TTG Asia
Asia/Singapore Wednesday, 1st April 2026
Page 2249

Quirky meeting concept takes root at Shangri-La’s Boracay resort

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SHANGRI-LA’S Boracay Resort & Spa has unveiled Sunglasses at Work Meet by Design, a destination meeting concept combining corporate meetings with social event experiences.

It is a set of customised ideas and set ups that transforms the usual boardroom sessions, team bonding activities, special events and other corporate requirements into a fun and memorable affair, explained director of events Melissa Santiago.

Examples of this include holding corporate meetings in a Treehouse Villa rather than in a meeting room, coffee breaks paired with a quick massage, arcade games at the Entertainment Centre, or beach golf, etc. Attendees can take up greener causes through coral reef planting or beach clean-ups.

General manager Amit Oberoi said Sunglasses at Work Meet by Design does not necessarily entail additional cost to corporate clients as the 12.5ha resort already has the activities, facilities and space for bleasure.

The resort is mainly a leisure destination with little MICE business but the new meeting concept would encourage more corporations to come to the island destination, as the experience cannot be replicated in a city setting.

Aris Delos Santos-Ote, director of sales and marketing, said the concept introduces corporate clients to try out a different take on meetings. “More is the new business. Why be traditional when you can mix and mingle,” she explained.

SingEx strengthens team with three new appointments

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SINGEX Holdings has announced three additions to its management team in order to grow event management arm SingEx Exhibitions.

Germaine Lim has been named director in CEO’s office, SingEx Holdings. She is responsible for establishing and driving sales and sponsorship infrastructure for SingEx events.

Adrian Sng has joined SingEx Exhibitions as director (project management) and is tasked with overseeing project teams in industries including commodities, e-commerce logistics and IT. He brings with him more than a decade’s experience in the MICE industry.

Gwen Ng has taken up the post of deputy director (projects management) with SingEx Exhibitions. She was previously with UBM Asia, where she led the project management and marketing communications team.

Daegu dives deep into water industry

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DAEGU has bagged hosting rights for the 7th World Water Forum 2015 as part of efforts to position itself as a centre of the water industry of South Korea and is preparing a host of amenities to welcome visitors.

The World Water Forum is held once every three years by the World Water Council, and the 2015 edition is expected to draw some 35,000 visitors from 200 countries while generating 2,500 jobs and US$242.8 million.

Attendees can expect an enhanced Event Support Package by the Daegu Convention & Visitors Bureau including: an online accommodation booking system in English; a staffed Welcome Desk with sightseeing brochures; and an online tour programme booking system for reservations of pre- and post-show tours.

The 7th World Water Forum is the second one in Asia after it was held in Japan 11 years ago.

A press release from Daegu CVB stated that the city aims to “turn itself into a linchpin of the water industry by capitalising on the event to become the centre of the water industry of South Korea.

“The South Korean government has prioritised sustainable water management and sound water environment building in its national agenda with the goal to become a role model country in all areas of water management.”

Australia seeing more business arrivals from Singapore

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SINGAPORE is sending more business travellers to Australia, according to statistics provided by Tourism Australia’s (TA) office in Singapore.

At the Business Events Australia South East Asia Showcase dinner organised in Singapore earlier this week with Chan Brothers MICE & Travel, TA’s general manager for South/South-east Asia & Gulf Countries, Karyn Kent, told TTGmice e-Weekly that overall business arrivals from the Lion City for 2013 increased two per cent as compared with 2012.

Out of total business arrivals, conference and meeting arrivals rose nine per cent.

Holiday purpose arrivals, which included incentives, FITs and leisure groups, rose significantly by 20 per cent year-on-year for the last 12 months up to March 2014, Kent added.

“Singapore is our fifth largest market in the world, while Malaysia ranks seventh and Indonesia, 12th. We are seeing a lot of potential for incentive business from these three markets,” she said.

Kent added that the strong performance of the Singapore market – incredible for its relative size – is a result of the increased number of flights by LCCs from the city as well as repeat visits.

Singaporeans are also “responding well” to the Australian food and wine campaign launched last July, she said, which now has an added focus through the Restaurant Australia campaign launched early this month (TTGmice e-Weekly, May 9, 2014).

Singapore-based Chan Brothers MICE & Travel’s account manager, Alvin Valencia, said: “About 80 per cent of our outbound MICE business pertain to incentive trips of 50 to 60 pax, mainly from the electronics, engineering and F&B industries.

“For trips to Australia, the Gold Coast and Perth are the most popular, although we have observed an increasing number of enquiries for Melbourne as well. Melbourne’s Phillip Island and Sovereign Hill are interesting incentive options for nature parks and hands-on gold-mining experience respectively.”

Meanwhile, Melbourne continues to draw business events, with the city’s convention venues already well booked out up to 2018, according to Edward Kwek, regional sales director South Asia of Melbourne Convention Bureau.

Medical conferences form the bulk of the major events, Kwek said, citing incentive and pre/post-meeting options like guided coffee tours, the newly relaunched ferris wheel Melbourne Star, sporting events like Formula One and the Melbourne Cup, as well as “the best pizza in the world”, among others.

Site joins IT&CMA and CTW Asia-Pacific’s line-up of supporting associations

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DELEGATES of IT&CMA and CTW Asia-Pacific this year can expect Site as the upcoming show’s supporting association providing customised educational content as well as a pool of industry experts to share insider perspectives.

Site has partnered IT&CM Events, which will leverage on Site’s expertise for educational programmes, publicity, and editorial and delegate support for the show taking place from September 30 to October 2.

Besides developing and delivering customised content for IT&CM Events’ educational forums, the supporting association will also be bringing on board MICE buyers comprising Site members from various disciplines, such as incentive companies, corporate planners, DMCs, convention/tourism authorities, hospitality, and travel suppliers.

Earlier this April, Site speakers were featured at IT&CM China’s tailored Corporate Performance forum in Shanghai, as part of its inaugural involvement as supporting association.

Kevin Hinton, Site’s chief staff officer, said: “Partnering with IT&CMA and CTW Asia-Pacific is a great way for Site to meet the needs of its global Chapter members, as well as its potential members. We are thrilled to have the opportunity to align the Site brand with IT&CMA and CTW Asia-Pacific as the leading association in the region, combining what we do best with what they do best in bringing together buyers and sellers.

“We see this as another step in our relationship with IT&CM Events, whom we have partnered with in the past, and are excited about this new expansion of our relationship.”

Pacific Regency Hotel Group expands Asian footprint

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MALAYSIA and the Asia-Pacific can expect four more Pacific Regency Hotel Group (PRHG) properties by end-2014, following the launch of the group’s first Pacific Express Hotel in June.

“Extending our global brand presence by having a name that will be associated with our hotels and properties is a key step in our focus of generating enhanced revenue,” said PRHG managing director, Don Lim, in a press statement.

The group plans to invest in three properties every three years, including the acquisition of new properties in the region, refurbishment of hotels, and customer relationship management tools, according to its executive director KC Lim.

It is also investing in training to develop future leaders for managerial roles in the industry.

A property is planned for opening in Shenyang, China, this year.

Asia World, TravelQuest unveil new tour to chase 2016 solar eclipse

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ASIA World Indonesia has exclusively teamed up with US-based TravelQuest International, a specialist tour operator in solar eclipse travel, to organise special tours highlighting the solar eclipse in 2016.

A total solar eclipse will take place on March 9, 2016, when the moon will completely cover the sun for about two minutes and 45 seconds.

Renato Domini, managing director of Asia World Indonesia, revealed to TTG e-Daily that the DMC is targeting to attract 400 travellers to visit Indonesia for the stellar phenomenon.

Starting in Bali, the 10D/8N Solar Eclipse programme will feature prominently the island’s cultural and scenic beauty as it coincides with the days leading up to the Balinese New Year, Nyepi (Day of Silence), before taking guests to witness the event in Palu, Central Sulawesi, one of the best eclipse-viewing locations along the entire 2016 track.

“This trip is different from holidays most people take as it brings guests to the right place – Palu – at the right time, on the right day, to actually stand in the Moon’s shadow over the earth,” said Renato. “They will also be part of an amazing community of eclipse-chasing travellers to share this extraordinary travel experience with.”

Complementing the eclipse adventure are five special add-on tours, including the pre-eclipse 4D/3N Borobudur-Prambanan-Yogyakarta, as well as the 4D/3N Komodo Dragon Adventure, 4D/3N Orang Utan & Wildlife Explorer Kalimantan, 6D/5N Komodo Dragon Adventure and 6D/5N Orang Utan Wildlife Explorer Kalimantan which are scheduled after the natural event.

Bigger space for domestic showcase at MATTA fair

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THE Malaysian Association of Tour and Travel Agents (MATTA) will provide a larger space dedicated for domestic tour products at the upcoming MATTA consumer fair, to be held from September 5 to 7 at Putra World Trade Centre.

The reason for assigning a larger space was due to increased demand from members over the last few fairs. According to MATTA president Hamzah Rahmat, the committee had to turn down requests for booths from many members who made last-minute bookings due to the lack of exhibition space.

“It is also in line with MATTA’s objective to grow domestic tourism and support Visit Malaysia Year,” said Hamzah.

Previously, just over 100 exhibitors of domestic tours and products shared Hall 3 with exhibitors of regional tours. He said this time Hall 4 will be dedicated to domestic tours and products, which can accommodate a total of 200 booths.

Hamzah said in the event not all the domestic exhibitors could fit into Hall 4, the spillover would go to Hall 3, which will showcase the regional tours.

MATTA Fair in Kuala Lumpur is held twice yearly, every March and September. In the last fair, there were a total of 1,269 booths spread across five halls.

Tours and activities the ‘final frontier’ in online distribution

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ASIA’S market for peer-to-peer tours and activities is just beginning to heat up as the region’s travellers and industry suppliers warm to the idea of such products going digital.

Clement Wong, founder and CEO of Singapore-headquartered BeMyGuest.com.sg, said: “Tours and activities are just like where the airlines, hotels and car rentals were 10-15 years ago, the aggregation, standardisation and digitalisation.”

Wong elaborated to TTG Asia e-Daily: “Only after the likes of Airbnb where people became comfortable with booking with locals did people begin to look for activities online.

“Tours and activities are the final frontier of travel distribution as everything else – hotels, airlines, car rentals – are already being sold in the space.”

He said the tours and activities space in Asia is two to three years behind Europe, and this segment had been singled out as the hottest trend in Europe and the US at ITB Berlin in March this year.

“It’s a matter of creating awareness that it is possible to have a platform to search for tourism activities. Right now if you’re looking for tours and activities, all you do is search and choose from the results. Very often the websites are very badly done and you are afraid to give them your credit card details. So similarly to the chain hotels and airlines with brand.com, we are basically an OTA for tours and activities.

“So once we have aggregated the product we can do the same model like booking and affiliate white label network to other OTAs or hotels, and so on. Our logic is, you have the eyeballs and we have inventory, let’s make some revenue.”

BeMyGuest works differently from similar tours and activities booking portals in the West by giving their supplier partners its content management technology that allows them to do invoicing, booking management, data analytics to see where the customers are coming from and which products are most looked at.

“Rather than they having their website trying to do SEO, search engine marketing, we’re saying this is free technology for you, list with us and we’ll do the rest of the work. We are peer-to-peer but we magnify marketing efforts through the travel ecosystem.”

The company generates revenue by obtaining inventory at wholesale price from the suppliers in exchange, which is then marked up, or by agreeing on a commission level where a rack rate is decided on.

Wong said the company is expanding its team and is due to open its second office in the Philippines. It ranks first in the region for inventory and traffic. It acquired Indiescapes in January, and recently won regional news broadcaster Channel NewsAsia’s Start-UP Asia Competition (TTG Asia e-Daily, January 15, 2014).

Savvier online strategies urged to win new creed of Chinese FITs

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AS China witnesses a burgeoning number of free independent travellers (FITs), companies are increasingly sharpening their digital marketing strategies to target this lucrative segment.

Speaking yesterday at the EyeforTravel Travel Distribution Summit Asia during a seminar on where companies should be investing their money, Roy Graff, managing director of ChinaContact, shared that China‘s FIT segment is the company’s focus.

“WTO has projected that by 2020, Chinese outbound trips will hit 200 million, but the real figure is likely to be more than 300 million. Competition for group travel is stiff nowadays, and more destinations are becoming more Chinese-friendly, making themselves accessible to independent Chinese travellers,” he explained, citing also the institution of China’s recent tourism law (TTG Asia e-Daily, August 21, 2013) aimed at protecting group travellers as the reason for the FIT focus.

Sam Woollard, director of client services for Dragon Trail Interactive, which focuses on Chinese domestic and outbound markets, said: “Reports and surveys have pointed that about 60 per cent of the Chinese are either already travelling as FITs or indicate their preference to travel independently.

“The Chinese’s spending power is growing, and research shows about 40 per cent of their expenditure is on shopping. Outbound trips are also increasingly heading to the US and Europe,” he added.

And unlike group travellers, Chinese FITs tend to be perceived as wealthy, adventurous and tech-savvy segment, added Graff.

Social media, in particular, has been singled out as an avenue to reach out the vast Chinese FIT market.

Graff recommended: “The social media is a great tool for branding in China. Companies looking to invest there should engage themselves with the local operators and wholesalers, media and businesses. More specific to the local culture is guanxi, or relationships.”

Sharing similar sentiments, Woollard added: “Social media platforms like Weibo and WeChat are big in China and very useful for social media marketing. WeChat, for instance, can be used as a mobile marketing platform as well as a customer service tool.”

WeChat, he added, can help build a community of loyal followers or “influencers” for companies.

Elaborating how the app can be useful to travel agencies, Justin Sun, WeChat’s director of international business operation, said: “Travel agencies can leverage on WeChat’s Official Account system, which operates like Facebook, yet allows 100 per cent of followers to view your posts. Facebook allows just five per cent.”

*The comment by Roy Graff from ChinaContact has been modified after clarification from Graff. The original comment said: “WTO has projected that by 2020, Chinese outbound trips will hit 200 million.”