TTG Asia
Asia/Singapore Tuesday, 10th March 2026
Page 2060

Singapore Marriott Hotel renamed for 20th anniversary

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MARKING its 20th anniversary since it opened in 1995, Singapore Marriott Hotel this month took on a new name in a nod to its history.

The newly christened Singapore Marriott Tang Plaza Hotel comes with a new logo as well.

The luxury hotel is situated at the junction of Scotts Road and Orchard Road and within the same development as the iconic Tangs department store, and is owned by Tang Holdings.

Special discounts and dining offers have been rolled out to commemorate the hotel’s anniversary, including an Ultimate 3-Day, 2-Night Luxury Escapade package deal available from May 4 to July 31.

Call (65) 6831-4555 for more information and bookings.

Tagaytay day resort tempts tourists with agritourism, farm-to-table cuisine

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SPA and F&B day resort Gourmet Farms in Tagaytay has unveiled its new line-up of products targeting leisure travellers, events and agritourism.

Gourmet Farms’ organises pre-scheduled day tours of its organic farm facilities, where it grows lettuce, herbs, indigenous herbal teas, raises organic pork and poultry, and roasts high-value, locally sourced coffee beans including civet coffee.

While Gourmet Farms does not market itself as a B&B, it hosts specialised spiritual and wellness detox retreats for religious-oriented groups of up to 30 pax, who can pre-book a whole day or 3D2N weekend stay at the resort’s 20 casitas with ready access to its chapel and function area with audiovisual equipment and Wi-Fi.

The farm’s product is served on the a la carte and banquet menus of its restaurant, The Dining Room. Capable of accommodating up to 150 pax, the restaurant has two private dining areas, one for six guests and the other for 15.

For banquets, the al fresco garden can hold up to 300 pax.

Gourmet Farms is promoting its farm and restaurant as part of the ongoing Flavours of the Philippines festival in the run-up to the Madrid Fusion Manila gastronomy congress and exhibition.

Chinese Millennials more tech-reliant than other young travellers

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TECHNOLOGY plays a crucial role in the planning and booking of trips for Chinese Millennials, says a recent study on the travel behaviours and attitudes of the Chinese millennial traveller.

According to Wyse Travel Confederation’s report Chinese Millennial Travellers – An insight into the general travel behaviours and attitudes of Chinese millennial travellers, this group of travellers is heavily dependent on online information, with 60 per cent using online sources compared to 37 per cent that use offline sources.

Travel websites (55 per cent) are the information sources trusted most, followed by online blogs and reviews (52 per cent) and social media (41 per cent).

They also use their mobiles the most to book. While 46 per cent of respondents favoured laptops as a means of booking flights, the number of bookings made with a smartphone or tablet in China (24 per cent) is three times higher than for travellers from other parts of the world (seven per cent).

China was the most-mentioned favourite destination (36 per cent) visited, followed by Hong Kong (seven per cent) and Germany (six per cent).

Germany was also their dream destination (nine per cent), followed by China (nine per cent), Japan (seven per cent), Taiwan (six per cent) and Australia (five per cent).

The average length for international travel is more than three weeks long.

Average spend on a trip abroad was over 1,200 euros (US$1,296) compared to just under 500 euros per trip within China. Chinese Millennials are particularly likely to make purchases in cash (29 per cent), but payments are also often made using debit and credit cards (27 per cent and 25 per cent respectively).

In terms of credit cards, Visa was by far the favourite brand, chosen by 66 per cent of respondents, with MasterCard coming in second at 18 per cent.

About 84 per cent of respondents reported enjoying staying in hostels, and safety (33 per cent) and the lack of personal space (29 per cent) were the biggest issues for those who did not.

The Chinese Millennial traveller is more likely to experience visa problems compared to other young travellers, with 28 per cent of respondents experiencing visa barriers as compared to 12.5 per cent of counterparts around the world.

The report was based on an online survey conducted with more than 1,600 Chinese Millennials in June 2014.

Two senior appointments for Holiday Inn Singapore Atrium

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HOLIDAY Inn Singapore Atrium announced today the appointments of Tuncay Bockin as general manager and Roxanne Markovina as director of sales and marketing.

As general manager, Bockin will focus on revenue generation and optimising efficiency in the hotel. Prior to relocating to Singapore, he was the area general manager for North Vietnam and general manager for Crowne Plaza West Hanoi.

In Markovina’s new role, she will be driving the hotel’s sales, marketing and public relations strategies. Most recently, she was the director of sales and marketing at Andaz Liverpool Street London.

St Regis Macao, Cotai Central appoints GM

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SET to open in 3Q2015, St Regis Macao, Cotai Central announced last Friday the appointment of Paul Cunningham as general manager.

In his new role, Cunningham provides key operations support to Josef Dolp, managing director of the hotel.

Prior to this appointment, Cunningham was general manager at St Regis Tianjin. He also served as general manager of The Westin Hefei Baohe Hotel, playing an instrumental role in opening the hotel.

AsiaRooms.com bows out of the online travel market

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SUCCUMBING to the competitive market of online hotel bookings, Singapore-based AsiaRooms.com has folded after seven years of losses, said a local report.

According to Singapore daily Today, AsiaRooms.com’s staff were notified of the closure in late February and by April 2, web visitors were redirected to sister site LateRooms.com.

Both brands are owned by TLRG, which is in turn owned by travel giant TUI Group.

Andrea Tarpey, TLRG’s head of communications, told Today that AsiaRooms.com’s closure was due to a “highly competitive market” and that the site has not performed up to expectations.

However, AsiaRooms.com will honour existing reservations with the same team in place to support customers, said Tarpey in the article.

Malaysia trade up in arms over proposed abolition of service charge

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THE Malaysian government’s proposal to do away with the 10 per cent service charge imposed by hotels and restaurants has met with resistance from major stakeholders, who say that the move will hurt worker wages.

Since the introduction of a GST this month, the government has mooted the idea of only allowing restaurants and hotels that have a collective agreement with their staff to continue charging for service.

A collective agreement is a commercial agreement negotiated collectively between a company and the relevant trade union.

Authorities later suggested the removal of the service charge altogether, which the Malaysian Trades Union Congress (MTUC) and the Malaysia Association of Hotels (MAH) have criticised.

Both organisations say the service charge should remain as is for the benefit of rank-and-file workers.

MAH is urging the Ministry of Tourism and Culture to intervene and hold an inter-governmental meeting to find an amicable solution, while MTUC has threatened nationwide picketing if the service charge is abolished.

Samuel Cheah, president of MAH, told TTG Asia e-Daily today that the fee collected goes back to the staff and, while only seven per cent of the hotel industry is unionised, the Letter of Appointment contract between the employer and employee should also count as a collective agreement.

To find a resolution, the Ministry of Domestic Trade, Cooperative and Consumerism wants to hold a meeting with government agencies, consumer associations, unions and associations from hotels and the F&B industry.

Hospitality consultant, Reginald Pereira, CEO of MIHR Consulting, opined that the service charge should be incorporated into the pricing and workers be paid a fixed salary.

“Workers benefit because they get a higher contribution to the Employees Provident Fund and with a higher fixed salary, it becomes easier for them to apply for loans. Employers benefit because their payroll remains constant despite fluctuations in hotel revenue,” he said.

“When Singapore can implement fixed salaries successfully in the hospitality industry and there are no issues about it, why can’t we do the same here?”

Accor signs management deal for 2 new Maldives hotels

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PRISTINE Islands Investment has appointed Accor to manage its first two Maldives resorts in Gaafu Alifu Atoll, which will be branded Pullman and Mercure.

Pullman Maldives Maamutaa Resort, Mercure Maldives Kooddoo Resort and a new domestic airport will all come under Accor’s management, with development costs chalking up to an estimated cost of US$120 million.

The 68-villa Mercure Kooddoo, scheduled to open in 2016, will be the only Maldivian resort directly accessible by domestic plane without the need for an additional speedboat journey thanks to the upcoming Kooddoo Airport.

Facilities will comprise an all-day restaurant, a sunset bar, spa as well as a range of watersports including a dive centre.

Pullman Maamutaa will be located 10 minutes by speedboat from the new airport on the 195,000m2 Maamutaa Island. When it opens in 2018, it will offer guests 80 over-water villas and 40 beach bungalows, an all-day restaurant, a specialty restaurant, a sunset bar perched in the middle of a lagoon, a spa and fitness centre as well as a dive centre and watersports centre.

Additionally, the planned Kooddoo Airport will reduce travel time to the south of the Maldives.

Pristine is a joint venture company set up by Keong Hong Holdings, Sansui Holding, BRC Asia, L3 Development, and Hotels & Resort Construction last year to own and develop the projects.

At yesterday’s official signing ceremony between Pristine and Accor, Ronald Leo, CEO and executive chairman, Keong Hong Holdings and CEO, Pristine Islands Investment, spoke of the Maldives’ continued potential for tourism.

“In February 2015, there was a record 120,468 tourist arrivals, an increase of 8.8 per cent compared with February 2014, with Asia-Pacific accounting for 44 per cent of visitor arrivals and Europe, 49 per cent,” he said.

Creativity key to success in 2015 for Sheraton Bali Kuta Resort

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SHERATON Bali Kuta Resort is banking on its creativity to ride through a challenging 2015, said its general manager, Dario Orsini, who was in Singapore this week to connect with clients and the media.

The 203-key property, opened in December 2012, closed at 80 per cent occupancy in 2014 and is “doing well with 80 per cent this month”, said Orsini.

“This year will be challenging due to political changes and the government’s decision to clamp down on travel and meeting spend, and also because the Australian dollar has weakened,” he explained. Australia is the hotel’s third biggest market, just behind the domestic market and Greater China.

To counter this and stand out against the competition, the hotel is leveraging its creative side. “We are now clear about the many things we can do for different clients, and we know we can use our creativity to push boundaries and create something fun, unique and attractive,” remarked Orsini.

One creative experience at the resort is the Feast Market Brunch on Sunday which is themed around a marketplace with handicraft and produce sold by local farmers, artisans and vendors. Diners get a 1kg bag of groceries at the end of their meal. There are also special events like the White Magic Sunset Nu-disco sundowner poolside parties and Junior Cooking Classes for children.

“Our young and creative events team has enabled us to pull off some unique meetings. Last June we had a beach-themed function for a client, using tattooed boys in beach shorts and girls in bikinis to hand out cocktails and canapés. We’ve done internal dine-around events, starting with drinks on the terrace and then guests get to make their own dessert before sitting down for dinner in the kitchen,” he shared.

Besides the hotel’s 1,600m2 of function rooms, meeting clients can also hold events in the Presidential Suite and The Lounge.

Travel & tourism’s ‘one voice’ gets louder

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THE Global Travel Association Coalition (GTAC), which has emerged as the industry’s champion on matters that impede its growth, promises to power the industry into the next decade with a fresh agenda.

The coalition was formed three years ago with the aim of giving travel and tourism ‘one voice’, enabling the industry to convincingly press its case with clear, consistent arguments based on similar data.

GTAC today comprises founding members WTTC, UNWTO and IATA, along with PATA, the World Economic Forum, Cruise Lines International Association, Airports Council International and ICAO.

On the agenda are four broad areas: travel facilitation, infrastructure development, environmental sustainability and human capital.

Among the advocacy and action to be done are: press for transparent visa processes, visa waiver programmes, regional visa agreements, trusted traveller programmes and seamless travel procedures at borders; lobby for air, rail, sea and road connectivity through properly designed regulatory frameworks; foster inter-agency coordination to protect the environment and increase benefits for host communities; position travel and tourism as a viable career option.

GTAC’s lobby on visa facilitation has contributed to a decrease in the percentage of the world’s population requiring a traditional visa prior to arrival, from 77 per cent in 2008 to 62 per cent last year, said WTTC president & CEO David Scowsill.

UNWTO secretary-general, Taleb Rifai, said the coalition is an alignment of both the public and private sector (i.e. not a ‘me against you’) towards the common goal of harnessing travel & tourism’s power to create jobs and contribute to GDP.

“It is a natural progression that we continue to work together, speak in one voice and launch this agenda for the growth and development of the industry,” he said.