenpick White Sand Beach Resort Pattaya and Mövenpick Suriwongse Hotel Chiang Mai next year.

Negotiations are ongoing for additional properties in Hua Hin, Samui, Bangkok and Phuket, added Mattmüller.

Accor scores 2 Singapore hotels which will be its largest APAC project

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ACCOR has clinched management agreements for two new-build properties in the buoyant hospitality scene of Singapore. Both Novotel Singapore on Stevens and Ibis Singapore on Stevens will open end-2016.

The two hotels will debut as part of lifestyle property developer Oxley Gem’s combined project, making them Accor’s largest hotel development in Asia-Pacific when open.

Situated a few minutes’ drive from Singapore’s shopping belt Orchard Road, the project will also offer easy access to the city’s central business district and international airport.

Novotel Singapore on Stevens will open with 254 rooms, F&B outlets, a swimming pool and fitness centre, as well as meeting facilities including a 500-seat ballroom and meeting rooms.

The 528-key Ibis Singapore on Stevens will come with a lobby bar/café and gym.

Michael Issenberg, chairman and CEO, Accor Asia-Pacific, said the addition of Novotel Singapore on Stevens and Ibis Singapore on Stevens will bring Accor’s Singapore portfolio to nine hotels.

eNett International rolls out VANs payment system in Singapore

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eNETT International has introduced a new system of payment to travel agencies in Singapore that aims to simplify supplier payments while making it safer and faster for them to respond to customers.

Virtual Account Numbers (VANs) are automatically generated 16-digit MasterCard numbers for each booking transaction and enable automatic reconciliation at point of sale. VANs have been successfully implemented in Europe.

Payments are available in 27 currencies, including the Singapore dollar, and foreign currency conversions are provided in real time for price certainty when booking.

According to Anthony Hynes, managing director and CEO of eNett International, a joint venture between Travelport and PSP International, VANs protect agencies against supplier default, reduce costs in manual reconciliation, lessen foreign exchange exposure and give agencies the opportunity to earn a rebate on transactions.

Said Hynes at a Travelport and eNett industry seminar at the Fullerton Hotel Singapore today: “Current trends show that agencies are demanding access to dynamic content that require immediate payments.

“If an agency only makes supplier payments by cash, credit or debit, they might not be able to access a range of content that gives their customers the best rates, including net-commission rates. Or, if they pay by corporate cards or store cards, they might incur significant reconciliation issues, together with opaque foreign exchange and international transaction fees.”

Europe clamours to hear Indian wedding bells

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EUROPEAN cities want to host more Indian weddings and corporate meetings, and are committing time and money to grow the market.

European Cities Marketing (ECM), a grouping of 98 European cities, has engaged TMF Dialogue Marketing India, which has offices in Mumbai and Delhi, to build the market for weddings and events in the next three years.

The plan includes a roadshow each year in India designed to bring ECM members in contact with India’s corporate clients, incentive houses and wedding agencies, and to enable them to understand the market better.

This year’s roadshow will be held from July 14-17, covering Delhi and Mumbai. ECM members such as Berlin, Barcelona, Bilbao, Zagreb and Salzburg have registered participation.

ECM’s vice president, Heike Mahmoud, who is also director conventions of Visit Berlin Convention Office, said European cities such as Vienna and Barcelona, which started to tap the Indian market eight years ago, are seeing “big weddings” coming their way.

“We think we have to invest budget and time in this market,” she said.

TMF managing director, Johanna Fischer, said there are “huge growth prospects” from India for European cities and it’s a question of growing their expertise and understanding of the Indian market. “The professionalism of Indian meeting, incentive and wedding planning is rising. Before, for example, many Indian weddings go direct to hotels whereas now they use planners, who act as the link between the family and the supplier,” said Fischer.

Penang implements a bed tax

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ALL hotel guests in Penang can expect to pay a bed tax from June 1, the proceeds of which will be used for tourism development and promotion including, some believe, the funding of a new Penang convention and exhibition bureau.

Hotels were informed on March 5 that the tax, called Local Government Fee, will cost RM3 (US$0.93) per room per night for four- and five-star hotels, and RM2 per room per night for three-star hotels and below, including dormitories, budget hotels, hostels and guesthouses.

The fee will be imposed on guests staying in hotels from June 1 regardless of whether bookings and payments were made and received before the implementation date.

Hotel operators are to collect the fee and hand it over to the Municipal Council of Penang at the end of every two months. The fee will be channelled into a special trust account established by the state government under the control of the state finance department.

A special committee chaired by Penang’s chief minister and including hotel representatives will decide how the proceeds will be spent.

Andy Teh, group director of sales and marketing of Eastern & Oriental Hotel Penang, said: “This is good for the destination if the fund is wisely spent and if the tourism board is mature enough to understand the macro role it has to play.”

The tax comes as Penang undergoes a “reinvention” in the arts and heritage, and in the MICE sector where two new convention centres, the Subterranean Penang International Convention & Exhibition Centre and the Penang Waterfront Convention Centre will open in 2015 and 2017 respectively.

“With the new venues, it is the right time for Penang to have a convention bureau,” said Ho Yoke Ping, general manager-sales & marketing of Malaysia Convention & Exhibition Bureau.

The state’s tourism bureau, Penang Global Tourism, is overseeing the setting up of the convention bureau (TTG Asia e-Daily, January 7, 2013) .

Convention centres form centerpiece of New Zealand’s MICE approach

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MORE convention centres will be developed in Auckland, Queenstown, Wellington and Christchurch under the Tourism 2025 framework with the aim of growing New Zealand’s MICE sector.

Announced at TRENZ 2014, Tourism 2025 was developed to provide an overall vision for the industry, a framework to develop within, and context for individual businesses to contribute and build on. It targets turning tourism into a NZ$41 billion (US$35.5 billion) industry by 2025.

To do that, New Zealand is splashing out on convention centres in the coming years.

Speaking at a press briefing at TRENZ on Wednesday morning, New Zealand prime minister and minister of tourism, John Key, said: “We will spend NZ$34 million over the next four years basically trying to attract the business events market and that is very much perched around the convention centres.

“The Auckland International Convention Centre is under planning and due to stars at the end of this year, so by 2017 that would be a major (venue) with (capacity) between 3,000 and 4,000, so that will be a big addition to the Auckland market.

“There is also an announcement in Wellington that a new convention centre will be built (by private sector) and operated by Hilton, and Queenstown is under the final process for putting together a convention centre with some government investment,” Key added.

In Christchurch, a major convention centre is being built to replace the one destroyed by the earthquake in 2011.

Tourism New Zealand CEO, Kevin Bowler, said: “Arrivals to New Zealand are seasonal. It gets very busy during peak season, but can get quite low during the low season. Part of the Tourism 2025 strategy is how to attract travellers year round and business is events is a way to do so.”

The sector also provides opportunity for different regions to gain business from MICE travellers who are often extending their stay.

“As many conferences are held during shoulder and off seasons, they create demand for accommodation and other services at a quieter time of the year,” commented Grant Lilly, executive chairman, Tourism Industry Association New Zealand

Tokyo reworks subvention offerings for corporate planners

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TOKYO Convention & Visitors Bureau last month refreshed its subvention programmes for planners who hold their events in the Japanese capital.

Corporate groups with at least 50 attendees staying for a minimum of two nights in Tokyo, but are still choosing additional destinations, are entitled to rewards based on a tiered system according to group size.

Delegates within a group of 50 will receive a giveaway per person, while groups of 200 or more will receive a gift, choice of party entertainment from ninjas to awaodori dance performances and welcome parties at Tokyo’s airports.

Groups consisting of 500 or more attendees will receive the same benefits but with an extra choice between a traditional noh performance or a pop culture one.

The event must be held in Tokyo by March 31, 2015 and cannot be affiliated with religious or political agendas.

The second subvention programme is for key decision makers of events with more than 500 delegates planning to stay two or more nights in Tokyo, for a site visit in the city.

The CVB’s support extends to three decision makers who will have their airfare and accommodation sponsored. The site visit must be completed by March 31, 2015 and the event held before March 31, 2016.

Full terms and conditions are available at www.businesseventstokyo.org/special-offer-for-corporate-events.

Kuala Lumpur Convention Centre wins 10 new bids

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KUALA Lumpur Convention Centre has announced the confirmation of 10 new events for 2014-2016 with an expected total attendance of more than 10,000 delegates.

The bid wins include two national, three regional and five international meetings namely: the Equipment for use in Explosive Atmospheres International Conference 2014; Asian Banker Summit 2014; 16th Asian Congress of Architects 2014; 18th Asia Oil & Gas Conference 2015; Malaysian Institute of Accountants (MIA) Conference 2015; and International Forum on Disability Management 2016.

Alan Pryor, the centre’s general manager, attributed the wins to international associations and meeting planners’ continuing confidence in Malaysia as an attractive and value-for-money destination for business tourism, and the centre as the country’s premier convention facility.

He said in a statement: “The wins come on the back of a record-breaking performance in 2013 (during) which the Centre closed on a high with 1,565 events, the most (events) held in a year since opening in June 2005; with high-profile meetings the likes of the 3rd Women Deliver Global Conference, 4th Global Entrepreneurship Summit, 7th IAS Conference on HIV Pathogenesis, Treatment and Prevention, 35th Asia Pacific Dental Congress and 2013 International Dragon Award Annual Conference.”

In addition to an 8.5 per cent jump in the number of events hosted, the venue welcomed two million delegates who contributed RM700 million (US$217.8 million) in economic impact against 1.7 million delegates and RM590 million in the previous corresponding period (2012).

For 2014, among the major international events heading the centre’s way are XXV FIG (International Federation of Surveyors) Congress 2014, which will be held in June; 20th ASEAN Federation of Cardiology Congress, which will also be held in June and Toastmasters International’s 82nd Annual International Convention 2014 in August. This will be the first time in the organisation’s 89-year history its international convention is being held outside North America.

These three events alone are likely to attract over 7,500 delegates to the centre.

Tourico Holidays grows Asia team to boost regional presence

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INTERNATIONAL travel wholesaler Tourico Holidays is making Asia its priority by beefing up its Asia-Pacific team with seven new hires this month.

Neil Emerson, senior vice president of global product development, Tourico Holdings, said the seven new product managers are strategically placed in Vietnam, Shanghai, Hong Kong, Thailand and South Korea as part of the company’s “major investment plan” in developing Asia-Pacific.

The US-based company currently has offices in Tokyo, Beijing and Hong Kong.

Emerson said: “Asia is absolutely a priority in our global expansion plan as we are signing more airline clients and regional clients in this region.

“The majority of travel for Asian travellers is within Asia, hence as we develop our Asian client base, it is key that we have the product to meet their demand,” he added.

These seven product managers belong to the first batch of graduates from the new Tourico Holidays Travel Academy. Emerson said: “This new group will help to establish strong relationships with hoteliers to meet the growing demand of our expanding Asian client base.”

Since initiating its global expansion plan in 2013, Emerson said Tourico Holidays has acquired nearly 600 new clients and travel inventory demand has skyrocketed.

In a press release announcing Tourico Holdings’ financial results for its first quarter of 2014, the 20-year-old company reaped a record 79 per cent year-on-year increase in earnings.

Tourico Holdings attributed this top line revenue growth to the sharp increase in demand from hotels – including a 29 per cent surge in hotel bookings and a 25 per cent rise in roomnights.