HotelMinder, a hospitality industry resource offering a free knowledge platform and technology marketplace for global hoteliers, has launched Lobby, the industry’s first network connecting hoteliers with vetted hospitality experts.
Lobby aims to provide actionable, affordable solutions to operational challenges and is free to join for both experts and hoteliers. Services operate on a commission-based model.
Currently in beta, Lobby gives hoteliers access to specialists across functions including revenue management, operations, distribution, tech stack consultation, marketing and automation, and hotel management consulting. Lobby’s global experts bring hundreds of years of combined experience supporting properties of all sizes.
With the launch of OpenAI-integrated Booking.com and Expedia apps, which the OTAs are using to maintain control over the marketplace, it is increasingly important for hoteliers to adopt innovative operational strategies to protect direct bookings and retain market share.
Founded in 2013, HotelMinder initially sought to make advanced operational technology accessible to smaller, independent properties, helping them compete effectively regardless of budget. 12 years later, the company has launched Lobby to provide additional support and resources to hoteliers worldwide.
Benjamin Verot, founder of HotelMinder, shared that up to now, there had been no global network of consultants where hoteliers could source trusted support for their business, and that Lobby had been created to address that gap in the marketplace.
He said: “As more hotels implement sophisticated technology to support their operations, technology is no longer enough to make a property stand out from the crowd online.
“Today, savvy hoteliers are developing out-of-the-box operational strategies – supported by the knowledge and actionable insights of specialised industry experts – to increase their operational efficiency, maximise their bookings, and retain profitability over the long-term.”
