TTG Asia
Asia/Singapore Sunday, 22nd March 2026
Page 1907

SLH unveils redesigned mobile app

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IN RESPONSE to the 49 per cent increase in visits to its mobile site and 71 per cent jump in mobile reservations in 2015, Small Luxury Hotels of the World (SLH) has released a redesigned smartphone app offering new, more user-friendly features.

Currently available on the Apple App Store, and on Android devices come March 2016, key features of the new app include the ability to search over 520 hotels by name, destination, proximity or experience using Google maps.

Detailed information about each hotel, accompanied by photo galleries, is also available. As well, the app features an instant booking button, a button to call a local SLH reservations agent, as well as email and social media sharing functions.

“While we have always seen healthy visitation to our mobile site, the increase in reservations being made via mobile in 2015 was striking and demonstrates how consumer confidence in making transactions through mobile devices has changed. The new SLH app provides a quick and simple way to enjoy any of our hotels, wherever our guests happen to be, around the world,” said Filip Boyen, CEO, SLH.

Australia highlights aquatic features in new campaign

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TOURISM Australia has launched a global campaign featuring Australia’s aquatic and coastal destinations on January 25, the eve of Australia Day.

Themed There’s Nothing like Australia, the campaign highlights experiences from every Australian state and territory including a helicopter ride over the 12 Apostles; swimming in Sydney Harbour; snorkelling at the Great Barrier Reef; kayaking through Katherine Gorge; driving on the beach in South Australia; cycling around Lake Burley Griffin; sailing through the blue waters of Rottnest Island; and walking the recently launched Three Capes Track in Tasmania.

Virtual reality (VR) technology and user generated content (UGC) will also feature heavily in the promotions and will complement other existing Tourism Australia marketing activities, such as its food, wine and indigenous experiences.

“This campaign has been designed to be incredibly immersive and capture what it feels like to be in Australia and to experience for yourself being on, in or near the water,” said Lisa Ronson, chief marketing officer, Tourism Australia.

“By using VR and 360 (degrees) technology, we hope to inspire prospective travellers considering Australia for their next holiday and get them to take that crucial next step towards making a booking.”

Tourism Australia will spend A$40 million (US$28 million) over the next six months unveiling the new campaign, firstly in the US with a joint campaign with Virgin Australia before heading to other key international markets.

Terengganu state campaign targets niche markets

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Redang Island

MALAYSIA’s Terengganu state government is stepping up promotions to attract niche market segments such as cruising, medical and sports tourism, diving and angling in order to boost tourist spend and length of stay in the state.

Through the Visit Terengganu Year 2017 campaign, the local government hopes to reach 5.5 million tourist arrivals by next year. However, Wan Abdul Hakim Wan Mokhtar, Terengganu state deputy EXCO on tourism, stressed at a press event this week that “the numbers are not as important as the quality of spend of tourists per night.”

With the theme Beautiful Terengganu, the campaign will leverage on its well-known snorkelling and diving islands, Redang and Perhentian, to promote tourism in the mainland and to increase the average length of stay of foreign visitors from 5.2 to 6.5 days.

Visit Terengganu Year 2017 is also a catalyst for the state’s larger agenda of attracting some 6.5 million arrivals over the next five years. Besides domestic tourists, the state is also targeting arrivals from China, India, South-east Asia and Europe.

Changi Airport traffic takes off in 2015

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CAG 2015 Fifth Draft

SINGAPORE’s Changi Airport logged healthy growth numbers last year with passenger traffic and aircraft movements rising 2.5 and 1.4 per cent year-on-year, or a total of 55.4 million passengers and 346,330 landings and take-offs respectively.

The month of December broke monthly traffic records with a 3.9 per cent increment compared to the same period in 2014, for a total of 5.29 million passenger movements.

Thailand, Vietnam and China were the fastest growing source markets, registering 12.5, 7.2 and 7 per cent increases respectively. Meanwhile, arrivals from Indonesia declined 7.3 per cent and from Hong Kong by 1.2 per cent. Changi Airport attributed the declines to the strength of the Singapore currency.

Still, Indonesia remained as Singapore’s top source market with the Singapore-Jakarta route being the busiest for the airport, recording 3.79 million passenger movements last year. Bangkok, Kuala Lumpur, Hong Kong and Manila were the next four busiest links.

Part of the growth came from the commencement of new and returning carriers at the airport. Air New Zealand resumed operations on the Singapore-Auckland route while the likes of Batik Air, Thai Lion Air and Myanmar National Airlines improved traffic flow within South-east Asia.

Eight new passenger destinations were also added in 2015, including Changchun, Quanzhou, Sanya and Yinchuan in China, as well as Cairns in Australia, Lucknow in India, Luang Prabang in Laos and Pattaya (U-Tapao) in Thailand.

“We have seen both full-service and low-cost carriers add capacity in recent months and this has resulted in stronger passenger growth of about 5 per cent for the second half of the year,” said Lee Seow Hiang, CEO, Changi Airport Group.

“Going forward, economic uncertainty in many markets, made worse by lacklustre business and consumer confidence, may dampen travel demand in the near term. However, low fuel prices should support airlines’ profitability.”

Angsana Bintan dangles free meetings for residential guests

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ANGSANA Bintan is presenting a complimentary full-day meeting package, inclusive of lunch and coffee break, for guests who book stays at the luxury resort from now till October 31 by March 31 this year.

Room rates start from S$198 (US$138) nett per night for single occupancy in the Superior room, and include breakfast, dinner, return land transfer by coach, complimentary minibar with non-alcoholic beverage, free Wi-Fi as well as a 30 per cent discount off spa.

Additional person for twin-sharing arrangements will be charged S$100 nett per night.

As well, meeting guests will stand a chance to win a three-night stay in Angsana Laguna Phuket, inclusive of air tickets, daily breakfast and a 90-minute spa massage for two, when a meeting for at least 30 pax is booked.

Call (65) 6849-5747 or email us at sales-bintan@banyantree.com.

More meeting perks for planners at Sands Resorts Cotai Strip Macao

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SANDS Resorts Cotai Strip Macao is offering a Macao Meetings with More package to gatherings held at its properties before December 22, 2017.

Macao Meetings with More presents meeting guests with up to five offers when they book a meeting package, depending on the group size, at any of the six Sands Resorts Cotai Strip Macao hotels – The Venetian Macao; Four Seasons Hotel Macao, Cotai Strip; Conrad Macao, Cotai Central; Sheraton Grand Macao Hotel, Cotai Central; Holiday Inn Macao Cotai Central; and The St. Regis Macao, Cotai Central.

Perks available to meeting groups include a five per cent discount on the master bill which includes hotel rooms and F&B packages; meeting packages and function room rental; a stay-for-free offer which allows guests to enjoy free nights and complimentary room upgrades; a 20 per cent discount on all audiovisual equipment throughout the event; a 30-minute meet and greet entertainment performance chosen from a range of entertainment acts including the Streetmosphere performers (pictured here) and singing gondoliers; and a buy-one-get-one-free offer on Cotai Water Jet tickets between Hong Kong and Macau.

Meetings must be booked by December 31, 2016.

Call (853) 2882-8800 or email sales@sands.com.mo for more details.

More meeting perks for planners at Sands Resorts Cotai Strip Macao

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streetmosphere_1mb

SANDS Resorts Cotai Strip Macao is offering a Macao Meetings with More package to gatherings held at its properties before December 22, 2017.

Macao Meetings with More presents meeting guests with up to five offers when they book a meeting package, depending on the group size, at any of the six Sands Resorts Cotai Strip Macao hotels – The Venetian Macao; Four Seasons Hotel Macao, Cotai Strip; Conrad Macao, Cotai Central; Sheraton Grand Macao Hotel, Cotai Central; Holiday Inn Macao Cotai Central; and The St. Regis Macao, Cotai Central.

Perks available to meeting groups include a five per cent discount on the master bill which includes hotel rooms and F&B packages; meeting packages and function room rental; a stay-for-free offer which allows guests to enjoy free nights and complimentary room upgrades; a 20 per cent discount on all audiovisual equipment throughout the event; a 30-minute meet and greet entertainment performance chosen from a range of entertainment acts including the Streetmosphere performers (pictured here) and singing gondoliers; and a buy-one-get-one-free offer on Cotai Water Jet tickets between Hong Kong and Macau.

Meetings must be booked by December 31, 2016.

Call (853) 2882-8800 or email sales@sands.com.mo for more details.

Coex gets Muslim-friendly with provision of prayer room

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COEX convention and exhibition centre in Seoul has become the first venue of its kind in South Korea to offer a prayer room for Muslim visitors.

Explaining the move, Bo Kyung Byun, president and CEO of Coex, said: “As the number of our internationally oriented exhibitions has increased, so too have the numbers of our Muslim guests. We want to make sure our international guests feel at home at Coex, no matter where they are from.”

The new prayer room is located on the third floor of Coex and features separate rooms for men and women. To accommodate daily prayer schedules, the room is open from 03.00 to 22.00.

Other prayer necessities, including Qu’rans, clocks, carpets and a Qibla which indicates the direction towards Mecca, are also provided for the convenience of Muslim guests.

“This prayer room not only offers convenience to (Muslim) buyers and MICE visitors coming to Coex, but also encourages cultural exchange in the fields of trade and tourism,” said Mohammed Chraibi, chief director of the Korea-Arab Society.

New destination on the rise

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Park Inn by Radisson Clark

Clark in Pampanga is enjoying a tourism investment renaissance, thanks to the forthcoming expansion of its airport and the growing number of property developers lured by prices half of those in nearby Metro Manila.

Poised to become the premier gateway in Pampanga once completed, the construction of Clark International Airport’s new passenger terminal building will begin in 2016. It will have a capacity to handle three million passengers a year.

The second phase will be an expansion of the same terminal building so it can handle an additional five million passengers annually.

Several foreign airlines already operate to Clark International Airport. Even AirAsia Philippines, whose hub is now in Manila, would want to return to Clark if the planned road network connecting to Manila/Makati pushes through.

On the property front, the 164-key Park Inn By Radisson recently opened in December in Clark while the 77-key Best Western Plus Hotel opened in Subic. Both are aimed at business and leisure travellers.

Located in the 288ha Clark Green City, the five-star Midori Clark Hotel and Casino has soft-opened in December. The 111-room establishment boasts outdoor bathtubs on balconies in some of its suites. Rooms also feature high-end Dedon furniture, Sealy beds, and Acca Kappa and L’occitane bathroom amenities.

Darlene Achumbre, assistant sales and marketing manager of Midori Clark Hotel, said Clark is already a fast-growing business and leisure destination, and that the expansion of Clark International Airport will create more flights, improve business prospects and boost tourism.

Set to open in 2017 is the 260-room five-star Marriott at Clark, launched in partnership with the Korean owner of Widus Hotel & Casino, which has also invested in a 600-seat convention centre.

Also, Korean company Donggwang Clark Corp will build an international hotel brand in its Clark SunValley Resorts and Country Club. The property’s two 18-hole championship golf course are already open.

Clark’s potential was why Afro Asian Travel and Tours president and managing director Angel Ramos Bognot decided to base the annual international event, B2B Travel Business Exchange, in Clark, beginning since 2015.

“Logistically speaking, Clark makes (the show) easy to manage; it’s near Manila, it’s safe and secure and the airport is one of the best in Asia. It’s a growing destination,” Bognot pointed out.

Bognot added that attractions including the Fontana’s Water Theme Park, Dinosaur Island, Zoobic Safari, and Zoocobia Fun Zoo will add to Clark’s appeal to families.

This article was first published in TTG Asia, January 8, 2016 issue, on page 18. To read more, please view our digital edition or click here to subscribe.

 

In a state of green

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The Bicol Region is poised to become an ecotourism hub with its abundance of natural attractions and outdoor activites, but care must be taken to ensure its sustainable development

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Not yet a prime tourist destination, the undeveloped Bicol Region in south-eastern Luzon is still considered to be malleable and relatively easy to develop an ecotourism blueprint, compared with mature destinations with similar aspirations.

While there’s no denying that Bicol has what it takes to become an ecotourism hub, will it be able to sustain it in the long term? Bicol’s local governments appear keen to play the cards right in the province’s ecotourism development.

Joey Salceda, governor of Albay province – the gateway to Bicol – has been emphasising ecotourism by reducing the province’s carbon footprint and increasing its forest cover by 88 per cent to 45,000ha. He said: “Tourism forces us to become green as it’s what tourists come here for.”

Salceda said the present Legazpi airport will be converted into a tourism hub that is similar to Sentosa in Singapore. However, development will be limited to three or four storeys so as not to obstruct the view of the iconic Mayon Volcano.

He added that Albay tourism is entering the investment-led phase of growth, and is actively courting investors to place their money in resorts and ease the room shortage.

Department of Tourism Bicol has outlined long-term ecotourism goals in anticipation of higher visitor arrivals to the region with developments such as the opening of the new Bicol International Airport in Daraga, Albay in 2018, according to director Maria Ravanilla.

There are also concrete plans to develop more ecotourism products based on the region’s vast wealth of natural sites and attractions, she added.

Aside from sprucing up Albay, the province has joined hands with the neighbouring provinces of Masbate and Sorsogon to form the AlMaSor tourism alliance. A similar alliance with three other provinces – Camarines Norte, Camarines Sur and Catanduanes – is already in place, Ravanilla said.

Speaking during the PATA New Frontiers Forum held in Albay in November, PATA CEO Mario Hardy lauded Albay’s ecotourism goals: “There are not many destinations anymore that you see are green…an indication that you have something unique here.”

Donsol, in the province of Sorsogon, is home to a sustainable community-based whaleshark encounter programme, which has been so successful in elevating local livelihoods that the previously fourth class municipality is now third class and on its way to becoming first class.

AA Yaptinchay, a marine wildlife expert and also the general manager of Kirschner Travel Manila, is widely credited as the person who developed Donsol’s community-based whaleshark encounter. He emphasised that marine wildlife should be protected, not exploited; tourists should also be educated, and not just entertained.

“We see lots of misguided and misused ecotourism. (Most people) think that anything with beach or sea is ecotourism, but ecotourism should have an educational aspect to it. It’s about helping the community and enhancing the natural sites,” Yaptinchay said.

One of Albay’s main attractions is the ATV rides on the slopes of Mayon Volcano. While this may seem a harmless activity not uncommon in other countries too, several delegates at the PATA New Frontiers Forum remarked that it is not ecotourism and that the social and environmental impacts of the ATVs should be considered.

JP Cabalza, managing director of Cencorp Travel and Tours, said that “protection (of tourist attractions) should be given priority to assure a balanced growth and development of the Bicol Region”.

Apart from Mayon Volcano in Albay and whalesharks in Donsol, Cabalza urged protection of other important ecotourism sites in Sorsogon like Caramoan National Park, Basot and Quinalaang Islands, Tanglar Point, Libmanan Caves, Mount Isarog Natural Park, Malabungot Protected Area, Lagonoy Natural Park in Camarines Sur, and Calaguas Island in Camarines Norte.

This article was first published in TTG Asia, January 8, 2016 issue, on page 11. To read more, please view our digital edition or click here to subscribe.