TTG Asia
Asia/Singapore Tuesday, 31st March 2026
Page 337

New hotels: OMO5 Tokyo Gotanda, Cosi Vientiane Nam Phu, and more

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OMO5 Tokyo Gotanda

OMO5 Tokyo Gotanda, Japan
Hoshino Resorts’s latest property is OMO5 Tokyo Gotanda, which sits at the top of the Gotanda JP building. It offers guests easy access to key destinations including Shibuya, Shinjuku, and Tokyo via the JR Yamanote which leaves from Gotanda Station. There are 188 rooms, and facilities include the Sky Garden, where guests can rest and socialise while taking in Tokyo’s skyline from 60m high; and OMO Dog Garden, a pet-friendly space.

Vibe Hotel Melbourne Docklands

Vibe Hotel Melbourne Docklands, Australia
The 273-room Vibe Hotel Melbourne Docklands – previously the Four Points by Sheraton – stands close to Marvel Stadium and boasts harbourside and CBD views. Guests are placed close to Melbourne’s dining, conferencing and events zone. On-site facilities include a heated rooftop lap pool, 24-hour fitness centre, pool, spa and steam room. For corporate groups, the hotel offers seven meeting rooms, two outdoor terraces and a private bar.

Cosi Vientiane Nam Phu

Cosi Vientiane Nam Phu, Laos
The new 95-key Cosi Vientiane Nam Phu boasts eco-friendly rooms, a serene rooftop pool, and a buzzing social hub for round-the-clock action. Guests can enjoy complimentary Wi-Fi and daily F&B credit, and easy access to the city’s dining, entertainment and tourist landmarks like Patuxay – Victory Monument, Pha That Luang Vientiane, and the Vientiane night market.

Travelodge Myeongdong Namsan

Travelodge Myeongdong Namsan, South Korea
Travelodge Myeongdong Namsan, located in the heart of Seoul, features diverse room types, including accessible rooms; modern amenities, from gym to self-service laundromat; and convenient access to attractions such as N Seoul Tower and Myeongdong Shopping Street. The hotel is also surrounded by diverse dining options.

TTG Asia takes Labour Day break

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TTG Asia’s online news bulletin will take a break on May 1, 2024 in observance of Labour Day.

The online news bulletin will resume on May 2, 2024.

The Peninsula Excelsior Singapore, a Wyndham Hotel appoints DOSM

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The Peninsula Excelsior Singapore, a Wyndham Hotel, has named Juliana Yeo as the new director of sales and marketing.

Leading the sales and marketing team, she has also been tasked to rebrand and reposition the four-star Peninsula Excelsior Singapore to an international upscale Wyndham Singapore.

She has over 19 years of experience as a director of sales and marketing, and was part of the team to relaunch and rebrand the renovated Mandarin Oriental Singapore.

Japan spotlights food tourism in rural regions to alleviate overtourism

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Ishikawa tourism industry gets aid for earthquake recovery

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Tourism facilities in earthquake-hit Ishikawa Prefecture are gearing up for more visitors following the success of government subsidies to attract tourists to the region.

Since March 8, the Japan Tourism Agency has offered discounted rates to domestic and international travellers in Ishikawa and neighbouring Toyama, Fukui and Niigata prefectures, whose tourism industries suffered due to the 7.6 magnitude earthquake that struck Ishikawa Prefecture’s Noto Peninsula on January 1.

Attractions like Kenrokuen in Kanazawa, pictured, saw an increase of visitors during the popular cherry blossom period in April

The campaign offers 50 per cent discount per person on accommodation or a travel package, ranging from 20,000 yen (US$129) for accommodation only to 30,000 yen for a three-day-two-night package, as well as 35,000 yen for packages covering at least two of the four prefectures. It ended on April 26 due to Golden Week, a series of national holidays running from April 29 to May 5, but will restart on May 7 and run until July 31.

So far, the campaign has produced mixed results.

In Kanazawa, Kenrokuen, a nationally important garden and one of Ishikawa’s top attractions, welcomed 486,600 people during the cherry blossom period (April 5-14), an 8.6 per cent increase on the same period in 2023, according to the prefectural government’s tourism planning division.

The number of tourists visiting Yamanaka-za Theatre in Kaga, southern Ishikawa Prefecture, since the earthquake, however, is about 20 per cent fewer than over the same period in 2023, according to staff.

Still, tourism businesses are encouraged by progress and some plan to open during Golden Week for the first time since the earthquake. These include Aerial Observatory Sky Bird in Suzu City, and sightseeing boats in Shika, both on the Noto Peninsula.

“While many tourist areas remain significantly affected and still in the initial stages of reconstruction, those with less or no damage are keen to help support the region’s economic recovery,” said a Japanese government representative.

Cebu Pacific rolls out record-low fares with new campaign

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Cebu Pacific (CEB) has made a strategic push to enhance its market presence and appeal to Australian residents eager to discover new and exciting destinations.

Launched to capitalise on the surge in international travel, the airline’s latest campaign, Fly to Happy, Fly to the Philippines with Cebu Pacific, promotes limited-time bargain airfares to encourage bookings, plus a catchy tune promoting the country as a happy destination.

CEB held events for influencers to help promote the campaign in Melbourne

The airline recently ran a promotion till April 30 offering some of its lowest fares ever from A$289 (US$188) on its Melbourne or Sydney routes for travel between May 1 and September 30 this year.

CEB already has a healthy customer base among Filipinos, who ranked number five for the most common overseas country of birth at the last Australian census in 2021, but it is believed there is an untapped market among leisure-seeking Australian travellers.

“(The campaign) is targeted to entice non-Filipino travellers to visit the Philippines and make Cebu Pacific their airline of choice,” said CEB spokesperson Carmina Romero.

“Our internal (research) has indicated that Australia would be a promising market. In 2023 alone, Cebu Pacific carried more than 100,000 inbound passengers from Melbourne and Sydney to Manila. This significant volume of passengers reflects a growing interest in air travel between Australia and the Philippines.

“We see great potential for further growth and development in serving the Australian market and are confident that these travellers can discover a variety of unique attractions and thrilling adventures here in the Philippines,” she told TTG Asia.

Romero continued to say there’s been significant positive feedback to the campaign so far, following events with stakeholders and influencers in Melbourne.

Although the campaign signals a new chapter, remnants of frustration from flight cancellations could temper some customers’ responses.

The airline’s last campaign ended with the cancellation of all Melbourne to Manila flights between October 30, 2022 and March 25, 2023, leaving many frustrated customers scrambling to rebook with other airlines or deal with the company’s help bots to try and claim refunds. The cancellations were blamed on network-related schedule changes.

“I had booked my tickets in March that year for Christmas and was looking forward to being able to fly directly from Melbourne with my young family. So to have my tickets cancelled two months before without any explanation was upsetting, and I eventually got my refund from my bank rather than the airline,” confided an impacted customer, who chose to remain anonymous for this article.

“I do find the current promotion attractive because it’s a really good price – but I would love some assurance that the previous cancellations won’t happen again and that they will improve customer relations because we have high expectations here in Melbourne,” the customer added.

Invited to respond, Romero said CEB has since achieved stronger resiliency in the face of global supply challenges.

“Ahead of the fourth quarter 2023 peak, we had already (arranged) precautionary allocation of spare aircraft on standby to be utilised for disruptions. Taking delivery of new aircraft is also one of the proactive steps we’ve made to boost our operational resiliency,” she said.

“We have also made significant improvements in our customer policies to adapt our services to our customers’ evolving needs,” she added.

This includes extending the validity of CEB’s travel vouchers to 18 months, previously six months. An “elevated digital experience” has also been introduced with a “new and improved” 24/7 virtual assistant that is better connected with CEB’s help centre and its live agents.

CEB’s Fly to Happy, Fly to the Philippines with Cebu Pacific campaign will involve other activities this year to strengthen brand awareness and is run across other markets within the airline’s international network.

City check-in facility now available for Clark International Airport

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Travellers in Clark, the Philippines, can now enjoy the convenience of checking in their luggage in the city before heading to Clark International Airport (CRK) for their flight.

The City Check-In Facility at the SM City Clark mall was a recent move by the Philippine Department of Transportation as part of the government’s efforts to make air travel as safe and comfortable as possible for the flying public.

Travellers can now check in their luggage at SM City Clark mall before going to the airport (Photo: Ulysses Nemeno)

“With the added convenience of checking in prior to reaching the airport, this will truly enhance CRK’s appeal as an airport of choice while showcasing Clark’s vibrant location,” said Noel Manankil, president and CEO, Luzon International Premier Airport Development Corp., which is the manager and operator of CRK.

Commenting that the establishment of the City Check-In Facility is an additional assistance to passengers departing through the CRK, Clark International Airport Corporation president and CEO, Arrey Perez, shared: “The check-in facility inside a popular mall will definitely have a positive impact because, more than just an additional service, it will add to the convenience of CRK passengers.”

Thailand to welcome first Curio Collection by Hilton

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Largest Peppa Pig outdoor theme park to open in Shanghai

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Scandinavian Airlines to join SkyTeam Alliance

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