TTG Asia
Asia/Singapore Tuesday, 7th April 2026
Page 2458

New markets to star at Thailand Tourism Mart Plus

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THAILAND Travel Mart Plus (TTM+), which will take place from June 5 to 7 at IMPACT Muang Thong Thani, will once again focus on the niche tourism markets of health and wellness, wedding and honeymoon, golf and eco-tourism.

Organised by Tourism Authority of Thailand (TAT), the mart will feature 39 niche tourism operators, according to TAT deputy director for international marketing, Juthaporn Rerngronasa.

TTM+ will expand from 380 sellers in 2012 to 395 in 2013, of which 86 are making their debut this year, up from 75 last year.

Meanwhile, a stronger Greater Mekong Subregion presence ­– from 12 sellers in 2012 to 20 in 2013 – indicates “good growth in demand for this region”, Juthaporn opined. One of the new exhibitors this year is Yunnan Provincial Tourism Administration.

The mart will also see more buyers, with 303 participants from across 58 countries, including new source markets of Algeria, Belarus, Laos, Latvia and Slovenia. Similar to last year, the UK and India will have the largest representation, with 30 and 26 buyers respectively. There will also be nine buyers from Latin America and 23 from Central and East Europe.

TAT will introduce a new forum with two keynote sessions, as well as its biannual Friends of Thailand awards presentation ceremony, which recognises and rewards the efforts of tourism industry members in maintaining a positive image of Thailand and ensuring a steady flow of visitor arrivals. The ceremony is scheduled to take place on June 5 and will see awards go to 38 recipients from 24 countries.

In the meantime, the Thailand Tourism Festival (TTF) 2013 will take place between June 5 and 9 at the same venue. Showcasing the tourism potential of Thailand’s five regions, Thai cuisine as well as contemporary Thai and international art and culture, TTF is expected to welcome some 200,000 visitors this year to generate about 300 million baht (US$10 million).

New appointments at soon-to-open Four Seasons Hotel Shenzhen

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DUE for a summer season opening, the Four Seasons Hotel Shenzhen has revealed the team of hoteliers who will manage the property.

Arthur WC Ho will assume the role of general manager, bringing with him 28 years of hospitality experience. During his 11-year career with Four Seasons Hotels and Resorts, Ho has seen a number of hotel openings within the Greater China region and was last hotel manager at the Four Seasons Hotel Macau.

Francois-Regis Simon will serve as hotel manager at Four Seasons Hotel Shenzhen, overseeing all departments under the F&B and rooms division as part of the hotel’s pre-opening team. Simon began his career in hospitality as a corporate management trainee for a global chain, and was last F&B director at the Four Seasons Hotel Hong Kong.

Manila native Cristina Dolendo has been appointed director of marketing and will take charge of the various departments including sales, catering, conference services, PR, revenue management and reservations. She began her career with Four Seasons in 1999 and has worked in Shanghai, Beijing, Kuala Lumpur and Singapore.

GM appointed for Six Senses Qing Cheng Mountain

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ANDRE Erasmus has been nominated general manager of the first Six Senses property in China, Six Senses Qing Cheng Mountain, which is scheduled to open in early 2014.

Erasmus was most recently general manager of Anantara Xishuangbanna Resort and Spa, where he had also been pre-opening manager. He had served as general manager for two other Anantara properties – one in Vietnam and another in Abu Dhabi.

He has also previously worked in Namibia, Jordan, Dar es Salaam, Zanzibar, Tanzania, South Africa and Botswana.

The Travel Corporation makes two appointments

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THE Travel Corporation has picked Robin Yap as non-executive chairman, and Nicholas Lim, president Asia, with effect from June 1.

Yap was last president Asia of The Travel Corporation. As non-executive chairman, he will focus on finance and administration, assist the group president/CEO in expanding the company’s presence in China, while identifying new business opportunities and taking on the role as an ambassador within the group.

He first joined The Travel Corporation as a sales executive for Insight Vacations in 1985 and has since assumed a range of leadership positions within the group. He was promoted from managing director Singapore to president Asia, The Travel Corporation, in 2012.

Lim, as president Asia, will focus on business development for The Travel Corporation’s key brands and report to The Travel Corporation’s president/CEO, Brett Tollman. He continues to hold his previous appointment and responsibilities as regional director Asia of Trafalgar, and still reports to Gavin Tollman, CEO, Trafalgar.

He began his career with Insight Vacations in 2000 in a sales and marketing position, before joining Wotif.com in 2004. Lim returned to The Travel Corporation as director of sales and marketing, Contiki Holidays, in 2005 and was promoted to regional director for Trafalgar in 2011.

Bangkok crowned world’s top destination

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ASIA-Pacific destinations weighed in strongly in this year’s list of top travel destinations, but Bangkok stole the show by beating out defending champion London to become the world’s number one city for travel.

The third annual Global Destination Cities Index by MasterCard Worldwide measured and ranked 132 cities in terms of total international arrivals and cross-border spending in destination cities, giving visitor and passenger growth forecasts for 2013.

According to this year’s study, the top five cities are: Bangkok, London, Paris, Singapore and New York.

Significantly, Asia-Pacific registered strong performance this year. The region is responsible for the largest number of destination cities in the index, with 42 of the 132 cities measured coming from Asia.

Rank-wise, Bangkok is followed by Singapore, Kuala Lumpur, Hong Kong, Seoul, Shanghai and Tokyo. Five cities in the top 10 are also located in the Greater China region.

Tokyo showed strong recovery in 2012, following contractions in tourism performance in the aftermath of the 2011 Tohoku earthquake and tsunami and Fukushima nuclear disasters. It posted seventh in arrivals and third in spending regionally.

Ann Cairns, president of international markets, MasterCard Worldwide, said the index reflected “the rebalance the globe is undergoing” due largely to the rise of emerging markets and electronic payments “which are enabling more people from more places to participate in the global economy than ever before”.

“Bangkok brought with it great momentum from last year. Its ascent to number one is not only a first for Asia, it’s emblematic of the rise of the Global South, which encompasses much of Africa and Asia as well as South America,” said Yuwa Hedrick-Wong, global economic advisor for MasterCard Worldwide and author of the report.

Qantas, Emirates kick off Singapore-Australia sales fares

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QANTAS and Emirates yesterday launched a promotion with return airfares to Australia beginning at S$668 (US$528).

Return economy class fares for the Singapore-Brisbane route begin at S$668, Singapore-Sydney from S$688, Singapore-Melbourne from S$748, inclusive of all taxes and surcharges.

The offer is available only for outbound trips from Singapore, open for booking until June 20. Special fares are good for travel between July 1 and November 14 on Qantas flights, and from July 29 to September 12 and October 28 to November 14 on Emirates.

Qantas passengers travelling in economy can now take advantage of the airline’s new weight-based checked baggage policy, which lets passengers check in 30kg of baggage with no restriction on the number of pieces.

Discount fares can be booked through travel consultants or directly at the Qantas or Emirates websites.

Design Hotels offers 15% commissions

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DESIGN Hotels is offering a 15 per cent commission for travel consultants on best available rates when booking their properties.

Valid for stays between June 1 and August 31, the commission will be paid out for GDS bookings. Bookings can also be made through consortia rate codes.

Benefits for customers such as free breakfast and newspapers, bike hires and discounted spa treatments will also be bundled into the room rates, though offerings vary according to each hotel.

Sutra Technology unveils new online reservation system

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SUTRA Technology has rolled out its new online reservation system on the trade marketplace, which it says will “especially benefit small and medium-sized” travel agencies.

The new system costs more than RM1 million (US$331,290) to develop and will support the day-to-day operations of Sutra’s subsidiary, Sri Sutra Travel, a B2B and B2C travel service provider. Products sold in the system include air tickets, accommodation, tours and transfers worldwide.

Sutra’s group managing director, Sutra Utama, Syed Mohd Razif Al Yahya, said: “It was completed early this year and we are now marketing the online reservation system to the travel industry in Malaysia.

“For an annual subscription fee, travel agency owners will have access to more than 200,000 products in our travel solution system and they can take advantage of our dynamic, competitive rates and earn commissions on online B2B and B2C sales.

“Our system will especially benefit small and medium-sized agencies as they will be able to access the same competitive rates that Sri Sutra Travel enjoys,” he added. “By this year end, we hope to market the reservation system globally.”

The platform also allows multiple payment modes. Customers may also perform cancellations, amendments or send special requests to suppliers via the system.

CAPA lampoons lack of strategy in Indian aviation sector

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THE absence of a structured policy to guide India’s aviation sector has kept investors at bay and hurt the country’s airports and airlines, said CAPA India.

In its scathing CAPA India Avition Outlook 2013/14 report, CAPA India stated that the lack of a transparent, Cabinet-approved national aviation policy has “prevented the corporatisation of the sector and has kept many serious investors away from the market”.

CAPA India thus called on the Indian government to introduce an aviation policy within the next six months. Furthermore, the report also urged the Indian government to develop a framework for the allocation of seats and to clarify criteria for the issuing of new airline licences.

Looking ahead, the CAPA India report predicted that the government’s move last year to allow foreign airlines to own up to 49 per cent of Indian carriers has opened the gate to even more foreign interest.

Etihad Airways is set to take a 24 per cent stake in Jet Airways (TTG Asia e-Daily, December 4, 2012), while AirAsia will hold 49 per cent of AirAsia India (TTG Asia e-Daily, February 21, 2013). CAPA India expects more to follow and forecast that foreign airlines would invest in SpiceJet and GoAir within the next half a year.

However, it warned that India’s current aviation policy and regulatory framework might not be “sufficiently robust to absorb the potential impact of foreign airline transactions, alliances and codeshares”.

CAPA India also said that India needed to recognise that ancillaries were part of the airline business model and that airlines should be allowed to innovate and charge fees where appropriate.

The aviation body stated that India’s airlines could derive some US$500 million more a year simply through ancillary charges. CAPA India noted that there would be “sensitivities around unbundling (services)” but that airlines would have to communicate such changes clearly to passengers.

Jetstar Asia bolsters Singapore-Bangkok frequencies

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JETSTAR Asia is bumping up frequencies on its Singapore-Bangkok route with eight more weekly flights in response to strong demand from travellers on the sector.

“Last year alone we welcomed 30 per cent more people on this route than in 2011, with more than two million passengers,” said Barathan Pasupathi, CEO, Jetstar Asia.

Beginning July 8, Jetstar will fly up to five times daily to Bangkok, adding more than 2,800 seats weekly on the route.

From Singapore, Monday and Wednesday flights depart at 15.20 and land in Bangkok at 16.50. Return flights on the same days leave Bangkok at 17.30 and reach Singapore at 21.05.

Departing Singapore on Tuesdays and Thursdays, flights leave for Bangkok at 08.55 and touch down at 10.40. Singapore-bound flights on the same days take off at 11.40 and land in Singapore at 15.00.