NTUC LearningHub (NTUC LHUB) and the National Association of Travel Agents Singapore (NATAS) have officially launched the Certified Travel Professional (CTP) programme following the signing of a memorandum of understanding (MoU) at the NATAS Travel Fair 2024.
The three-year partnership aims to upskill Singapore’s travel workforce through targeted training, combining NTUC LHUB’s training capabilities with NATAS’ extensive industry network. The CTP programme, the first certification of its kind for the local travel sector, is designed for both new and experienced travel professionals, including career switchers and those interested in areas such as eco-tourism or corporate travel.
The curriculum features a mix of core, general, and specialised modules, with a focus on sales, sustainability, emerging tech, wellness, and service excellence. Learners earn certification upon completing three modules and can choose from tracks in corporate, leisure, or combined travel. Recertification is required 18 months after completion.
All modules will be conducted in person and led by industry professionals. The pilot intake of 10 learners is set to begin in June 27, 2025. NTUC LHUB will manage the programme, while certification will be issued by NATAS.
Editor’s note: The article has been updated to reflect the correct pilot intake date, which will begin on June 27, 2025, instead of the previously stated March 2025.
