TTG Asia
Asia/Singapore Wednesday, 14th January 2026
Page 1963

Celebrity Cruises steers new Japan-South Korea route

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CELEBRITY Cruises is launching a new route from Japan aboard its 91,000-ton Celebrity Millennium from October 17, departing from Kobe with ports of call in Busan as well as in the Japanese cities of Kochi and Akita.

“Many of the bookings and inquiries that we have taken so far are from Japanese customers. We are also keen to sell to the international market,” said Yukihiko Hashimoto, a spokesman for the marketing division of Miki Tourist, which is acting as Celebrity Cruise’s sole Japanese agent.

The company aims to attract travellers from Hong Kong, Taiwan, South Korea and, to a lesser extent, China, Hashimoto told TTG Asia e-Daily.

The 12-decked Celebrity Millennium has accommodation for 2,158 passengers, with amenities including 11 restaurants, a gym, a 1,300-seat theatre and a relaxation spa. The vessel’s Celebrity iLounge is also the first authorised retailer of Apple products at sea.

Shore excursions feature visits to the castle city of Kochi and Akita in autumn, views of Mount Fuji from the city of Shimizu, and time for eating and shopping in Busan.

Prices for the eight-night journey range from Y159,800 (US$1,280) per person for a double cabin to Y299,800 for the premium Aqua Class stateroom. Passengers have a choice of disembarking at Kobe or Yokohama.

Seeing Paris in a new light

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longhaul_1From the vast markets of China and India to emerging sources like Vietnam and the Philippines, Asia is firmly planted on both Paris and Israel’s tourist radars. Paige Lee Pei Qi and Rohit Kaul report 

With an eye on grooming the small but high-potential market of South-east Asia, Paris is now casting its sights beyond traditional markets in the region on the Philippines and Vietnam.

The Paris Convention & Visitors Bureau (CVB) held its third annual sales mission in Malaysia, Thailand and Indonesia in March this year, with a new stop included in the Philippines for the first time. From next year, Vietnam will be added into the sales mission route as well.

Patricia Barthelemy, marketing manager of Paris CVB, said: “These two new markets (the Philippines and Vietnam) have tremendous untapped potential and it is important to promote ourselves to them because there are definitely rising numbers of travellers (from) there.”

According to Barthelemy, Paris welcomed 30 million visitors in 2014, up from 29 million in 2013, and business and MICE travellers made up 40 per cent of the destination’s arrivals.

She added that there were approximately 600,000 visitors from South-east Asia last year, a three-fold increase from 200,000 in 2013, credits to the CVB’s increased efforts to raise awareness about the destination over the past three years.

While there are currently about 30,000 visitors from the Philippines and Vietnam each year, Barthelemy said the CVB is targeting to pump this number up to 100,000 each in five to eight years time.

Apart from increasing arrivals, Barthelemy said the CVB aims to attract visitors with new and revitalised products.
“What we need to do now is to get in touch with our South-east Asian key counterparts and get them acquainted with the destination so they will know what to promote,” she said.

Lido de Paris, for example, launched a new cabaret show in April, and the Baroque-style Chateau de Vaux-le-Vicomte will recreate France in the 17th century with candlelit dinners and themed events.

Apart from such sales mission trips, the CVB has also organised fam trips for this market.

“Paris is popular because the name of the city itself stands out… there is this sense of romanticism and culture that attracts people to the city,” she said.

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Christophe Floch, director of Paris-based DMC KTS France, said: “We know how important it is especially for the Asians to leave their guests impressed, so we need to do more marketing because there is never a shortage of something to impress them in Paris.”

With a growing number of client requests coming from Malaysia, Thailand, Singapore and Indonesia, Floch said: “It is clear that there is greater spending power in these countries because we see a rise in demand of about 10 per cent from them, (along) with new expectations too.

“For instance they will not go for anything less than a four-star hotel and it has to be centrally located,” he added.

Vice president of Indonesia-based AntaVaya Leisure, Alex Djunisap, suggested that a visa-on-arrival policy will boost interest in the city. While the number of tour groups heading to Paris has increased by at least 10 per cent for his firm over the past two years, he is optimistic that it can grow further with the elimination of visas.

He said: “Paperwork is always one of the most tiring procedures, especially for big groups. If we can have visas on arrival, I am very sure the numbers into Paris will increase enormously.”

Stella Loh, manager of MICE, Golden Tourworld Travel in Malaysia, said: “Malaysians are a very well-travelled bunch and Europe will always be one of their top priorities. Right now, we are looking to explore deeper into France, like unusual places to host them in the mountainous regions beyond the usual sights, because everyone knows about the typical Paris.”

Holy Land calls to Asians

longhaul_2The Israel Ministry of Tourism is keen to attract outbound tourists from Asian markets, with India and China at the centre of this strategy. Current source markets for Israel include the US, Germany and Russia.

“India and China are the two main Asian markets Israel’s Ministry of Tourism focuses on. There are also marketing activities in South Korea, Singapore, Taiwan and Japan. From 2016, there will be more focus on Japan as well,” said Amir Halevi, director general, Israel Ministry of Tourism. Israel recorded about 13,000 Japanese tourists in 2014.

“We are focusing on a number of initiatives in each Asian destination through joint marketing agreements, holding seminars for leading local (consultants), hosting journalists and opinion leaders, and participating in travel exhibitions to increase tourist arrivals,” he added.

Currently, the Israel Ministry of Tourism focuses on leisure, FIT and group travel in the Asian markets, with plans to expand to MICE and corporate travel in the future, Halevi revealed.

Through our trade and consumer marketing initiatives, we want to showcase our diverse products from the green north of Israel to the desert in the south; wineries and unique resorts near the Dead Sea; and Tel Aviv, the capital of culture and night life,” said Hassan Madah, director – India, Israel Ministry of Tourism.

A major potential market, India sent about 36,000 visitors to Israel in 2014. Israel is expecting 50,000 Indian arrivals this year and 100,000 arrivals by 2017. The Israeli Ministry of Tourism has launched an online training programme to educate Indian travel consultants about Israel.

The NTO is now looking to ease visa process for Indian travellers. “At the moment, visas to Chinese citizens are given within five working days. The same is planned to be implemented for Indians,” added Halevi. At present, it takes about 10 days for an Indian tourist to obtain a visa.

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For the Chinese market, the NTO is encouraging more hotels in Israel to offer Chinese cuisine, one of the challenges restricting the growth of that market. It is also looking to offer tourist information in Mandarin besides training more guides in the language. The NTO is also pressing for more direct connectivity between the two countries. In 2014, Israel received 33,021 Chinese tourists, up 29 per cent from the previous year.

“Chinese tourists are mainly from the business segment though there are some leisure tourists. We are seeing an increase in demand from the Chinese incentive group as well,” said Ronit Ezra, incoming sales manager, Mamilla Hotel.

“We are utilising online marketing besides participating in trade shows and organising seminars and fam trips for travel consultants to create awareness about our tourism products in China. We are also looking to increase our marketing budget for the Chinese market, which at present is about US$600,000 and we expect it to grow to US$2-3 million in three to four years,” said Oren Drori, deputy director general and head of marketing administration, Israel Ministry of Tourism.

The tourism ministry has tied up with Thomas Cook and Cox & Kings for a joint advertisement campaign that is currently running on travel channels like National Geographic and Discovery. It also has launched a coffee table book, in association with Thomas Cook, highlighting MICE facilities in Israel.

This article was first published in TTG Asia, August 7, 2015 issue, on page 14. To read more, please view our digital edition or click here to subscribe

Additional reporting from Rohit Kaul

Myanmar National Airlines flexes wings abroad to Singapore

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MYANMAR National Airlines (MNA), previously known as Myanma Airways, has returned to the international arena with the launch of six-weekly services between Yangon and Singapore on August 17.

The airline will operate the route using its new Boeing 737-800 aircraft to offer business, premium economy and economy class cabins. MNA is also the first Myanmar carrier to offer premium economy service.

From October 26, the Singapore service will be operated on a daily basis. The carrier will also begin services from Yangon to Hong Kong and Taipei in October.

Eileen Lim, country manager of MNA, said: “Besides through fares to domestic destinations, our Singapore-Yangon service also connect conveniently with our flight to Bagan and passengers and their baggage may be checked-through to their final destination.”

Familiarisation trips to showcase its new international service and rejuvenated operations are also in the works, according to MNA’s sales manager, Patrick Chia. In the last two decades, the airline operated only domestically while other local carriers provided international services.

MNA has ordered six B737-800s, the second of which will be delivered in October and the remaining to be delivered by 2017 at the rate of two per year.

STB introduces new fund to invigorate visitor experience

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THE Singapore Tourism Board (STB) has launched a S$10 million (US$7.1 million) fund for the development of tour and technology initiatives.

Named the Experience Step-Up Fund (ESF), the capital serves to encourage businesses to develop new tourism experiences that can enhance overall visitor satisfaction in Singapore.

Choo Huei Miin, director of visitor experience and capability development at STB, said: “Increasingly, travellers are seeking varied and engaging experiences that allow them to gain a deeper appreciation and understanding of our stories and heritage.

“Through the ESF, which is underpinned by STB’s Quality Tourism strategy, we aim to spur tourism businesses to create and deliver more and better experiential offerings that add to Singapore’s overall destination attractiveness. They are also encouraged to adopt innovative technology solutions to up their game.”

Sentosa Development Corporation and Robinsons are two businesses that are looking at utilising the ESF.

Susan Ang, divisional director, island investment and branding at Sentosa Development Corporation said that the scheme “will be helpful to our many partners on the island as they would have the opportunity to tap on this funding to enhance their offerings and ultimately, create a more dynamic and memorable experience for all our visitors”.

Robinsons, meanwhile, is hoping to utilise the new fund by establishing a heritage gallery at their flagship store at The Heeren shopping mall, commented Christophe Cann, group managing director, Robinsons.

STB is now calling out to Singapore registered business to submit their tour development and technology initiatives proposals from now until February 5, 2016.

Evaluation sessions for proposals will be held in October and December this year, and February next year. Applications are to reach STB by the 5th of the month of the evaluation cycle.

More details will be shared at the STB’s industry briefing session on September 4. Information on the briefing session is available at www.stb.gov.sg.

New GM at Pullman Bangkok Grande Sukhumvit

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ACCORHOTELS has appointed Philippe Le Bourhis as general manager of Pullman Bangkok Grande Sukhumvit, which was recently rebranded from Grand Millennium Sukhumvit.

Le Bourhis, a French national, brings with him over 20 years of experience at various Accor properties across South-east Asia. This will be his second time rebranding a Pullman property after his involvement in Pullman Jakarta, Indonesia.

In his new role, he will oversee the transition, training and implementation of the Pullman brand.

Dorsett names three new GMs in Hong Kong, Malaysia

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DORSETT Hospitality International has appointed Gary Au as general manager of Dorsett Tsuen Wan, Hong Kong, and promoted both Barry Lo and Susan Carlos.

Au, formerly the general manager of Dorsett Mongkok, has over 25 years of working experience in hospitality, sales and marketing. Before joining Dorsett, he held senior roles at Imperial Hotel, Best Western Hotel Harbour View and Regal Hotels International.

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Gary Au. Credit: Dorsett Hospitality International

Lo, previously the resident manager of Silka Seaview and Silka West Kowloon has been promoted to general manager for both hotels. He has been with Dorsett since March 2004 and was part of the pre-opening team of Silka West Kowloon and Silka Far East Hotel. In his new position, he will be overseeing day-to-day operations and profitability of both hotels.

Barry Lo. Credit: Dorsett Hospitality International 

Over in Malaysia, Carlos has been promoted to general manager of Dorsett Grand Labuan. Prior to her promotion, she was the executive assistant manager for Dorsett and Grand Labuan. She has been with Dorsett since 2007 and was also the head of sales and marketing at Dorsett Grand Subang.

Susan Carlos. Credit: Dorsett Hospitality International 

Plane crash in Indonesia’s Papua province located by villagers

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THE wreckage of an aircraft which went missing in Indonesia’s remote region of Papua on Sunday has been found by local villagers.

The shorthaul plane, operated by Indonesian carrier Trigana Air Service, had lost contact with air traffic controllers around 15.00 local time after taking off from Jayapura, the capital of Papua province, while en route to Oksibil Airport in Indonesia.

It is still unknown if any passengers survived the crash as search and rescue teams attempted to reach the mountainous site early Monday morning.

There were 54 passengers aboard the ATR 42-300 twin-turboprop plane, consisting of 44 adults, five crew members, four children and one infant. No tourists were on the flight, according to local media reports.

Trigana is a small airline company operating in remote parts of Indonesia. It has been on the EU’s list of banned carriers since 2007, along with other local carriers such as Lion Air.

The ban forbids those on the list from operating in European airspace due to safety and regulatory concerns.

This is the latest in a series of unfortunate air disasters to befall Indonesia, including an incident in December 2014 which saw an AirAsia jet carrying 162 passengers crash into the Java Sea.

Malaysian travellers the earliest planners globally: Skyscanner

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SKYSCANNER has revealed that travellers from Malaysia begin planning their holidays earlier than others from around the world, according to information gathered from the travel metasearch site’s user data in June 2015.

Booking 59 days in advance before a trip is the global average. Malaysian travellers, however, book 79 days in advance to top the list, followed closely by Taiwanese travellers who plan 77 days ahead. Chinese travellers land on the other end of the spectrum, booking their itineraries only 40 days in advance.

Singaporean and Japanese travellers book 64 days in advance, placing them slightly above the global average.

In a chart dominated by Asian nations, the only two non-Asian countries are the US and the UK, logging advance bookings at 56 and 69 days respectively.

Vietnam, India and Indonesia all fall below the global average and recorded 48, 56 and 57 days accordingly.

Luxe City Guides launches itinerary app for travel experts

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FURTHERING its push into the digital sphere, Hong Kong-based publisher Luxe City Guides now offers an enterprise version of its consumer-oriented application.

Named Luxe Concierge, the subscription-based app is aimed at travel consultants and hotel concierges, offering them a platform where they can conveniently input and share their client’s itineraries with them on their smartphone devices.

Purchase of the app also allows access to Luxe’s full range of recommendations in 25 cities worldwide, updated by its editorial team on a monthly basis.

Simon Westcott, CEO of Luxe told TTG Asia e-Daily: “What we will do is help consultants with lower-value recommendations, which are the restaurants and shopping, the fiddly things that good (consultants) always do with a smile on their face for clients. But in their business model, those things have to be packaged up as an administration fee or booking fee.

“Effectively, what we are giving on the platform is their own app, co-branded with Luxe, without having to invest in their own proprietary software,” Westcott added.

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Luxe Concierge is now in soft launch phase and available on Android and iOS mobile devices. The official launch will take place at Luxperience in Sydney from September 6 to 9, 2015.

Domestic tourism to benefit from ailing ringgit

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THE ringgit depreciation may result in stronger demand for domestic travel, according to officials from Tourism Malaysia and inbound players in the country.

This year, Tourism Malaysia is targeting an increase of 5.7 per cent in domestic tourism as compared with 2014.

Iskandar Mirza Mohd Yusof, director, domestic marketing division of Tourism Malaysia, said: “The weak ringgit will affect people’s propensity to travel and we expect to see a shift from outbound to traveling within the country.

“Based on findings from MATTA Fair in March, the top five domestic destinations are Kedah (including Langkawi), Pahang, Johor, Selangor and Kuala Lumpur.”

To further grow domestic travel, the upcoming MATTA Fair from September 4-6 will see a total of 110 tourism trade players participate under the umbrella of Tourism Malaysia.

State travel organisations from Sabah, Langkawi, Johor, Negri Sembilan, Terengganu, Kedah, Kuala Lumpur, Labuan, Pahang and Putrajaya will also participate in the fair.

The ringgit started falling in late 2014 and had dropped to 3.99 to the US dollar today from 3.16 a year ago.