Trip.com has partnered with Malaysia Airlines to enhance the travel experience by becoming the first third-party platform to integrate the MHupgrade programme – previously available only on the airline’s website – providing travellers with seamless access to upgrade opportunities.
MHupgrade on Trip.com allows eligible Economy or Business Class ticket holders to request upgrades to the next cabin class, including on the A330neo, offering access to Business Class amenities like priority boarding and exclusive lounges for a more convenient and flexible travel experience.
Demand for premium cabin bookings is growing, with Trip.com seeing triple-digit growth in Business Class and above bookings in 2024, reflecting travellers’ increased willingness to invest in luxury. Malaysia Airlines views this partnership as an opportunity to expand its reach and offer more passengers access to its premium cabin service.
CT Ooi, associate vice president, Trip.com Group, said: “This collaboration aligns with our commitment to enhancing the travel experience by providing more options and greater convenience to our users and is also a testament to the trust that our partners such as Malaysia Airlines have in us to build innovative new products together.”
Dersenish Aresandiran, chief commercial officer of airlines, Malaysia Aviation Group, said: “This strategic partnership will enable us to offer our valued passengers with an elevated travel experience with our signature Malaysian Hospitality while expanding our presence in the global market through a trusted partner in Trip.com.”
