Yearly Archives: 2015
Qatar offers in-flight Wi-Fi
QATAR Airways, in partnership with telecommunications provider Ooredoo, is offering 15 minutes of complimentary Wi-Fi on all of Qatar’s A380, A350, B787, A319, and...
SLH kicks off agent loyalty programme
SMALL Luxury Hotels of the World (SLH) has launched a travel agent rewards initiative named Small Luxury Heroes.
Agents can register on SLH’s website to receive...
Aviation industry backs Paris climate deal
THE global aviation community have declared their support following the positive conclusion of the 2015 Paris Climate Conference (COP21), which news outlets worldwide hailed...
Keeping them happy and productive
Travel organisations reveal the strategies they have undertaken this year to retain their best employees and keep them at the top of their game
Simon...
Changing face of the profession
Hatta Teo
Events revenue manager,
Shangri-La Hotel, Singapore
In the eyes of Gen X’ers, you’re from Mars. Tell us how your brain works.
Having grown...
InterContinental Hong Kong names new resident manager
ALICE Mafaity has been appointed resident manager of InterContinental Hong Kong.
She has spent over 15 years in the hotel industry working in her native...
Regent gets new revenue management director
REGENT Hotels & Resorts has appointed Yvonne Sai Choo Lim as corporate director of revenue management.
Based in Taipei, Lim will develop and implement the...
Anantara appoints two new GMs
ANANTARA Hotels, Resorts & Spas has appointed Giles Selves as general manager at Anantara Mai Khao Phuket Resort and Lutz Mueller as general manager...
Hilton Singapore driveway ceiling collapses
Credit: S Nasser
PART of the false ceiling hanging over the driveway of Hilton Singapore hotel fell off and landed atop a black vehicle yesterday...
Personalised service key to customer loyalty
HOTELS that provide services catered to the taste of each individual guest creates greater customer loyalty, and hotels that make use of data and...













