Expert Opinions

Tapping into travel’s cashless future in Asia

Daniel Marovitz, senior vice president, fintech at Booking.com, explores how digital payments are transforming travel across Asia-Pacific, and how fintech innovation is creating a seamless, inclusive and cashless journey for travellers and merchants

Singapore hotels refresh operations with digital innovation

Dirk Dumortier, director of vertical partnerships, APAC, Alcatel-Lucent Enterprise, explains how digital transformation and unified communications can help hotels overcome manpower challenges, manage costs, and elevate guest satisfaction

Writing Singapore’s next chapter in global tourism

Trip.com Singapore general manager Edmund Ong discusses Singapore’s evolving tourism landscape, highlighting how innovation, sustainability, and strategic events are shaping the city-state’s growth, building talent, and enhancing visitor experiences ahead of its next phase of expansion

When travel platforms anticipate your next trip

Edmund Ong, general manager of Trip.com Singapore, shares how predictive AI helps travel companies meet customer needs and deliver smoother, more personalised journeys

Owning the seams: designing truly connected journeys in travel

Sumesh Patel, president, Asia Pacific, SITA, challenges the travel industry to stop chasing seamlessness and start designing smarter, more connected transitions across the journey