TTG Asia
Asia/Singapore Monday, 12th January 2026
Page 1954

Qantas takes on Alan Chang as country manager for China

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ALAN Chang has been appointed country manager for Qantas, China, with the responsibility of managing the commercial, financial and operational performances for the company across the Chinese market. He will be based in the company’s Shanghai office.

Prior to this role, Chang was the regional sales manager for Emirates in Taiwan. Before that, he served as general manager for Holiday Tours and Travel for five years, representing Qantas and Jetstar as a general sales agent in Taiwan.

He is also an alumnus of Royal Roads University in Canada and Aletheia University in Taiwan.

Singaporeans among most frequent travellers in the world: VISA

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35403789_xlSingapore’s Changi Airport. Credit: 123rf

A RECENT study by Visa reports that Singaporeans are travelling significantly more than their regional and global counterparts.

The Global Travel Intentions Study 2015 shows that in the past two years, 95 per cent of Singaporeans have travelled abroad for leisure, compared to Asia Pacific (84 per cent) and global (76 per cent) travellers on average.

The top three destinations for Singaporean travellers over the last two years were Malaysia, Hong Kong and Thailand. For affluent travellers, Hong Kong was the top destination, followed by Australia and Japan. Singaporeans cite leisure as their main purpose for travelling (85 per cent) compared to Asia Pacific (76 per cent) and global (69 per cent) travellers.

Singaporeans also plan to embark on more leisure trips (four) in the next two years compared to travellers from Asia Pacific (three) and worldwide (two). Wealthier Singaporeans plan to take six leisure and eight business trips in the same period.

In 2016, intention to travel to Japan is the highest, with 12 per cent of all Singaporean travellers planning to travel there. Australia (11 per cent) and South Korea (8 per cent) follow closely behind.

Aditionally, the study shows that Singaporean travellers frequent online sources such as TripAdvisor and Agoda.com to plan their trips, with 75 per cent of Singaporeans preferring to travel free and easy compared to 58 per cent of Asia Pacific travellers and 60 per cent of global travellers.

Family bonding is revealed to be the top motivator for travel in the next one year with 57 per cent of Singaporean travellers citing so. Following closely behind are reasons such as experiencing new cultures and relaxation. Singaporeans aged 18-24 years-old however, cite rewarding self as the key driver to travel.

The study also reveals that Singaporeans are less willing to travel alone compared to travellers from Asia Pacific and around the world.

[Sponsored Post] 100 Philippine exhibitors across 13 destinations expected at ATF 2016

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Invited global buyers and media can look forward to a strong and unified presence by the host Philippine exhibiting delegation as it propels its new “Visit the Philippines again 2016” tactical campaign at the upcoming ATF 2016 TRAVEX in Manila.

With a national pavilion of over 100 travel suppliers, the massive delegation will collectively feature new and upcoming destinations in the country and the latest in tourism developments. Not only is the team excited about having delegates experience the warm and welcoming hospitality of the Filipinos first-hand, participating at ATF 2016 is also an opportunity for the team to exchange ideas, generate business leads and more importantly, build stronger friendships at this important tourism industry event.

“ATF has been a key trade event for the Philippines that has been proven to produce good results for our travel suppliers over the years. This year’s showing at ATF 2016 will be one of the Philippines’ best with a total of 100 exhibiting companies from across the country. Top suppliers like Annset Holidays, Baron Travel, Rajah Travel, El Nido Resorts, Pearl Farm Resort, Misibis Resort, and Philippine Airlines have already confirmed their attendance,” said Susan del Mundo, Chairperson of ATF 2016 TRAVEX Sub-Committee.

Another 400 travel suppliers from the remaining nine ASEAN countries will be part of the ATF 2016 TRAVEX showcase.

Book a booth now before the early bird promotion ends on September 15, 2015.

For more information about exhibiting, email atfsellers@ttgasia.com or visit www.atfphilippines.com/Exhibitor.php.

Accor confident of business recovery in Thailand by year-end

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THAILAND looks set to weather minor turbulences and log up double-digit growth in the coming years, a leading hotel chain has told reporters.

The market already shows signs of picking up, Patrick J M Basset, Accor’s COO for South-east Asia told journalists during a press event in Bangkok.

Bookings, which fell sharply immediately after a bombing at the Erawan Shrine, a major tourist destination, are now back to 60 per cent of the usual numbers, Basset reported.

“This is quite encouraging” he said. “I forecast that for September we will be 15 per cent down on our budget.” Prior to the bomb, the forecast was for Accor’s 24 Bangkok properties to be eight per cent above budget.

“Roughly 20 per cent of business will be lost” said Basset, referring to the room nights the chain looks set to lose next month.

An estimated 10 per cent of business will be lost in October followed by five per cent in November. The year should still finish between seven per cent and 10 per cent up on 2013 figures, he said.

“Within three months, I hope to be back to a normal situation, provided we have no more events,” added Basset.

Going forward, “we will stay in double-digit growth for at least ten years,” he told TTG Asia e-Daily in an interview after the press conference.

Accor saw 42 per cent REVpar growth in the first six months of this year in Bangkok and 18 per cent in Phuket, Basset pointed out.

Zero fuel surcharge a boon to Korean Air

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43483200_lCredit: 123rf

SOUTH Korea’s national carrier is elated at news that the fuel surcharge imposed on international passengers is to be removed in September, the first time this cost is reduced to nothing in six years.

The move comes on the back of falling global oil prices and to serve as a boost for South Korea’s tourism sector that has suffered a series of problems this year.

The outbreak of MERS earlier in the summer had a dramatic impact on visitor numbers, while more recent border tensions with North Korea also convinced potential visitors to look elsewhere for their vacations.

“This is very good news and, we believe, will encourage more people to fly,” said a spokesperson for Korean Airlines, who declined to be named. “For flights from South Korea to Japan, the surcharge is only $10 or so, but it is a lot higher for longhaul flights to Europe and North America.”

“This will be a big help and we expect to see more people flying in the coming months,” he added.

South Korea’s tourism authorities have been working hard to reverse the dramatic decline in arrivals, with visitor numbers plummeting 40 per cent in June alone.

Other initiatives include cutting the highway toll between Incheon International Airport and Seoul by 10 per cent from September 1.

Malaysian operators welcome visa waiver for Chinese tour groups

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INDUSTRY players applaud the Malaysian government’s move to waive the requirement of visa for group tourists from China, with effect from October 1. This was made known yesterday by Tourism Malaysia’s chairman, Wee Choo Keng, through a blog posting.

According to Wee, the group must consist of at least 20 people to be granted a temporary social pass limited to 15 days for each entry into Malaysia. Tour operators must also be registered with the Tourism and Culture Ministry.

The social pass will be granted for those travelling on a direct flight from China, provided they have a return flight ticket and come in through any of these approved entry points: Kuala Lumpur International Airport, Klia2 and airports in Penang, Senai, Kuching, Kota Kinabalu and Langkawi.

Tan Kok Liang, vice president, inbound, at the Malaysian Association of Tour & Travel Agents (MATTA), said: “This will boost tourism in secondary destinations and rekindle charter flights from China.”

One of the conditions imposed by the government is that tour operators will be fined RM1,500 (US$356) per tourist should they fail to return or violate any conditions set by the ministry.

Tan objected to such a condition. He remarked: “Travel consultants should not be penalised as their intentions to run group tours were good but those who overstayed were beyond their control. If they are to be penalised, it will only cause fear for the tour operator.”

Mint Leong, secretary-general of the Malaysian Inbound Tourism Association, also strongly voiced her dissatisfaction: “The government has to take responsibility as they are introducing this move to beef up arrivals from China and subsequently, tourism spend. Why should operators bear responsibility?”

Based on the latest tourism arrival figures from China, in 1Q2015, Chinese arrivals had seen a decline of 27.1 per cent or 326,799 tourists less compared with the corresponding period in 2014. This translates to a loss of RM1.1 billion in tourism receipts.

While Tan applauded the move, he said further relaxation of the temporary social pass was required. “The group size should be reduced to a minimum of 10 people as Chinese travel patterns have changed with group sizes getting much smaller,” he said.

“There are more FITs and rich millionaires from China travelling today with their families. The issue is not about paying the visa application fee of RMB80 (US$12.52) charged by the Malaysian government and a further RMB120 as service fee for visa processing, but rather the hassle of applying for a visa,” explains Tan.

TTG ASIA IN MOURNING: Goodbye Patrick Tan, RIP

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TTG Asia mourns the loss of our beloved photographer Patrick Tan, who died yesterday, August 27, after a year-long battle with cancer. He was 53 years old.

Patrick was no stranger to many industry members, many of whom he had captured through his lens at travel tradeshows. He often brought life to the stands, not just to the pictorial pages of TTG Asia daily newspapers, but even during business negotiations. Meetings could stop in mid-air and serious faces would turn to huge smiles as he cajoled, teased and ribbed industry members to laughter and action.
Sending Patrick out to the tradeshow floor meant he would be pulled by sellers and buyers in 10 different directions – and Patrick would always oblige. He loved the industry as much as the industry loved him. Even in his last hours, he was hoping to come back to work, saying he missed the action.

A true professional whose humble ways belied deep experience and expertise in photography, Patrick took pride in his work. He cared for his photos the way any serious journalist cares for his/her copy. He would be the first to grab the daily and check if the printers had not messed up the colours of his pictorial pages.

A sad Darren Ng, managing director of TTG Asia, said: “Patrick’s dedication to TTG and to the industry was unique and touching. He did not work for the money and he would give it his all at every tradeshow – that kind of consistency just showed how much he loved what he was doing.

“TTG has lost an exceptional employee and I have lost a great friend.”

Raini Hamdi, senior editor, said: “Patrick once shared a secret with me. He said he still felt nervous at every tradeshow, no matter how many he had done. It made me realise what a consummate photojournalist he was and how lucky we were to have him on the team. Patrick also loved to joke – clean jokes, dirty jokes, funny jokes – he kept us going in our press room. I cannot believe he is no longer with us.”

“It is often said that no one is irreplaceable, but Patrick is the exception. Tradeshows and work trips will never be the same without him,” added Karen Yue, group editor.

Xinyi Liang-Pholsena, assistant editor was at a loss for words, but said: “His presence will be sorely missed. Patrick was part of my learning journey at TTG, a mentor who helped me learn the ropes of reporting at tradeshows and breaking the ice when speaking to buyers. Without him, many stories wouldn’t have been filed.”

Patrick always exclaimed “give me the thumbs up sign!” right before clicking the shutter, mentions Paige Lee Pei Qi, assistant editor.

“He was the tradeshow icon – armed with his camera and wide smile – that everyone knew and wanted to know. But more than an icon or a colleague, Patrick was also my friend and a fatherly figure who guided me into the industry, with nothing short of his wicked sense of humour. Although it is hard to say goodbye, I believe Patrick will be pleased with the legacy he has left behind,” she added.

Mimi Hudoyo, Indonesia editor, said: “Patrick was a true team player. He did not only care about having enough photos to fill the picture pages, but also helped reporters get stories. He would approach us and asked if we needed to speak to certain buyers and he would help identify them.

“He was more than a colleague to me. He was a kind, caring and mood-boosting friend.”

In parting, S Puvaneswary, Malaysia editor, said: “I never knew how much I would miss Patrick until now. He was always a good breakfast companion, cheerful and lively in the mornings, his enthusiasm for life was infectious. I will cherish the memories.”

A wake will be held at 3pm today, August 28, at the Church of the Nativity of the Blessed Virgin Mary, in the Oratory Room, located along 1259 Upper Serangoon Road. The entrance can be found opposite Punggol Park.

In an effort to support Patrick’s family through this difficult time, we have also set up a donation portal for all who wish to help them out financially.

Our heartfelt condolences go to Patrick’s wife, Irene, and his two daughters. He will not be forgotten by us.

Dupont chosen as new DOSM for Indigo Pearl

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THE Indigo Pearl resort in Phuket has appointed Anthony Dupont as its new director of sales and marketing.

Dupont was formerly the director of sales on a consulting basis for the launch of Ani Villas’ Thailand and Sri Lanka projects, as well as the COO for Pandaw Cruises in Myanmar, Vietnam and Laos.

Prior to that, Dupont took on roles such as being the DOSM at The Sarojin in Khao Lak, Thailand, global and regional sales manager at Aman Resorts, as well as DOSM for Bangkok-based ICS Travel Group.

Aviareps assigns new GM for Australia, New Zealand

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FROM September 2015, Emilie Groleau will be taking over as general manager at Aviareps Oceania, replacing Peter Power who is stepping down from the position due to injuries sustained from a car accident several months ago.

Groleau joined Aviareps in 2013, and has held business development, change management and account management roles in the company’s offices in Amsterdam, Munich, Dubai and Milan before settling in Sydney earlier this year.

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Credit: Aviareps

Prior to joining Aviareps, the Canadian national had filled various management, consulting and communication roles in organisations such as the UN, New York University and Sustainable Travel International.

Hoshino Resorts adds ryokan-style property in Kinugawa

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Photo credit: Hoshino Resorts

LUXURY hotel developer Hoshino Resorts is set to open its latest property in the town of Kinugawa, north of Tokyo, in November.

A ryokan-style estate built atop a low hill alongside a river, Hoshino Kai Kinugawa features 48 guest rooms decorated with local folk art, such as Mashiko earthenware and indigo dye. Twenty of the rooms are equipped with a private open-air bath overlooking the surrounding woodland.

“Our other Kai properties reflect the regional culture and cuisine in different parts of Japan. This time we wanted to focus on the culture of Tochigi Prefecture,” Fumi Miyauchi, a spokeswoman for Hoshino, told TTG Asia e-Daily. “Part of our aim was to enable visitors to feel and enjoy the charm of local handicrafts and the culture of the region during their stay.”

Hoshino anticipates that the property will appeal across age groups and expects to attract visitors from overseas as well. The hotel also offers a room for pets.

With the addition of the Kinugawa outpost, Hoshino Resorts will boost 13 Kai properties in operation, each consisting of fewer than 50 guest rooms.