CARLSON Wagonlit Travel (CWT) has begun pilot testing its hotel-booking app function in the US, UK and Ireland, with an international roll-out expected by end-2014.
Users of the company’s CWT To Go app will be able to search for, book and cancel hotel rooms. Search results are displayed on a map and include rates and properties that fall under the travel policy.
CWT’s Traveler Services teams can also retrieve bookings made via the app, providing users with further support if necessary.
David Moran, executive vice president, global marketing and enterprise strategy, CWT, said: “Hotel booking for CWT To Go users is a significant addition to creating a seamless and supportive app. Travellers and travel managers alike have told us mobile booking is important to them, and this is a key step in our mission to become the managed travel app of choice.”
In addition, the new version of CWT To Go is integrated with CWT Portrait, CWT’s traveller profile tool that stores name, credit card, and loyalty programme information, all of which will be viewable on the go.
Another new feature is updated flight alerts containing more specific information.
