Grand Hyatt Singapore’s solid HR pillar, where the longest length of service is over 53 years and the average length of service of current associates is 17 years, is the bedrock of its multi-year transformation.
Prior to its progressive reopening on July 10, the hotel created a simulation lunch at local cuisine-focused StraitsKitchen to welcome back and thank 100 retired former staff who have contributed to Grand Hyatt Singapore’s legacy, and critique their experience.
Grand Hyatt Singapore hosted a lunch to welcome back and thank 100 retired former staff
Hotel manager Parveen Kumar, said: “Reopening after nearly two years of temporary closure has been a significant endeavour for all the teams.”
The robust training programme included a mass orientation programme for current and new associates to get all the teams up to speed and ready to deliver “the exceptional service guests have come to trust us with”, he added.
“Our experienced team members have been instrumental in this process, guiding new hires and sharing their wealth of knowledge and expertise. Their dedication and commitment have been invaluable in helping new associates quickly adapt to and embrace the Grand Hyatt Singapore spirit.”
In its commitment to hire, nurture talent and instil the Grand Hyatt Singapore work culture, Kumar said management is keeping team members motivated by focusing on promoting and retaining diverse talent and supporting colleagues in their areas of development.
The fostering of an inclusive and supportive environment that celebrates diversity and encourages collaboration helps build strong relationships among team members, promote a sense of belonging and drive collective success, he commented.
He cited the example of a young sales manager’s thoughtful approach to mapping out the tour route for lunch attendees, taking guests outdoors first to the Butterfly Garden and then indoors to keep everyone cool, as a perfect example of extending care and personalising each interaction.
The reopening showcases the nature-inspired Terrace Wing, the enhanced Fitness Centre and 25-metre lap pool, StraitsKitchen, night spot BRIX, as well as 10|Scotts, which will operate as the Grand Club Lounge until early 2025.
When the Grand Wing reopens in early-2025, the hotel will complete its evolution into a Grand Living Room and Wellness Haven with 699 guestrooms and suites.
Grand Hyatt Singapore’s solid HR pillar, where the longest length of service is over 53 years and the average length of service of current associates is 17 years, is the bedrock of its multi-year transformation.
Prior to its progressive reopening on July 10, the hotel created a simulation lunch at local cuisine-focused StraitsKitchen to welcome back and thank 100 retired former staff who have contributed to Grand Hyatt Singapore’s legacy, and critique their experience.
Hotel manager Parveen Kumar, said: “Reopening after nearly two years of temporary closure has been a significant endeavour for all the teams.”
The robust training programme included a mass orientation programme for current and new associates to get all the teams up to speed and ready to deliver “the exceptional service guests have come to trust us with”, he added.
“Our experienced team members have been instrumental in this process, guiding new hires and sharing their wealth of knowledge and expertise. Their dedication and commitment have been invaluable in helping new associates quickly adapt to and embrace the Grand Hyatt Singapore spirit.”
In its commitment to hire, nurture talent and instil the Grand Hyatt Singapore work culture, Kumar said management is keeping team members motivated by focusing on promoting and retaining diverse talent and supporting colleagues in their areas of development.
The fostering of an inclusive and supportive environment that celebrates diversity and encourages collaboration helps build strong relationships among team members, promote a sense of belonging and drive collective success, he commented.
He cited the example of a young sales manager’s thoughtful approach to mapping out the tour route for lunch attendees, taking guests outdoors first to the Butterfly Garden and then indoors to keep everyone cool, as a perfect example of extending care and personalising each interaction.
The reopening showcases the nature-inspired Terrace Wing, the enhanced Fitness Centre and 25-metre lap pool, StraitsKitchen, night spot BRIX, as well as 10|Scotts, which will operate as the Grand Club Lounge until early 2025.
When the Grand Wing reopens in early-2025, the hotel will complete its evolution into a Grand Living Room and Wellness Haven with 699 guestrooms and suites.