TWENTY per cent of Travelport’s revenue comes from beyond air offerings, a new source of revenue that Travelport wants to further establish by placing more focus and investment in technology.
Cognizant to the needs of agencies struggling with reduced air commissions, Mark Meehan, Travelport’s managing director, Asia-Pacific, said: “We want to help them grow their business in the beyond-air space. They know where the customer is going and what the customer wants, so there are opportunities to increase customer spend by providing hotel, car rental and other add-on services.
“We have the platform to provide best in class content that is very easy to use. The hotel platform includes maps and TripAdvisor reviews so the travel consultant can become an important source of information to the consumer.”
Meehan was speaking to TTG Asia e-Daily on the sidelines of Travelport Live conference held last week in Seoul.
A key part of aiding travel consultants sell products complementary to air tickets is the Travelport’s Rich Content and Branding solution that allows airlines to present and market their content any way they wish, and include visuals and textual branding.
David Watson, general manager at Future.Travel, an OTA in Vietnam, said he was using Travelport’s Rich Content and Branding to further develop new functions on his portal, which will let corporate travellers make their own bookings based on their company profiles. This is scheduled to go live on August 1.
