Sentosa, CapitaLand, and Weixin Pay to enhance digital transformation and the Chinese tourist experience

Sentosa Development Corporation, CapitaLand, and Weixin Pay have signed a memorandum of understanding for their first tripartite collaboration.

The partnership aims to enhance the Chinese tourist experience through exclusive payment perks, seamless bookings, and AI-driven travel planning, while reinforcing Singapore and Sentosa as top destinations. The collaboration will include co-branded marketing initiatives to attract more Chinese tourists, elevate Sentosa’s profile, position CapitaLand malls as the preferred shopping destinations, and solidify Singapore’s status as a leading outbound travel destination for Chinese visitors.

The collaboration aims to offer Chinese tourists personalised services and seamless bookings, boosting the appeal of Singapore and Sentosa

SDC launched the Weixin Mini Program “Sentosa Discovery Guide” to enhance the experience for Chinese travellers. It features AI-powered itinerary planning, real-time attraction guides, dining vouchers, hotel packages, and instant ticket bookings for popular attractions such as the Singapore Cable Car and Minion Land at Universal Studios Singapore.

The Mandarin-enabled interface allows Chinese travellers to easily address pre-arrival inquiries and make bookings, while also bypassing currency exchange hassles by offering same-day tickets for immediate attraction entry.

CapitaLand offers a variety of features for Chinese tourists and residents, including personalised recommendations, interactive content, dedicated support, real-time travel guides, and exclusive perks. Since 2019, CapitaLand has integrated Weixin Pay across 17 malls, attracting about 100,000 users. In partnership with Weixin Pay, CapitaLand has launched a “Pay and Earn Points” initiative, allowing users to earn redeemable points for every purchase, creating a smooth “spend-earn-redeem” process.

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