TTG Asia
Asia/Singapore Saturday, 3rd January 2026
Page 1943

KTO commits more efforts to recovering lost tourists

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SOUTH Korea is adding more sweeteners to its marketing and promotions aimed at the ASEAN region and China to salvage the MICE market which was nearly halved during the June and July MERS scare.

Underway are a series of roadshows, fam trips and promotions such as subventions, free vouchers, discounts for leisure and business tourists, with even more generous perks and incentives than in the past, revealed Keehun Kim, executive director of Korea MICE Bureau.

The CVB is also dangling the ongoing grand sale in South Korea, with 30,000 shops offering generous discounts till October 31.

Kim told TTGmice e-Weekly that many international MICE groups had cancelled in June and July, but business post-MERS is recovering fast and groups are starting to return this month.

A positive development is the confirmation of two huge international events for May next year: the Rotary International Convention with 50,000 participants, including 22,000 from overseas; and Nanjing, China’s Chung Mai multi-level marketing group with 15,000 participants.

Business events account for eight to nine per cent of total arrivals in South Korea, which plunged 41 per cent in July and 53 per cent in August from a year ago. Total arrivals dropped by some 20 per cent in August.

Because of the impact of the MERS scare, South Korea scaled down its total arrivals target from 15.5 million to 15 million this year, but still higher than the 14.2 million total arrivals in 2014.

Hye Jin Jang, assistant manager Manila office, Korea Tourism Oganization (KTO), said that in the Philippines, they are coordinating with ther 28 travel agency partners and five airlines (Korean Air, Asiana, Jeju Air, Cebu Pacific and Air Asia Philippines) to lure Filipino tourists, business travellers and MICE planners.

KTO is renowned in the Philippines for taking good care of its travel agencies and corporate partners, and its ease of accessibility.

The Philippines is a small but fast-growing inbound market for South Korea. About 400,000 Filipinos visited it in 2014, including incentive groups which doubled to 3,400 from just 1,200 in 2013.

Refreshed banquet facilities to open at Keio Plaza Hotel Tokyo

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THE five-star Keio Plaza Hotel Tokyo will unveil its new event facilities on the 47th floor tomorrow, following a month-long renovation that cost 300 million yen (US$2.5 million).

The five banquet rooms on the level were updated with new interiors, while Akane room was expanded from 45m2 to 65m2 and Aozora room was fitted with improved lighting systems. Works were also done to the foyer, karaoke room entrance and restrooms on the 47th floor, as well as the banquet rooms on the lower levels which now offers wireless and local area network facilities.

Beside function rooms on the the top floor, the hotel has multipurpose venues on the fourth and fifth floors.

Hotel spokesperson, Sunaho Nakatani, told TTGmice e-Weekly that the renovations were made to improve the hotel’s product for events and maintain the high quality of venues and experiences the hotel is known for.

“Our banquet and event facilities are very popular and our largest venue, the Concord Ballroom, enjoys a high occupancy of 90 per cent throughout the year,” added Junko Saito, deputy director of marketing and PR.

The hotel hosts some 80 academic and international conventions a year and is regarded either the first or second top hotel venue for events in Japan, with its closest rival being a property in Kansai, according to Saito.

Saito said: “Our hotel is among the best in Shinjuku and Tokyo, and despite our room rates rising every year, we’ve been able to enjoy a healthy average occupancy rate of 89 to 90 per cent. Our rooms aren’t cheap, so we work hard to make sure experiences and service standards are excellent. Our marketing efforts now are aimed at strengthening the hotel’s branding.”

Exo Travel expands into Malaysia with Borneo office

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EXO Travel has added Malaysia to its portfolio with the opening of a local office, following its recent acquisition of Insight Borneo, a Malaysia-based DMC strong in incentive and group travel.

Located in Sabah, Kota Kinabalu, Exo Malaysia has already begun operations, having ramped up capacity over the preceding months. The Malaysian outpost will also manage small-scale operations in Singapore.

Malaysia presents the next logical step forward for Exo, filling the void between the South-east Asian continent and Indonesia, said the company in a press statement. The Bangkok-based DMC has a presence in eight countries, including Vietnam, Thailand, Cambodia, Laos, Myanmar, Japan, China and Indonesia.

Olivier Colomes, CEO of Exo Travel, commented: “The diverse nature of Malaysia’s product and environment offers the perfect combination of attributes that our clients are looking for.

“Malaysia provides Exo opportunities to fulfill every niche market we operate in, namely tailor-made, adventure travel and MICE. It will also enable us to provide more combined trips with the neighboring countries we are already established in.”

Nicky Henderson has been appointed general manager of Exo Malaysia. She was formerly the director of product and product manager at Exo Travel, in addition to her experience as a tour guide in Malaysia.

[Sponsored Post] Network with top buyers at CTW Asia-Pacific 2015

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Credit: TTG Asia

OFFERING unparalleled networking opportunities to engage close to 100 top procurers and decision makers of business travel solutions from India, Indonesia, Singapore, China and Malaysia, CTW Asia-Pacific 2015 has attracted buying representatives from some of the world’s largest MNCs including Accenture, Apple, Bosch, Flextronics International, Lenovo and Unilever Industries.

The solid two-day programme will feature10 relevant conference topics, over 20 coveted expert speakers and a comprehensive array of procurement and networking sessions.

“CTW Asia-Pacific offers a unique opportunity to directly engage top corporate professionals and showcase our best-in-class hotel solutions. Our participation, we believe, will also increase our brand awareness,” said first-time conference delegate Hotel Reservation Service (HRS)’ managing director, Todd Arthur. HRS is also a silver sponsor of the 2015 event.

Craig Ryan, Managing Director – APAC of Oakwood Worldwide, returning conference delegate and 2015 gold sponsor, expressed of his experience with last year’s event, saying: “Working with CTW Asia-Pacific enabled us to generate a good level of qualified leads. It is a reputed show that is well-attended by corporate travel suppliers and buyers.” The company has raised its sponsorship level with the show as a result of its stellar outing in 2014.

Other business travel solution providers and sponsors who will be there to network and engage buyers include Frasers Hospitality, Carlson Wagonlit Travel and Carey International.

Conference passes that allow unlimited access to all CTW Asia-Pacific educational sessions, as well as most networking events are still on sale.

Email ctwapac@ttgasia.com with promo code CTWAPAC15 to enjoy 15 per cent savings. There really is no reason for you not to be at CTW Asia-Pacific 2015.

Minor Hotel Group plans Avani’s debut to UAE

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Credit: Minor Hotel Group

MINOR Hotel Group (MHG) is partnering real-estate company Nakheel to co-invest and develop a 500-key Avani-branded Hotel in Dubai, marking the debut of the Avani brand in the UAE.

Slated to open in 2018, the Avani Deira Dubai Hotel will be located in the Deira Islands – a waterfront entertainment, tourist and residential destination undergoing development in alignment with the Dubai Vision 2020. The property will be a stone’s throw away from Dubai International Airport, with views of the Dubai skyline and the Arabian Gulf.

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Credit: Minor Hotel Group

“We are really excited to announce the launch of our Avani Brand in the UAE and also be entering into a new strategic partnership with Nakheel,” said Dillip Rajakarier, CEO of Minor Hotel Group.

MHG currently has a portfolio of nine hotels in the UAE across three brands – Anantara, Per Aquum and Oaks.

Jetstar Pacific, Nok Air launch new flights to Hanoi

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Credit: Nok Air

THE Vietnamese capital looks set to receive more visitors with the launch of new services by Jetstar Pacific and Nok Air plying the Hong Kong- and Bangkok-Hanoi routes respectively.

Beginning its first flight from Hong Kong to Hanoi yesterday, Jetstar Pacific will operate the service four times a week on Mondays, Tuesdays, Saturdays and Sundays on an 180-seat Airbus A320.

Lead-in fares start from HK$249 (US$32), excluding special promotion fares.

Nok Air’s four-times weekly service to Hanoi will commence on December 1, 2015 from Bangkok’s Don Mueang International Airport. The route will be operated on a Boeing 737-800 aircraft with 189 seats.

Promotional all-inclusive fares start from 999 baht (US$28) per person per way, available for booking from now until September 20, 2015.

Uni-Orient Travel widens outbound offerings to tap Philippine travel trends

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WHOLESALER Uni-Orient Travel is broadening its focus beyond the inbound sector by expanding its list of destination packages with upmarket tours locally and abroad.

“I’m focusing on inbound but I also want to create a series of tour packages with monthly departures both domestically and internationally,” said Wilson Techico, vice president for business and product development at Uni-Orient Travel.

Apart from launching tours to Russia via China Eastern Airlines, Uni-Orient is also offering options to Turkey, Europe and China with several departures a year, as Philippine travellers are now seeking new destinations beyond their usual jaunts in Asia and the Middle East, according to Techico.

He aims to create unique packages including a series of high-end tours to destinations like Baguio-Sagada and Boracay, leveraging Uni-Orient’s position as a major inbound operator and partnerships with other travel suppliers in the Philippines.

Techico added that Uni-Orient’s year-old B2B portal, U Xplor, is making it easier to develop new destinations. From just 500 hotels in its database, U Xplor now includes over 300,000 hotels worldwide, in addition to land transfers, tours and packages.

With these functions in place, “travel (consultants) are starting to partner with us” and new verticals such as flights may be added in the future, said Techico.

More fun for repeat travellers to the Philippines in 2016

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A SUCCESSFUL year-long campaign in 2015 has inspired the Philippines’ Department of Tourism (DoT) to extend another year of welcome to overseas travellers.

The Visit the Philippines Again (VPA) 2016 campaign will focus on travellers, especially those who have had a great time in the destination before, with lures being exclusive travel deals, discounted air fares and hotel stays.

Explaining the campaign’s extension, Gerard Panga, tourism attache, Market Development Group of the DoT, said: “It is to continue the momentum that we are having, despite challenges in the region. We are still seeing a good increase of eight per cent in arrivals, so we are on target to hit 5.2 million footfalls for 2015.”

Tourism data shows 2.6 million tourist arrivals in 1H2015, with most coming from North Asia such as South Korea and Japan.

China, in particular, registered strong growth of 59 per cent month-on-month in July after the Chinese government did away with its travel ban on the Philippines.

“Tour groups have started to pour in. At the moment, we have 14 direct flights to destinations such as Boracay and Cebu from all over China,” Panga said.

DoT’s decision to boost tourism through repeat travellers is based on findings that 60 per cent of visitors to the Philippines have toured the country before.

The tourism board also intends to drum up interest among specific groups of travellers with its array of events next year. Such events include the ASEAN Tourism Forum and Routes Asia 2016 for business people; Madrid Fusion Manila 2016 for foodies; and 2016 Ironman 70 for music and concert lovers.

Supporting the DoT’s tourism goals, the government will address a route development programme to encourage more flights into the country and lower the barrier of entry for foreign visitors.

Panga said: “Last year we came up with a policy allowing Indian passport holders with (visas from) the US, Japan, Australia, Schengen states and the UK to visit the Philippines and stay for seven days, extendible to 21 days, without a visa.”

This has resulted in a 27 per cent increase in Indian arrivals so far, he said.

Read more in TTG-PATA Travel Mart 2015 Show Daily.

OTAs gain ground in India but offline agencies still valued

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INDIAN consumers are increasingly going online to research and book travel itineraries, and even more are expected to do so according to a study by consultancy firm Phocuswright.

The research, which was published earlier this year, involved 2,500 travellers from higher income groups across 25 cities in India. They were required to have taken at least one overnight holiday.

Speaking to TTG Asia e-Daily on the sidelines of the PATA Technology Forum on September 6, Phocuswright’s research analyst, Asia-Pacific, Chetan Kapoor, said: “40 per cent of travel bookings in India are now made online. Consumers have become confident and are embracing the Internet as a means to discover prices and information. We expect the share to reach 50 per cent in the next four years.”

Sharing more details on the study, Kapoor said OTAs are top choices for travel information and two out of three travellers are buying pre-packaged tours online.

Offline travel consultants in India are, however, not perturbed by the shift in buying behaviour and growing share of the online travel segment, believing that the market is big enough for everyone.

Deepak Narula, managing director of Aman Travel Group, said: “Indian travel business is growing so there is room for both online and offline agencies. Indian travellers want excellent services and competitive prices. An offline consultant who can provide these will survive.”

Recognising that “online business is a reality that offline consultants cannot ignore”, Ranjan Kumar Mishra, managing director of Odisha-based Eastern Voyage, advised small-sized tour operators to “focus on alternative revenue streams such as travel insurance to survive”.

Some hoteliers have also said that offline agencies remain a key channel for their business and will continue to be so in the coming years.

“We have tie-ups with many OTAs and generate good business through them. However, offline agencies are giving us healthy MICE business. Furthermore, hotels must depend on different (channels),” said Debashis Dutta, associate director, sales and marketing with The Golden Palms Hotel & Spa, Bangalore.

Read more in TTG-PATA Travel Mart 2015 Show Daily

Sri Lanka to welcome PATA World Congress 2017

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SRI Lanka’s successful bid to host the PATA World Congress in 2017 will propel the country into international spotlight, boosting tourism awareness for the destination.

Ruan Samarasinghe, chairman of the PATA Sri Lanka Chapter, said: “Sri Lanka has developed a lot (since the end of) the civil war in 2009 and we are now on a level playing field (in terms of tourism) with other developed countries.

“Even better, (Sri Lanka is) a unique destination that can offer sea, mountains, wildlife parks and cultural draws all at once. Not many other (countries) can do that,” he added.

According to Samarasinghe, the congress will welcome over 600 global industry leaders to Negombo, and will help to showcase to the world that the country is ready for business and leisure travel.

The association’s Annual General Meeting, PATA Youth Symposium, PATA Market Place, PATA Chapter Colloquium, PATA Foundation Gala Dinner, committee meetings, workshops and complimentary tours will also be held there.

Negombo, north of Sri Lanka’s largest city Colombo and a 15-minute drive from the international airport, is ready for world events. It has more than 2,000 hotel rooms today, making up 10 per cent of the country’s total 22,800 keys.

While the current top source markets for the country are China, the UK and India, Samarasinghe said there is a lot of untapped potential from South-east Asia.

Bhagaban Shrestha, managing director of Himalayan Holidays in Bangkok, who has up to 400 pax travelling to Sri Lanka on five- to seven-day packages every year, commented: “Sri Lanka appeals to the religious in Thailand because of its temples and pagodas. We also have direct air connections so it is convenient.”

Earlier in May, the Sri Lanka Tourism Promotion Bureau announced that it had secured a Rs3.4 billion (US$51 million) promotions budget for 2015 to fund trade fairs, roadshows, advertising and fam trips for 280 travel consultants and 280 journalists this year.

These efforts are expected to help Sri Lanka hit 2.5 million arrivals in 2016.

Read more in TTG-PATA Travel Mart 2015 Show Daily.