AIRLINE alliance Oneworld has debuted a training academy to teach travel consultants about the key aspects of alliance products.
Oneworld Academy purports to offer a range of e-learning tools and while currently only available in English, will come with more language options in future such as simplified Chinese, German, Japanese and Spanish.
The first module, which can be completed in under 30 minutes, will educate travel consultants about Oneworld’s stable of consumer fare products, with a focus on its Explorer round-the-world fares.
It will also cover the command entries required to book Oneworld’s fares through six of the most widely used GDS systems, and how to build and price a round-the-world itinerary.
The module will be renewed later to include Oneworld’s other special products such as the Global Explorer, Circle Fares and Visit Passes.
Travel consultants who complete the module can download and print out a certificate declaring themselves a “Oneworld Explorer round-the-world specialist”.
The new programme is available at travelagent.oneworld.com.
