Headlines of extreme weather conditions have been quite common throughout 2024, with the year ending with news of the heaviest snowfall in Seoul in a century as well as warmer than expected autumn in Japan that delayed the peak of seasonal foliage. Unusual weather also led into 2025, with Singapore getting a particularly wet January.
However, Chuan Sheng Soong, CEO of Klook Protect, the travel insurance arm of OTA Klook, said travel interest – including for outdoor adventures and activities – remains strong in the face of increasingly unpredictable and disruptive weather patterns.
Soong noted that travellers participating in outdoor adventures and activities will be most at risk of disrupted travel plans when bad weather strikes. To help customers better cope with disrupted travel due to weather issues, Klook is working to “close gaps” in travel insurance coverage and is providing its own set of support solutions, including a No-Show Refund that covers failure in participation for any reason.
In this episode of TTG Conversations: Five Questions video news, Soong also discusses changes in travel insurance take-ups as cases of unpredictable weather spike, and what travellers should consider when selecting the right travel insurance plan.
