Singapore-based hospitality firm, Ascott has launched its global learning facility, Ascott Global Academy for Excellence (AGAX) as part of its year-long Ascott Unlimited campaign to mark its 40th year of hospitality service.
AGAX is an extension of Ascott Centre for Excellence (ACE), a hospitality training centre in Singapore that provides training courses to the wider industry. It will be established in collaboration with accredited learning partners to train Ascott associates from all over the world.
AGAX will serve as a platform with a comprehensive range of offerings for learning and development, based on a systematised and outcome-based learning track.
From apprenticeship programmes to hospitality and service training courses, all programmes will be designed to equip Ascott associates with the skills and knowledge essential for success in the ever-evolving hospitality landscape. Plans are underway for targeted training resources and support to facilitate associates’ adaptation to technology and embrace technological advancements.
There will also be personal development programmes to equip associates with the technical know-how and best practices for the hospitality industry.
Wong Kar Ling, chief strategy officer and managing director, Southeast Asia for Ascott, said: “As we continue to build on a highly resilient flex-hybrid accommodation model and ride on the upswing of travel recovery, we need a robust and holistic talent management strategy to ensure Ascott maintains an ever-ready pool of talent.
“The Ascott Global Academy for Excellence is a significant milestone in our ongoing efforts to elevate employee engagement, drive operational excellence, and deliver unparalleled guest experiences. By prioritising continuous learning and development, Ascott aims to nurture a workforce that is not only adept at meeting current challenges but also poised to capitalise on future opportunities in the dynamic hospitality industry.”
