TTG Asia
Asia/Singapore Saturday, 17th January 2026
Page 1998

IHG to launch Holiday Inn hotel in Cairns

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CLINCHING its 11th Holiday Inn hotel in Australia is InterContinental Hotels Group (IHG), which will open the property later this year.

The hotel company signed a management agreement with Taisei Kanko Australia for the Holiday Inn Cairns Harbourside.

Currently the Mercure Cairns Harbourside, the 173-key property will undergo renovation before reopening as a Holiday Inn.

The property is located at the northern end of The Esplanade in Cairns, close to Cairns Airport, and a 10-minute walk from the city’s CBD.

Families will continue to benefit from the Holiday Inn brand’s Kids Eat & Stay Free programme, offering children all-inclusive meals during their stay. Guests can also make use of the hotel’s pool and spa, or unwind with signature cocktails from IHG’s BAR150 programme, launched to mark 150 years of mixology.

Karin Sheppard, COO, Australasia, Japan and Korea & Asia, Middle East and Africa franchising, IHG, said in a statement: “It is an exciting time for IHG as we work with our partners to grow our brands in new markets – our upcoming Crowne Plaza in Tasmania and InterContinental in Perth are great examples of that.

“Domestic travel continues to pick up and as the gateway to one of the world’s top tourist attractions, Cairns is a key city for us in Australia.”

Melia plants flag in Shanghai

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SPAIN’S Meliá Hotels International will next year take on its eighth hotel in China and first in Shanghai, located in the city’s Hongqiao district.

Meliá Shanghai will be part of a new urban complex called Lido Way, developed by the Shanghai Golden United Construction & Development, which will also include shopping and entertainment centres and up-market housing.

As well as offering convenient connections with the Hongqiao airport and train station, the hotel will be close to the new national convention and exhibition centre.

The 190-room hotel will offer two restaurants, meetings rooms and an executive lounge.

“Hongqiao is expected to become the new centre for West Shanghai and the main business nucleus for the Yangtze delta region,” said a Meliá spokesperson. “With this first hotel in Shanghai, the objective is to keep pushing (our) presence in China and the rest of the Asia-Pacific region.”

Meliá opened an office in Shanghai in 2011, aiming to promote brand awareness while the company expanded in China, and build up links with Chinese groups.

Der Touristik buys Kuoni

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*UPDATED on June 23, 2015 with comments from Thomas Stirnimann, CEO of Hotelplan

AS SPECULATED, Der Touristik, the travel division of Rewe Group, is acquiring all the tour operators, specialists and travel agencies run by Kuoni Group’s units in Switzerland, the UK, Scandinavia/Finland and Benelux.

The Kuoni Group announced this today in a statement highlighting that the Kuoni, Apollo and specialist brands will remain in the market. Employees – some 2,350 – and offices are being taken over and business activities continue as usual.

The two parties have agreed not to disclose the purchase price or contract details. The acquisition is subject to the approval by the relevant competition authorities in the EU and Switzerland. The transaction is expected to complete in the 3Q2015.

In 2014, the European tour operating activities that have been acquired generated turnover of around two billion Swiss francs (US$2.2 billion).

“With this acquisition Der Touristik is positioning itself as a leading pan-European travel company. Der Touristik sees the acquisition as an ideal addition to its sales operation, giving it new competitive advantages in the beach holiday business as well as in international purchasing of flight, hotel and other customer services,” said the Kuoni statement.

Tour operating activities will continue to trade under their existing brands. Rewe Group is acquiring the right to use the Kuoni brand in Switzerland and the UK, while Kuoni Group remains the owner of the Kuoni brand. Rewe Group is taking full ownership of the Apollo brand in Scandinavia/Finland and of all the specialist brands.

Kuoni intends to complete its search for a buyer for the remaining tour operating activities in India and Hong Kong/China during the course of 2015.

Rewe and Hotelplan Switzerland were two concrete buyers Kuoni Group had for its European businesses. The sale conclusion was faster than expected (see View From the Top with Kuoni Group CEO, Peter Meier, TTG Asia, May 15, 2015).

Contacted by TTG Asia e-Daily, Thomas Stirnimann, CEO of Hotelplan, said: “Well, we regret, that Kuoni has been sold to a foreign company, but we were only interested to take over Kuoni Switzerland and obviously the package deal was more appealing.”

He did not foresee a bigger competition with a Kuoni Switzerland under Rewe. “All German operators are already present including Rewe and, I might add, that we are all competitive and will be,” he said.

Free Wi-Fi on board all Silversea vessels next year

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ALL passengers on Silversea cruises will be able to stay in touch with their friends and family even when on board a ship next year, when the cruise operator launches free Wi-Fi services.

Silversea said today in a press release that all guests can enjoy at least one hour of free Wi-Fi a day in suites and public spaces, with unlimited free Wi-Fi available for suite guests on its ocean ships and those on certain expedition ships.

Specifically, guests in the following lodgings will be able to connect to the Internet any time: Silver Explorer (Owner’s, Grand, Silver, Medallion, and Expedition suites); Silver Galapagos (Silver, Deluxe Veranda, and Veranda suites); and Silver Discoverer (Medallion, Veranda, and Vista suites).

“For over 20 years, Silversea has set the course in defining the all-inclusive, ultra-luxury cruise experience. By offering free Wi-Fi to all guests regardless of the suite reserved, Silversea is once again setting the standard for all-inclusive luxury,” said Steve Odell, president of Silversea for Europe, Middle East, Africa and Asia-Pacific.

“Because we know how important it is for travellers to stay informed and connected, we’re delighted to enhance the all-inclusive Silversea experience with this new benefit.”

Passengers can also use the computers in the Internet cafes on all ocean ships and Silver Explorer.

FATA calls for visa waiver for nationals of ASEAN+3

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ASEAN governments should remove travel restrictions on their own citizens and other ASEAN members, said president of the Federation of ASEAN Travel Associations (FATA), Aung Myat Khaw.

“At the very least, ASEAN nationals should be allowed to enter any member country without visas for a minimum stay of 14 days,” he said, calling this “crucial” in the realisation of the ASEAN Economic Community by end this year.

Also the president of the Union Myanmar Travel Association, Aung Myat Khaw was speaking at the FATA meeting in Kuala Lumpur where members discussed the slowdown of tourists from western markets as well as the importance of growth in regional travel, especially from China, Japan and South Korea.

He said: “It is imperative that all ASEAN countries drop visa requirements for visitors from these three East Asian countries before more of their nationals travel to other parts of the world and bypass ASEAN destinations altogether.”

Aung Myat Khaw emphasised that ASEAN governments should realise that tourist arrivals are not a given growth but requires continuous promotion. “However, such efforts would be ineffective if little effort was made to facilitate entry of visitors, especially in removing visa requirements. It is a bother to spend time and money applying for a visa and many high-spending tourists often travel at short notice, and would rather visit countries that do not require visas.”

Moreover, tourism brings an influx of businesses and investments into the country, said Hamzah Rahmat, FATA secretary general and president of MATTA.

“A government that insists on imposing visas does not want to see the potential tourism can bring for the economy,” he said.

Revamped Aussie Specialist Program to roll out from August

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TOURISM Australia’s Aussie Specialist Program will receive an overhaul in the coming months following an extensive review of the global online training programme.

Now in its 26th year with more than 18,000 Aussie Specialists globally, a new digital platform including a website featuring interactive training modules and itinerary suggestions, will be implemented and rolled out over the next six months, beginning in August.

In addition, in conjunction with Australia’s eight state and territory partners, a team of Aussie Specialist trainers will be recruited to work with the travel trade in each key market.

Announcing the details of the revamped programme at an Australian Tourism Exchange media conference, managing director of Tourism Australia John O’Sullivan said that it is important to talk to and partner with the many travel wholesalers and retailers around the world besides executing marketing campaigns.

“The trade is such a vital part of the whole conversion journey in taking a brand such as Australia and converting it into visitation,” he said. “International marketing for destinations is one of the most competitive industries on earth. For example, we compete in China with 190 destinations that are offering their destinations and their products to the Chinese consumer.

“Through these changes, we are better equipping travel sellers with the knowledge and the skills to promote and sell Australia more effectively. What it means for a travel consultant is that it will be one person coming to see them about Australia,” explained O’Sullivan.

He concluded by saying that in China, the programme will continue to be supported by Tourism Australia’s distribution partner network of 31 travel agencies.

Aussies applaud 10-year visas for Chinese visitors

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THE Australian tourism industry has welcomed the federal government’s decision to pilot 10-year, multiple-entry visas for Chinese nationals as part of a landmark free trade agreement between China and Australia signed last week.

Speaking at a media conference at the Australian Tourism Exchange in Melbourne today, Tourism Australia’s managing director John O’Sullivan said the announcement was “overwhelming positive”, particularly as 10-year visas for Chinese residents had become the “new norm” in other countries.

“We’ve seen in other markets, the US for example, there was a 41 per cent increase in applications for visas, so I think it is a positive story,” he said. “These visas give opportunities for repeat visitation, increased dispersal across Australia and hopefully increased visitor numbers and spend.”

In 2014, there were close to 840,000 Chinese visitors to Australia who were the nation’s biggest international spenders, contributing more than A$5.7 billion (US$4.4 billion) to the economy.

Chief executive of Tourism Victoria, Leigh Harry, echoed O’Sullivan’s sentiments and said: “Two things we’re very focused on is building on the education links between China and Australia, which then builds into the visiting friends and relatives market, so these changes are critical.”

Director of communications at AccorHotels Pacific, Ginni Post, said the hotel group was “extremely happy” with the decision.

“It’s definitely a step in the right direction and a win for tourism and a win for hotels,” she said. “China is high on our radar. We’re doing a lot with China Ready and Accredited to train our employees on etiquette, cultural sensitivities and high service expectations of Chinese guests.”

Philippines chases families with expanded Kids Go Free packages

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STARTING off as a vacation package for Middle Eastern travellers over the Eid holidays, the Department of Tourism’s (DoT) family packages are now expanding in scope to include more markets, travel trade participation and customised dates and itineraries.

In its current form, the Kids Go Free packages bundle accommodation, transfers, and basic tours with two children travelling free of charge.

Stalin Samson, DoT’s desk officer for the Middle East, told TTG Asia e-Daily the packages will be extended “immediately” to Thailand, Indonesia, Vietnam and India and later European countries including Russia, France and Spain.

The trade is continuing to show support, with Philippine Airlines and Cebu Pacific Air amenable to offering special fares, said Samson.

He added that over 10 local travel agencies have signed up to offer the family packages and the number is set to grow as the DoT continues to receive enquiries, while talks with travel consultants and India and Russia have also yielded expressions of interest.

Travel consultants that TTG Asia e-Daily spoke to are reporting good demand for the packages.

Angel Ramos Bognot, president and managing director, Afro Asian Travel and Tours, began selling it in 2013 and said two families from the Middle East have just confirmed joining the programme in July.

To make travel to the Philippines a more hassle-free experience, Bognot suggested fast-tracking immigration procedures at the airport for the convenience of longhaul travellers.

Anne Elizabeth Angeles, sales manager for inbound at Marsman Drysdale Travel, said there is potential in the family and Muslim travel market for the Philippines, and she will continue to court these markets by email promotions, participation in tradeshows and liaising with her counterparts abroad.

Jean-Marc Poli named Parkroyal Yangon’s new general manage

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PARKROYAL Yangon has appointed Jean-Marc Poli as its new general manager.

In his new role, Poli will be responsible for the operations and the all-round performance of the hotel as well as oversee the 90-room Parkroyal Nay Pyi Taw, which opened April last year.

Holding both French and Italian citizenship, Poli brings to Pan Pacific Hotels Group 28 years of industry experience across Europe and Asia, with a strong emphasis on F&B operations.

He was most recently general manager of Kempinski Hotel Bahia in Costa de Sol, southern Spain.

Parkroyal Yangon is in the midst of an 18-month long refurbishment that is scheduled to complete next month. When finished, it will present refreshed elegant public spaces, light-filled guestrooms, flexible event facilities as well as F&B outlets including an all-day dining restaurant, new Si Chuan Dou Hua Chinese restaurant, Shiki-Tei Japanese restaurant and trendy dance venue Club 5.

Quebec Airport, SITA unveil first airport workforce use of Apple Watch

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INFORMATION technology company SITA and Québec City Jean Lesage International Airport have teamed up to introduce the worlds first use of the Apple Watch for an airport workforce.

The airport will use the watch to connect to its existing SITA Airport Management solution to push regular operational alerts to duty managers and ensure operations run smoothly.

Marc-André Bédard, vice president, information technology, Aéroport de Québec, explained: “For example, they may get an alert to say that two planes are arriving simultaneously and have been assigned to the same gate or that there is a delay at a certain gate.

“Previously, they would have checked their tablets regularly for updates. With the watch, a vibration alerts them to an update so they receive vital information just by glancing at their wrist. They can then take immediate action.”

SITA built the application for the airport and conducted all systems integration work to link the Apple Watch to its airport management solution.

From airlines to hotels, travel companies were rolling out their own Apple Watch apps even before the launch of the wearable device.

Emirates has an app that delivers flight information to passengers, while Starwood Hotels and Resorts’ app displays hotel reservation details and lets guests check in using the app.