TTG Asia
Asia/Singapore Thursday, 22nd January 2026
Page 39

Indonesia Tourism Industry Association voices concern over revised law exclusion

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The Indonesian House of Representatives passed an amendment to Tourism Law No. 10 of 2009 on October 2, which removes the provision recognising the Indonesian Tourism Industry Association (GIPI). This has drawn criticism from the tourism industry that the move undermines collaboration with the government.

Speaking at a press conference in Jakarta on October 12, Hariyadi Sukamdani, chairman of GIPI, said: “We are extremely disappointed that this removal was done without open discussion, despite GIPI having a proven record of actively contributing to national tourism development.”

GIPI says the removal of its legal status limits industry representation and could hinder collaboration on tourism development; photo by Dhini Oktavianti

Hariyadi stressed that GIPI’s former legal status was vital as the official coordination platform for tourism stakeholders. Its removal will make communication between public and private sectors more difficult.

“This industry drives employment and investment, yet it has been excluded from the legal framework,” he said.

GIPI also highlighted inadequate funding for tourism, noting that government revenue from foreign exchange, taxes, and non-tax state revenue had not been proportionally reinvested in industry development.

“The government cannot simply enjoy the income from tourism without helping the industry to develop its markets,” Hariyadi said.

During the amendment process, GIPI proposed creating a Tourism Public Service Agency (BLU) to collect and manage levies from international tourists transparently for promotion and destination development, a model used in several South-east Asian countries.

However, the BLU concept was later taken over by the government, and the levy is now treated as central government revenue rather than supporting industry programmes.

“This has the potential to cause overlap and make it increasingly difficult for business operators to secure budget support,” Hariyadi said.

GIPI said the law revision, intended to strengthen the sector, has caused disappointment among operators and may hinder achieving this year’s target of 14 million international tourists.

“We hope the government does not view the tourism industry merely as a source of tax and foreign exchange, but as a strategic partner in building the national economy,” Hariyadi said.

As the law has been passed, GIPI plans to write to the president. Hestu Cipto Handoyo, a tourism law expert at Atma Jaya University, Yogyakarta, suggested GIPI submit a judicial review instead.

Responding to GIPI, tourism minister Widiyanti Putri Wardhana said the amendment was an Indonesian House of Representatives initiative discussed with the government and industry through public consultations. She noted tourism associations remain involved under Chapter IV, Article 8, paragraph (2), letter j, which addresses the tourism ecosystem.

“Chapter VII, Article 22 stipulates that every tourism business operator has the right to form and become a member of a tourism association. Based on this, tourism associations can still play a role in building and developing Indonesian tourism,” she said.

Widiyanti added that coordination and partnerships can be regulated flexibly through executive regulations or other mechanisms. On the BLU Pariwisata and the foreign tourist levy, she said it is a government agency providing public services without prioritising profit.

The minister said the government continues to support the sector through internship programmes, competency-based certification and training, destination marketing and promotions, and tax waivers for tourism workers.

TTG Asia breaks for the Festival of Lights

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In celebration of Deepavali, TTG Asia will be taking a break on October 20, 2025.

News will resume on October 21, 2025.

Here’s wishing all our Hindu readers a Happy Deepavali!

BWH Hotels is leading the way in growth and green travel in Asia

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The upcoming Aiden Surawong Bangkok debuts the Aiden brand in Thailand

Brought to you by BWH Hotels 

The upcoming Aiden Surawong Bangkok debuts the Aiden brand in Thailand

From new openings across Thailand to the first managed hotel in Japan, BWH Hotels continues to expand its footprint across Asia. 

With more than 4,300 hotels in over 100 countries, BWH Hotels’ 18 distinct brands cater travellers looking for unique and memorable experiences from a relaxing beach escape in Vietnam or an exciting urban retreat in Bangkok. 

The group’s three main hotel companies, WorldHotels, Best Western Hotels & Resorts, and SureStay Hotels, continues its growth with upcoming openings.

The signing of the Azzurr Marina Akita, BW Signature Collection, marks the brand’s debut in the northwest city of Akita. The 144-key waterfront property becomes the second BW Signature Collection hotel in Japan. 

Another of the group’s most recent debuts is the signing of Aiden Surawong Bangkok, introducing the Aiden brand in Thailand for the first time. The avant-garde boutique hotel will have 77 guest rooms with refined stylish design and amenities that reflect the essence of the local community.

Also scheduled to open in Bangkok is Best Western The Matter Tiwanon Hotel, a modern property offering 68 stylishly appointed rooms. Strategically located in the Tiwanon district, it is a 15-minute drive from Don Mueang International Airport and provides convenient access to key destinations.

Anticipated openings in November are two new hotels in Pattaya. Siamese Hotel Pattaya, BW Signature Collection, is a converted hotel and second hotel in the collection. It offers 121 keys, a restaurant, swimming pool, pool bar, fitness club and ballroom. Also expected to open its doors in November is SureStay Plus by Best Western T Pattaya, the group’s second SureStay Plus property in Thailand. The rebranded hotel offers 95 rooms, a restaurant, meeting room, fitness club, swimming pool, and two bars, including a rooftop venue.

WorldHotels Long Beach Resort Phu Quoc is a 465-key beachfront resort in the vibrant Tran Hung Dao Boulevard

In neighbouring Vietnam two hotels are scheduled for a Q42025 opening. WorldHotels Long Beach Resort Phu Quoc is a stunning new addition to the WorldHotels Distinctive collection. The 465-key beachfront resort is located along the island’s west coast in the vibrant heart of Tran Hung Dao Boulevard. Meanwhile, in southern Vietnam is the 91-key Best Western Premier Imperial Da Lat. close to the city’s top attractions, the hotel features a heated pool, spa, kids’ club, dining options, and event spaces for business and leisure.

Best Western Plus ASpaces Riverside Danang will be a new addition to the hotels in the upcoming Vietnamese city

BWH Hotels has also signed the new Best Western Plus ASpaces Riverside Danang, a 136-room hotel located near the scenic Han river. 

The group has also expanded further across Asia with the Wenlan Hotel Northern Hangzhou, part of the prestigious WorldHotels Elite collection and its second in the city. The stylish property in the vibrant Gongshu district offers 295 rooms and suites, 2,500 square meters of event space, and premium dining options.

In Pakistan, the Best Western Premier Hotel Karim Abad Hunza with 50 modern rooms and stunning views of the majestic Hunza valley, is set to open in November.

The group has also signed the Best Western Plus Grand Hotel Multan, further strengthening its footprint in the historic city of Multan in the Punjab province. The 50-key hotel is easily accessible from Multan International Airport and is scheduled to open in Q1 2026.

With properties across the region, BWH Hotels offers seamless accommodation options to suit a variety of budgets and preferences. At the same time, guests can enjoy their stay while minimizing their environmental footprint.

BWH Hotels team at the GSTC certification ceremony

Staying true to its commitment to environmental responsibility, BWH Hotels has implemented sustainable practices and products that reduce waste and water usage, improve operational efficiency, and support local sourcing. Its Best Western Hotels & Resorts and SureStay Hotels in Southeast Asia, Japan, and Pakistan have proudly achieved certification from the Global Sustainable Tourism Council (GSTC).

Rewarding stays 

Beyond that, it is also more rewarding to stay in a BWH Hotel property with the Best Western Rewards and WorldHotels Rewards programmes. 

BWH Hotels’ rewards programmes offers exclusive perks and benefits for guests who stay at its various properties across the region

Now with 64 million members, the loyalty programmes allow guests to earn points with every stay at participating hotels. These points can be redeemed for rewards such as free stays or retail gift cards. By staying at BWH Hotel properties, travellers can also earn airline miles, enjoy room discounts and even transfer points to other members. 

No matter where you are in the world, book your next stay with BWH Hotels.

Tourism careers take flight at Singapore’s first hospitality and tourism conference

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The inaugural Singapore Hospitality & Tourism Conference (SHTC) 2025 is taking place today at Marina Bay Sands, in conjunction with ITB Asia.

In addition to panel discussions, student attendees also have access to a career fair which offers close to 700 immediate opportunities across more than 20 companies in tourism such as Mandai Wildlife Group, Conrad Singapore Orchard, and Singapore Airlines.

The first Singapore Hospitality & Tourism Conference connects students with career opportunities and showcases the sector’s continued growth and resilience; photo by Rachel AJ Lee

These extensive job opportunities reflect the tourism sector’s strength, supported by strong employment trends, where between June 2023 and June 2025, Singapore’s total tourism workforce grew by more than eight per cent from 69,000 to 75,000. The sector is actively hiring, with over 5,000 job postings covering around 6,700 vacancies available in 2Q2025 on Workforce Singapore’s MyCareersFuture portal.

Rachel Loh, executive director of hospitality and tourism talent at the Singapore Tourism Board (STB), told media during a group interview that, beyond traditional roles such as HR executives, new positions have emerged, including a data scientist at Marina Bay Sands and an international ski and snowboard management trainee at EU Holidays.

Additionally, the hospitality sector, which employs over 43 per cent of the tourism sector’s workforce, is set to grow even further, with another 1,500 new hotel rooms expected to open by end-2026.

Loh asserted that “tourism has a bright future”, backing this claim with Institutes of Higher Learning (IHL) statistics that show some 1,500 students now select tourism and hospitality as their top choice – a 66 per cent growth compared to two years ago.

For mid-career individuals, work-study programmes have seen “very encouraging growth”, with participants rising from 70 two years ago to 100 this year (based on Republic Polytechnic figures). This development is supported by accredited courses offered through CET (Continuing Education and Training) centres like the NTUC LearningHub, which has a three-year partnership with STB.

Responding to a query raised by TTG Asia about SHATEC’s closure earlier this year, Loh reassured: “There is sufficient supply to continue this pipeline of training, both for students as well as industry professionals, into the broader tourism sector as well.”

When asked by TTG Asia how assurance could be given to students considering the tourism sector, Rachel Loh said the industry’s swift post-pandemic rebound demonstrates its resilience. She noted that the pandemic highlighted the sector’s adaptability, with traditional tours revamped into gamified, mystery-themed experiences to engage domestic audiences. Rather than coming to a halt, Loh said the downtime was used to reinvent business models and strengthen competitiveness. She added that if a crisis similar to Covid-19 were to occur again, the industry would be “even more prepared” having learned to adapt and emerge “so much stronger”.

This inaugural SHTC 2025 evolved from the annual Tourism Transformation event, building on five editions led by the Tourism Sector Coordinator Team, comprising six IHLs (Institute of Technical Education, Nanyang Polytechnic, Ngee Ann Polytechnic, Republic Polytechnic, Singapore Polytechnic, and Temasek Polytechnic).

Now rebranded and enhanced, this iteration with new partners including STB, Singapore Institute of Technology, and Singapore University of Social Sciences, aims to deliver a more comprehensive programme and job opportunities for students, signalling a strong commitment to build Singapore’s talent pipeline for the hospitality and tourism sector.

Singapore’s Holiday Inn Express sets benchmark as IHG Low Carbon Pioneer

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IHG Hotels & Resorts (IHG) marks a milestone in its sustainability journey as Holiday Inn Express Singapore Clarke Quay becomes the first IHG hotel in Asia to join the company’s Low Carbon Pioneer programme.

The initiative is a global network of energy-efficient properties that operate without on-site fossil fuel combustion and are supported by renewable energy.

From left: RB Capital Group’s Kishin RK and IHG Hotels & Resorts’s Vivek Bhalla; photo by IHG Hotels & Resorts

Since opening in 2014, Holiday Inn Express Singapore Clarke Quay has been recognised for its sustainability-focused design. Features include a fully electric kitchen, hot water heat pumps, high-efficiency water fixtures, solar glazing, advanced lighting controls, and an intelligent building management system that optimises energy usage without affecting guest comfort.

The hotel has received GSTC certification, a global standard for sustainability in travel and tourism. It was awarded the 2025 Singapore Hotel Sustainability Award by the Singapore Hotel Association (SHA) and achieved a Water Efficient Building Certification from PUB.

Singapore’s hospitality industry has introduced initiatives such as the Hotel Sustainability Roadmap, supported by the SHA and Singapore Tourism Board under the Green Plan 2030, targeting 60 per cent of hotels to achieve recognised sustainability certification by 2025 and aiming for net-zero emissions by 2050.

IHG is extending its sustainability efforts across the region. In addition to Holiday Inn Express Singapore Clarke Quay joining the Low Carbon Pioneers programme, the upcoming Hotel Indigo Changi Airport, opening in 2028, aims to achieve “zero-energy” certification under the Green Mark Scheme of the Singapore Building and Construction Authority.

IHG’s Low Carbon Pioneers programme is part of the company’s global effort to reduce carbon emissions across its portfolio. The initiative brings together low-carbon hotels to test and share sustainability measures while providing benefits such as eligibility for green financing, regulatory alignment, and increased preference from guests and corporate clients for sustainable stays.

Kishin RK, founder and CEO of RB Capital Group, said: “It is wonderful to see Holiday Inn Express Singapore Clarke Quay becoming the first IHG hotel in Asia to join IHG’s Low Carbon Pioneer programme. Future-proofing our assets is incredibly important, and adopting carbon reduction practices is a present-day business imperative. Holiday Inn Express Singapore Clarke Quay shows how performance and responsibility can go hand in hand.”

Vivek Bhalla, managing director, South East Asia & Korea, IHG Hotels & Resorts, added: “We’ve worked closely with RB Capital for a long time, and we are aligned in our ambition to tackle climate change and manage the environmental impact of our hotels.

“I’m delighted to see these efforts recognised, with Holiday Inn Express Singapore Clarke Quay joining the Low Carbon Pioneers programme. We are committed to working closely with government and industry partners to accelerate sustainability efforts at scale, and hope this inspires many more hotels in the region to follow suit.”

Vietjet highlights gender equality at Women in Aviation gala

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Vietjet reaffirmed its commitment to gender equality and sustainable development at the 2025 Women in Aviation International-Singapore Chapter (WAI-SG) Gala Dinner, attended by Singapore’s senior minister of state for transport and national development, Sun Xueling, and more than 300 aviation leaders and experts.

Held under the theme Pioneering the Sky’s Future, WAI-SG recognises initiatives that support the next generation of female leaders shaping a more inclusive and sustainable aviation industry in Asia-Pacific.

Vietjet celebrates women’s contribution to aviation at the WAI-SG Gala

Ho Ngoc Yen Phuong, member of the Board of Directors, vice president and chief financial officer of Vietjet, highlighted the airline’s efforts to create equal opportunities for women across aviation, including technical, operational and financial roles.

“We don’t just talk about gender equality – we live it. At Vietjet, we believe that empowering women is essential to achieving long-term, sustainable growth,” she said.

Founded by Nguyen Thi Phuong Thao, South-east Asia’s first self-made female billionaire, Vietjet reports that women make up nearly 40 per cent of its workforce, with 30 per cent in leadership roles, among the highest in the region.

St Regis Maldives serves up Tastemaker Series

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The St Regis Maldives Vommuli Resort has launched The Tastemaker Series, a new line-up of curated experiences starting in 4Q2025.

The programme brings together chefs, mixologists, wellness practitioners, and global tastemakers for a series of dining, wellness, and mixology events.

World-class chefs take centre stage at The Tastemaker Series, bringing culinary artistry to the Maldives

The inaugural series runs from October 20 to December 19, 2025. Highlights include a chef Jolly pop-up featuring contemporary interpretations of Indian cuisine, chef Alexander Herrmann, a two-Michelin-starred German chef, from November 12 to 14, and French pastry chef Gregory Doyen from December 10 to 11.

The resort will also host wine dinners, including the Marco Felluga Wine Dinner on October 24 and 25 with sixth-generation winemaker Ilaria Felluga, and a François Labet Wine Dinner later in the season.

Wellness offerings include Pilates programmes with Tash & Andre from November 3 to 16, holistic therapies with Tricia Tee from December 1 to 18, and personalised fitness sessions with Jono Castano on December 17 and 18.

Evenings at The Whale Bar feature mixology takeovers, with London’s Satan’s Whiskers on December 4 and 5 and Mexico City’s Licorería Limantour on November 17 and 18.

Set on a private island, the resort features 77 villas with ocean or jungle views, personalised St Regis Butler Service, and yachting experiences aboard the resort’s private Azimut Flybridge.

The Tastemaker Series offers guests a journey through culinary creativity, wellness, and mixology in the Maldives.

For more information, visit St Regis Maldives Vommuli Resort.

High-value markets, digital innovation drive tourism growth in Asia-Pacific: study

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Simon-Kucher & Partners’s latest Asia-Pacific Travel Trends Report 2026 has painted a positive outlook for travel and tourism in the region.

Sharing data-backed findings at ITB Asia’s Knowledge Theatre on October 15, Lovrenc Kessler, managing director and partner, noted that while the Middle East has surpassed pre-Covid visitor arrivals by 40 per cent, Asia-Pacific remains behind in volume. Yet, Asia-Pacific leads in value, with traveller spending per trip rising sharply.

Lovrenc Kessler highlights Asia-Pacific’s rise as a high-value travel market, with spending, sustainability, and AI adoption driving future growth; photo by Stephanie Zheng

“Asia-Pacific has become the heavy spender,” he said, highlighting the increase in actual spend per tourist as optimistic signals for the years ahead.

Domestic travel remains the largest segment, but regional travel is expected to nearly double by 2030, particularly within North-east Asia, where cross-border movement is projected to rise from eight per cent to 12 per cent. This reflects stronger connectivity and growing middle-class purchasing power.

Luxury travel continues to dominate growth, followed by mid and upscale tiers, supported by the region’s healthy hotel development pipeline.

At the same time, travellers are prioritising experiences over material goods. This trend is visible across three decades of consumer data, as travellers seek quality time with loved ones and unique, localised adventures.

Asian travellers also show a stronger desire for novelty: only 10 per cent of Chinese respondents said they would revisit the same destination, compared to nearly 50 per cent of Europeans.

A surprising find from the study is a strong leaning towards eco-friendly travel – around 80 per cent of Indian and 75 per cent of Chinese travellers are willing to pay at least 10 per cent more for eco-friendly options. This outpaces Western markets.

The report also determined that digital transformation remains a defining force. More than 70 per cent of Asia-Pacific travellers already use AI tools for itinerary planning and translation. Kessler noted two key fronts of adoption: externally, to enhance personalisation and user experience; and internally, to streamline operations and improve efficiency.

He concluded that agility and ecosystem collaboration will shape the next phase of recovery. As travellers become more discerning, tourism players must dynamically balance pricing, capacity, and channel strategy, optimising between OTAs and direct sales, while embedding sustainability and technology at the core of their growth plans.

Vietnam takes firm steps towards medical tourism development

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Vietnam is eyeing a slice of the estimated US$80 billion global medical tourism pie, after authorities inked a deal to develop a roadmap to position the nation as a healthcare tourism hub by 2030.

At the 19th International Travel Expo Ho Chi Minh City, representatives from the Ministry of Health and Ministry of Culture, Sports and Tourism signed an MoU to develop medical tourism between 2025 and 2030.

HCMC Department of Tourism’s Le Troung Hien Hoa says Vietnam is poised to grow its dental and cosmetic tourism sector, with Ho Chi Minh City leading the way

Minister of tourism, Nguyen Van Hung, said developing medical tourism would diversify Vietnam’s tourism portfolio. Efforts will include developing medical tourism, especially in Ho Chi Minh City (HCMC), as well as wellness tourism concepts that are centred around the country’s natural resources.

He noted that under the MoU, regulations in line with international standards will be developed, as well as high-quality medical facilities.

Le Troung Hien Hoa, deputy director of HCMC Department of Tourism, told TTG Asia that dental and cosmetic tourism in Vietnam are gaining traction, especially in Ho Chi Minh City, among Asian and Australian markets.

“We see a lot of potential to explore in this area, but we need regulations, which we are working on. We want to mainly focus on building Vietnam’s dental and cosmetic surgery offerings,” he said.

Giang Nguyen, sales and marketing manager at Benh Vien Rang Ham Mat Saigon dental hospital, noted a steadily rising number of patients from Japan, Australia and the US.

“They usually combine (treatment) with a one- to two-week holiday,” she said. “There is a lot of potential in Vietnam to grow this sector.”

However, Marie Kaalund Winther, managing director of Lotus Rejser in Denmark, said it may be difficult to lure Europeans.

“I think it would be difficult to gain trust from European markets, plus we have many affordable and reliable dental options much closer to home, such as Turkey and Hungary,” she opined.

Philippine tourism turns to local market amid declining international arrivals

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The Philippines is increasingly turning to its domestic tourism market to sustain growth amid a continued drop in foreign arrivals, particularly from key markets such as South Korea, China, and Taiwan.

Data from the Philippines Department of Tourism (DoT) showed that foreign arrivals between January and September fell by 2.37 per cent to 4.33 million, with all three markets posting double-digit declines.

The surge in domestic tourism is helping sustain the Philippines’ travel industry amid declining foreign arrivals; travellers heading across the islands at Cebu Port, pictured; photo by MDV Edwards

In contrast, domestic tourism remains robust, with Leechiu Property Consultants projecting 58.7 million local trips this year as Filipinos increasingly choose to travel within the country and explore lesser-known destinations.

The strength of domestic travel was reflected in last month’s Philippine Travel Mart, where new destinations from Luzon, Visayas and Mindanao participated, many for the first time, to cater to growing demand, said Philippine Tour Operators Association president Arjun Shroff.

Hotel Sales and Marketing Association president Loleth So added that the association’s month-long September Online Sale (SOS) has generated 122.5 million pesos (US$2.2 million) in revenue over the past five years to 2024.

Started during the pandemic, SOS has become a platform that “has witnessed the survival, revival and growth of tourism, thanks in large measure to domestic travellers”, she said.

Colliers Philippines research director Joey Roi Bondoc observed: “The domestic market will likely help fill the void left by the plummeting South Korean and Chinese tourists so it’s pivotal for hotel operators and other leisure-related businesses to continue innovating to corner the local market’s expansion.”

“Hotel demand will continue to be driven by domestic tourists and business travellers. The latter is partly lifted by sustained demand for MICE facilities. Occupancy was stable in the first half of 2025, supported by demand from domestic tourists and in-person events. By end-2025, we project occupancy to remain below pre-pandemic levels as foreign arrivals continue to lag versus DoT’s forecast,” Bondoc added.