Air India has selected Oscar Travel Services, a wholly-owned subsidiary of Oscar Holidays, to serve as its passenger general sales agent (GSA) in Malaysia.
As part of the partnership, Oscar Travel Services will facilitate reservations and ticketing, support marketing efforts, and provide comprehensive passenger sales support in Malaysia on behalf of Air India, thus strengthening the airline’s presence in the market and supporting its global expansion.
Oscar Travels harnesses the extensive expertise and resources of Oscar Holidays Group. This joint venture brings together their diverse strengths, market knowledge, and industry experience to deliver exceptional services to Air India.
Johnson Francis, director of Oscar Travels, said in a press release: “We are fully committed to utilising Air India’s extensive network, our profound industry knowledge, and our customer-centric approach to showcase Air India’s offerings and enhance its presence in the Malaysian market.
“We are particularly enthusiastic about the recent upsurge in passenger traffic between India and Malaysia across all traveller segments. By leveraging this favourable trend, our goal is to provide passengers with seamless and exceptional travel experiences while nurturing cultural and economic exchanges between the two countries.”
Air India commenced a daily non-stop service between Delhi and Kuala Lumpur on September 15, using its two-class configured Airbus A320neo aircraft.
The new route between Delhi and Kuala Lumpur will further strengthen Air India’s network of destinations in South-east Asia, offering a new flight option to an increasing number of travellers between India and Kuala Lumpur, and opening new connections for Malaysian travellers to access Air India’s global route network.
The new service will also enable convenient one-stop connections for travellers between Malaysia and the UK, multiple points in Europe, and the Middle East via Air India’s hub at Delhi.
Besides daily flights to Kuala Lumpur, Air India flies non-stop between India and five other points in South-east Asia, namely Singapore, Bangkok and Phuket (Thailand), Ho Chi Minh City (Vietnam), and Yangon (Myanmar).
