TTG Asia
Asia/Singapore Monday, 6th April 2026
Page 1235

In Okinawa, Miyako readies to say konnichiwa to the world

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Aerial view of The Shigira, the all-inclusive luxury brand under Nanseirakuen Resort

Some 300km south of Okinawa, a small island known mainly to the Japanese is rising up on the maps of foreign tourists, buoyed by the arrival of its first international airport, international branded hotel and cruise passengers.

Miyako Island, nearly 160km2 in size, is the largest of six islands administered by the city of Miyakojima. This January, neighbouring Irabu Island welcomed what’s believed to be the first international branded hotel in Miyakojima with the opening of Iraph Sui, a Luxury Collection Hotel by Marriott.

And in March, a new international airport opened on Shimoji Island (connected by bridge to Miyako Island), set to receive its first inbound scheduled service when HK Express commences flights there in July.

Aerial view of The Shigira, the all-inclusive luxury brand under Nanseirakuen Resort

Iraph Sui is expecting a more international mix of guests with HK Express and Korean Air chartering flights to the new airport. The domestic to international guest ratio is currently  9:1, according to Yoshiko Sato – director of marketing at Iraph Sui, a Luxury Hotel, Okinawa and Suiran, a Luxury Collection Hotel, Kyoto.

Meanwhile, the biggest tourist accommodation in the Miyako Islands, Nansei Rakuen Resorts, which offers 1,000 keys across seven brands, sees 97 per cent of demand coming from domestic origins.

Now turning its attention to inbound guests, it marked its first-time participation at ILTM Asia Pacific this year.

While only one foreign airline has been scheduled to service the island thus far, Mio Yamamuro, the resort’s executive managing director, believes that awareness is the big missing link in the island’s international ambitions.

“We don’t see many non-Japanese here – at least not yet. The problem is that international travellers don’t know about the destination and our resort. But through our ILTM appointments, we have been showing off the island and our resort and everyone has been amazed. They never thought there’d be such beautiful beach resorts in Japan.”

What many international travellers also don’t know is that “it’s a quick change in Naha” to get to Miyako Island.

Between Naha and Miyako, there are 13 domestic flights a day, which translates to “more or less one flight every hour”, Yamamuro emphasised. “It is really no hassle to get here for those transiting in Naha.”

Apart from Hong Kong, which will soon get scheduled flights, she remarked that South Korea and Taiwan are also promising due to the easy transfers from Naha. There are seven or eight services connecting each country to the Okinawa airport. The flight from nearby Taiwan to Naha takes only an hour, and the connecting flight to Miyako Island just 55 minutes.

Overall, Yamamuro admitted that Miyako is less inbound ready than some other comparable destinations such as Ishigaki, Okinawa.

“We are probably not as international as other beach destinations in Japan. The lack of foreign language signage, not just on our property but also around town, is a challenge. But this is something we have been coping with. As more cruises come in, we’ve been adding more signage in Chinese. We should be ready to cater to guests of different nationalities.” Yamamuro noted.

However, what sets Miyako Island apart from Okinawa beach haunts like Ishigaki is the ease of exploring the small island. “It’s just three hours to drive around the island and up to two hours to get from the airport to tourist resorts. For our guests, it’s 15 minutes to arrive from the domestic airport and 45 minutes from the international airport,” she shared.

The growing cruising market and 2020 Tokyo Olympics are also presenting new opportunities for Miyakojima properties.

Yamamuro said: “We see a lot of non-staying guests who arrive on cruises to dine at our 22 restaurants. We want to convert them into staying guests… There will be a lot of tourists coming to watch the games in Tokyo next year. We see a good opportunity to have them fly down to enjoy a couple of days on the island before heading back home.”

At Iraph Sui, Sato expects there could also be some “indirect business opportunities” materialising from the Tokyo Olympics. With the games affecting the commute in Tokyo,  some companies might allow employees to work remotely, hence raising business opportunities for the hotel.

Jawa Timur Park Group sets regional sights with Traveloka collaboration

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From left: Bunga Wangsa Sedjati's Rio Imam Sendjojo, Jatim Park Group's Ronny_Sendjojo and Traveloka's Christian Suwarna

Indonesian travel platform Traveloka has signed a strategic partnership cooperation with Jawa Timur Park, an Indonesian tourism developer based in Batu, Malang, East Java.

Marking the first collaboration between Traveloka and Jawa Timur Park Group, the collaboration will see Traveloka and Jatim Park Group work together on regional marketing initiatives; online booking facilities for all activities in East Java Park; product development; and bundling of park with Traveloka flights and hotels to offer a complete vacation package.

From left: Bunga Wangsa Sedjati’s Rio Imam Sendjojo, Jatim Park Group’s Ronny_Sendjojo and Traveloka’s Christian Suwarna

Ronny Senjojo, spokesperson for Jatim Park Group, said the partnership will help to promote Indonesia’s attractions to foreign markets, “the first time” it is doing so through “online marketing”.

Christian Suwarna, CEO of Traveloka Experience, said: “Traveloka… is a potential platform for the Jatim Park Group to provide information about the destination for the foreign market. We hope that with the (making) of this information accessible to the South-east Asian market, (it) can further increase the the interest of local and foreign communities to visit this recreational park.

“We hope this collaboration can also contribute positively to Indonesian tourism especially in Batu and Malang.”

Currently, Jawa Timur Park Group has 12 theme parks located in East Java and West Java, complete with four hotels and resorts.

China’s Great Wall limits number of daily visitors

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Great Wall of China at sunset

The Badaling section of the Great Wall in Beijing will limit the number of visitors to 65,000 a day from June 1, according to a report from the Beijing Youth Daily.

Apart from the limit, authorities will also impose a registration system for ticket purchases starting next month, which aims to encourage visitors to book in advance online. Tourists can book tickets seven days in advance through www.badaling.cn.

Great Wall of China at sunset

The Badaling section of the Great Wall – the wall’s most popular section – is located in Yanqing County, 60km north-west of Beijing. Last year, the section received more than 9.9 million visitors, and authorities fear that should crowd numbers not be controlled, the structure may suffer damage.

The Badaling Great Wall has also currently set up a three-tier warning system for visitors. The yellow warning will be issued when the number of visitors reaches 39,000, orange warning for 52,000 and red warning for 65,000.

Aside from the Badaling Great Wall, the Palace Museum and the National Museum of China have imposed daily limits, at 80,000 and 30,000 respectively.

Sunway, Zoo Melaka pool efforts for animal conservation

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Mohd Rafee Bin Ibrahim and Sunway's Calvin Ho (middle two) shake on the partnership

Sunway Theme Parks and Zoo Melaka last week kicked off their MoU signing on animal conversation with the exchange of two animals between the companies.

To mark the beginning of this strategic partnership, one female giraffe from Zoo Melaka will be transferred to Sunway Theme Parks’ establishment – Sunway Lost World Of Tambun – under the breeding loan with the hope that the giraffe will breed more giraffes and increase the number of giraffes in the world. In return, Sunway Theme Parks through its establishment, Sunway Lagoon, will be loaning the White Tiger to Zoo Melaka.

Mohd Rafee Bin Ibrahim and Sunway’s Calvin Ho (middle two) shake on the partnership

This is a start of long-list planned animal transfers that will take place throughout this year until next year. All animal transfers will be done in the spirit of animal conservation, and with the hope of breeding new bloodlines.

The transfer of the giraffe to Sunway Lost World of Tambun is set to take place this month and the journey will be made through the North South Highway. Meanwhile, the arrival of White Tiger to Zoo Melaka is targeted to be after the Hari Raya Aidilfitri break.

Javier Pardo joins Avani as VP operations

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Avani Hotels & Resorts has appointed Javier Pardo as vice president of operations.

In his new role, Pardo will oversee the operational and financial performance for the brand, and will also lead new brand initiatives.

Based in the company’s regional office in Bangkok, Pardo will report directly to Robert Kunkler, COO of Minor Hotels.

Pardo brings almost two decades of hospitality experience across Europe to the table, with his last posting being director of operations and commercial director for the NH Hotel Group.

Village Hotel at Sentosa Opening Privileges

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Brought to you by Far East Hospitality

Village Hotel at Sentosa is now open. 

A refreshing experience beckons at Singapore’s resort destination for vacations, events, and staycations. This new Village Hotel at Sentosa offers a welcome getaway from the city’s bustle.

Village Hotel at Sentosa opens its doors to families, as well as leisure and meeting groups, a unique island experience.

Located at the heart of Sentosa, the new hotels are well connected to the attractions on the island as well as within close proximity to the key locations on Singapore mainland.

  • 2 minutes’ walk from Imbiah Monorail Station
  • 10 minutes from Singapore’s Cable Car Sky Network
  • 15 minutes from Singapore’s Central Business District, major shopping areas and attractions including Gardens by the Bay and Trick Eye Museum

Village Hotels at Sentosa offers the perfect experience for leisure and business groups. The 606-room hotel perfectly captures all Sentosa’s Sun, sand and sea in its modern architecture and the décor in sun-washed hues of nature by the sea. A unique recreation experience also awaits within the hotel. The pool deck located on the 3rd level of the hotel offers 4 themed pool experiences. From the Children’s Play Pool with its water slides and water features to the Adventure Pool, drift away through the Amazonian jungle along the Lazy River Pool to the breath-taking Pamukkale Pool with its picturesque sea view. The hotel also offers on delighting the guests with activities and entertainment for all ages – Aqua Zumba classes, balloon sculpting and sand castle building at Palawan Beach. You are literally transported into a world of endless fun at the hotel.

Not forgetting the thematic gardens, and outdoor spaces for rest, recreation or even intimate events. Mix business with pleasure when you book a space with us. After your event, retreat to our Pamukkale Pool which comes with a view and bar – perfect for drinks and networking.

Holding large-scale celebrations and meetings for up to 360 people are possible too at The Commune within Village Hotel at Sentosa. The Commune is a welcoming space with large windows that overlook the Heritage Courtyard. Its flexible and spacious area makes it ideal for big conferences and events.

Cosy and more intimate events are not forgotten as they can be held at the Revelry Hall in Events Centre which is ideal for celebrations and social events.

Exclusively catering to adults, The Outpost Hotel has 193 guest rooms with contemporary industrial aesthetics and clean crisp lines inspired by black-and-white design. Offering personalised services and amenities, the hotel is built for adults and couples seeking exclusivity. Room amenities include toiletries kit by Australian beauty brand APPELLES Apothecary & Lab, pillow mist kit for turn down service, and customized complimentary mini bars from a selection of wine, liquor, chocolates, and gluten-free snacks. The Outpost Hotel soft opened since 1 April and its full experience will be available from 1 July 2019.

Housed in a designated conserved building, the 40 luxurious guest rooms and suites of The Barracks Hotel are decorated with old-world sophistication and elegance will suit your most prestigious guests. On the ground floor, rooms offer direct access to the private pool and jacuzzi. The Barracks Hotel will open in Q3 of 2019.

At our new hotels in Sentosa, there will always be something for everyone.

Take your guests out of the city and transport them to Sentosa’s new getaway – where you can find meeting venues and event spaces filled with sunshine & sea breeze. Start planning your one-of-a-kind event with us. Email sales.sentosa@fareast.com.sg

Enjoy the authentic Kiwi hospitality with Air New Zealand

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Brought to you by Air New Zealand

airnz-wide

Air New Zealand has been recognised by millions of travellers around the world for their award-winning products and uniquely Kiwi service, bagging the airline numerous awards included coveted wins in TripAdvisor’s Travellers’ Choice Awards.

premeco-3

Most recently, the airline has been awarded by TripAdvisor as the Best Premium Economy Class in the World for the third consecutive year, and also been awarded Best Airline in the South Pacific and Oceania for the third year running.

Breaking revolutionary ground in the air, Air New Zealand had earlier unveiled a radical new seat design – the Economy SkycouchTM. This innovative design allows a row of Economy seats to be turned into a couch after takeoff, so flexible that it can be used as seating, a couch or even a play area – underscoring the airline’s commitment to provide passengers with the ultimate comfort.

Air New Zealand has also been awarded with the Best Personalisation Innovation and Best In-Flight Entertainment Innovation at the Airline Passenger Experience Innovation Awards.

It’s easy to see why so as the the airline gives its customers greater control over their in-flight entertainment experience. Apart from directly ordering their food and drinks from the screen, passengers can also chat with their friends via the SeatChat function, watch the same movie together using Screen Share and enjoy multi-player games together.

Since 2015, Air New Zealand has brought the authentic Kiwi experience to Singapore through its alliance with Singapore Airlines. Through the alliance, the airline operates up to 32 flights between Singapore and New Zealand (Auckland, Christchurch and Wellington) every week.

To meet the rising demand, the non-stop Auckland-Singapore connection has been boosted to double daily. Air New Zealand will also begin operating its own seasonal Christchurch-Singapore flights that is set to take off on December 1, 2019 until February 22, 2020.

Visit airnewzealand.com.sg for more information

Pedalling for change, one tour at a time

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“Tourism has the potential to change (communities),” said Samnang Nuonsinoeun. And tourism is precisely the tool the 17-year-old Cambodian and his fellow Liger Leadership Academy classmates have employed to bring about change within their communities.

Led by Samnang, Sreypich Khon, 17, Sopheak Thy and Marady Heang, both 16, Journeys of Change was launched in September 2017 as part of Liger’s innovative curriculum that aims to create Cambodia’s next generation of leaders, problem-solvers and entrepreneurs.

Seeing education as a key to eradicating poverty in the long term, the academy scours the country’s 203 state primary schools, testing more than 12,000 students to find the top 60 – who are often plucked from poverty – who each receive a full residential scholarship.

When tasked with the challenge of creating a company that can impact communities, the students immediately turned to Cambodia’s growing tourism landscape. The result is Journeys of Change, which offers cultural bike tours of Phnom Penh that are led by students.

Sreypich shared: “It started as an idea to share our experiences with foreigners visiting Cambodia. Tourists usually only go to major attractions, and don’t learn about the life of Cambodians and how we live. We really want to share that experience.”

The team subsequently received training from social enterprise Soksabike – a bike company that has been running tours in the north-western province of Battambang since 2010 – and set about interviewing, recruiting and training a team of guides aged 15 to 17 from their school.

The group also plotted the half-day 22km tour route that stops at 10 locations around the capital and surrounding countryside. Attractions include the Royal Palace, pagodas, markets and a ferry across the Mekong River to rural Arey Ksat.

The team also made sure breaks at small local businesses were included during the tours, ensuring the communities they passed through benefited from their tours, while tourists enjoy an immersive local experience.

Initially, the group hit roadblocks as they struggled to effectively market their business. Sopheak shared: “It was challenging because we didn’t have any customers at all for the first three months. A few months ago we had to shift our entire business model, and now we have had clients for seven weeks in a row.”

The team has also partnered with hotels and businesses to promote their start-up, as well as attended promotional events and made use of social media to drive business.

Now, Journeys of Change is gearing up to launch a second tour that introduces visitors to the capital’s colourful array of markets, and there are plans in the pipeline to start a sustainable shopping tour in the capital.

Samnang said: “We don’t want to use communities as a commodity; we want to empower them. And we want to show visitors the real Cambodia and share our experiences.”

China needs to raise inbound readiness amid tourism trade deficit: Ctrip chairman

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Chongsheng temple, Yunnan, China

While China’s outbound travel continue to boom, Ctrip.com International’s co-founder and executive chairman James Liang urged measures to correct the inbound tourism trade deficit into the country, estimated at around US$200 billion.

Speaking at a keynote session of the recent ITB China 2019 in Shanghai, Liang cited key pain points experienced by foreign visitors in China included no Internet access to social media such as Google and Facebook, stringent visa requirements, limited access to local hotels as well as the absence of centralised overseas promotional resources and strategy.

Chongsheng temple, Yunnan, China

“Based on the 2017 Travel and Tourism Competitiveness Index conducted by World Economic Forum, China was ranked 129 out of 136 countries when measuring the visa-friendly level. It shared the same ranking as Cameroon and Burundi, with others like Congo, Pakistan and Yemen behind.

He suggested options to ease visa restrictions, such as short-term tourist visa or online visa application.

The OTA giant is working with Sanya, Hainan to offer a 30-day visa-free online application with a function to track the progress of individual application.

“Additionally, Ctrip’s online hotel data indicated a high percentage of three-star and above hotels welcome foreigners, but about 77.6 per cent of two-star and below hotels in China only receive mainland Chinese. We hope all hotels can be open to foreign markets.”

Moreover, foreigners are required to queue up at train stations to collect tickets before boarding. “Queues are always long… we suggest rail authority activate a self-service ticket collection by presenting passport.”

While these stumbling blocks have been around for long time, Liang pointed out that mobile payment is a more recent pain point for travellers.

“China is well-developed on mobile payment with most Chinese paying with their smartphones. But foreign visitors can’t do the same because it is very troublesome for them to set up bank account here and link their bank cards to China’s mobile (payment providers). Apart from opening the door to international bank card payments, it also needs regulatory commissions, financial corporations/merchants and Internet service enterprise to work together.”

Some hotels in the country that service an international clientele agree. For example, at Pan Pacific Xiamen, which welcomes a good number of German business travellers, assistant director of sales Anna Zhang expressed that limited payment options pose an inconvenience for first-time visitors.

She said: “Foreign visitors still prefer the traditional way to settle service or product payment in cash or credit card. It sounds safer for them and usually takes longer for them to get familiarised with the modern payment method.”

Meanwhile, Sturla Simone from Asian Trails China said that hotel supply is not the problem in China, and instead pointed to service standards as an area that needs improvement.

“We never had a problem of finding hotel rooms and supply is sufficient. However, service standards are far from satisfactory, for instance, when it comes to cleanliness in hotel rooms and restaurants. Also, there is shortage of quality foreign language guides during peak season.”

X marks non-binary gender booking option on Travelport

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Travelport to offer new booking code for non-binary passengers

Travelport will roll out a new booking code for non-binary gender airline passengers beginning June 1.

The new code offers the option to choose “X”, rather than “M” or “F”, when a passenger is required to provide advance passenger information. For instance, such details need to be provided for customers travelling to or in transit to Algeria, Canada, China, Iran, Jamaica, Japan, Kenya, Mexico, Morocco, Pakistan, South Africa, Spain, Syria, Thailand, the US and the UAE.

Travelport to offer new booking code for non-binary passengers

The option to choose “X” will need to be matched with the passenger’s passport or identity document. Argentina, Australia, Canada, Denmark, Germany, India, Ireland, Malta, New Zealand, Nepal, the Netherlands and Pakistan already offer an option other than “M” or “F” on passports – in most cases “X”. X passports are approved by the ICAO, the UN agency that regulates international air travel.

Travelport has pledged to make the code available to all 480 airlines on its platform who choose to adopt it. Airlines such as American Airlines and Delta have already confirmed they are preparing to bring in the new code option, with others expected to follow.

Commenting on the introduction of the new code, Gordon Wilson, president and CEO of Travelport said: “We hope more airlines will provide this option to ensure their customers are fully respected and welcomed. For us ‘X’ marks a vote for diversity, dignity and respect.”