AMADEUS has launched its VIP Innovation Series Workshops, with the aim to provide travel agencies with an in-depth look at the trends and new technologies that will shape the industry over the next 18-36 months.
Having recently held its inaugural workshop in Bangkok for more than 20 participants representing Asia-Pacific’s top travel agencies, VIP Innovation Series is the first of many planned for the region over the next 18 months.
Attendees will have an exclusive peek at Amadeus’ new suite of solutions that will be introduced to travel agencies over the coming year, including mobile and social media solutions that will help them increase sales, enhance customer service and improve operational efficiency.
Amadeus Asia-Pacific vice president for customer solutions, Bruno des Fontaines, said that constant innovation is key to staying ahead in a rapidly evolving industry.
“These workshops are a great opportunity to build on mutually beneficial long-term relationships and to better understand how we can help our customers. Our role in Asia-Pacific is to develop new solutions and continue to support our customers’ success. We believe these workshops are just one way to do that,” he added.
