TTG Asia
Asia/Singapore Monday, 29th December 2025
Page 1901

New Sabah-China links to boost visitor numbers

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TRADE players in East Malaysia are excited that the recent boost in new air services linking Sabah and China will pave for more robust two-way traffic between the two destinations.

AirAsia will begin daily services between Kota Kinabalu and Wuhan from January 22, 2016, while China Southern Airlines will introduce thrice-weekly flights from Guangzhou to Kota Kinabalu from December 1.

Meanwhile, Malaysia Airlines and Universal Charter have entered into an agreement to operate 180 charter flights between Kota Kinabalu and Tianjin, Nanning and Chengdu from December 15 until March 31, 2016.

Earlier, Spring Airlines resumed four-times weekly charter flights between Shanghai and Sabah since October 25.

Welcoming the surge in China-Sabah air links, Mint Leong, managing director of Sunflower Holidays, said: “We have come out with new Sabah itineraries involving islands and beach holidays. Sabah is an easy sell as it has lovely beaches and clear waters.”

Malaysian outbound players are also keen to tap the new air connections to venture into other parts of China.

Apple Vacations & Conventions group managing director, Desmond Lee, said: “The new flights allow us to do quality in-depth tours to exotic locations. For example, from Chengdu we can go further and include tours to Tibet and from Wuhan we can also offer Yangtze cruises.”

Recognising a potential challenge in getting traffic from Kota Kinabalu’s small outbound market, Mayflower Acme Tours deputy general manager – channel management, Abdul Rahman Mohamed, commented: “We welcome the charter flights but the charterers should get the Malaysian outbound travel agents involved to form a consortium to fill up the empty leg from Kota Kinabalu to China.”

Plaza Premium Group, China Eastern Airlines creates co-branded lounge

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PLAZA Premium Group and China Eastern Airlines Corporation (CEA) has joined hands to operate what is said to be the world’s first co-branded airport lounge in Shanghai Pudong International Airport’s Terminal 2.

Launched on November 2 and named No.77 China Eastern Plaza Premium Lounge, the facility sits near Gate 77 and can be accessed by all travellers.

Offering a 180-degree view of the airport runway, the new lounge measures over 1,800m2 and provides nearly 500 seats. Facilities include a leisure area, all-day Chinese and Western style buffet, bar, five Internet workstations, a nursing room, three shower rooms, a relaxation area, a smoking room as well as complimentary Wi-Fi.

Song Hoi-see, founder and CEO of Plaza Premium Group, said the co-branded lounge was the result of a strategic partnership between the group and CEA.

Tang Bing, director and vice president of CEA and party member of China Eastern Air Holding Company, remarked that the lounge is the first market-oriented flagship airport lounge of CEA, specifically designed for passengers of its airline partners.

Noku Roxy opens its doors in Kyoto

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ROXY-PACIFIC Holdings has opened its first upscale boutique hotel, Noku Roxy, in Kyoto, Japan.

Located near the Kyoto Imperial Palace, key tourists spots and popular local restaurants, Noku Roxy features 81 rooms across six floors, with the upper floors offering scenic views of the Kyoto Imperial Garden.

The rooms, which range from 20m² to 51m² each, are furnished with the finest Kyoto craftsmanship and artwork, as well as a complimentary minibar filled with a range of local snacks and beverages.

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Room prices start from JPY20,000 (US$163).

Chris Teo, managing director of Roxy-Pacific, said: “Since the hotel’s soft opening on November 1, we’ve received an encouraging flow of reservation requests, signaling healthy demand. The management has gone to great lengths to offer our guests an intimate and authentic experience, coupled with its strategic location and the city’s rich cultural, lifestyle and historical offerings, we are confident that Noku Roxy will be well-received by visitors.”

More flights by Qatar Airways to Europe this December

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QATAR Airways will enhance its services to Stockholm, Copenhagen and Brussels this coming holiday season.

Flights from Doha to Stockholm, Sweden will grow from 10 to 13 times weekly, with a capacity increase of 30 per cent on the route, starting from December 1, 2015 until March 25 next year. A Boeing 787 Dreamliner will operate a double-daily service every day except Wednesdays.

From December 2 this year, flight frequencies to Copenhagen, Denmark, will also be increased from 11 times weekly to double-daily flights, putting almost 30 per cent more seats on the route every week.

Flights to Brussels, Belgium will be operated eight times weekly, up from seven, representing a 14 per cent more seat capacity, come December 4, 2015.

Indonesia to upgrade existing airports and build 15 more

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TO SUPPORT the growth of passenger traffic of eight per cent year-on-year, the Indonesia Ministry of Transportation is focusing on improving the infrastructure in the country.

Ignatius Jonan, minister of transportation, said: “We are allotting budget of US$1 billion to improve transportation next year. This is the biggest budget for a single year we have ever had, showing the government’s commitment.”

In terms of infrastructure development, Johan said that the 237 airports in Indonesia would either have their runways extended, or have their terminals developed and expanded. The ministry also plans to build 15 new airports by 2018.

He elaborated: “Out of the 237 airports at least 100 of them will be able to cater at least the Boeing 737-800 or Airbus 320, and at least 200 airports will be able to cater for the Hercules C130 and similar aircraft.”

Johan also challenged the industry to increase their aircraft capacity, where those “flying smaller aircraft must work to use bigger ones”.

Mauritius and Seychelles high on Chinese travellers’ holiday lists

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CONSTANCE Hotels and Resorts in 1H2015 has recorded double-digit growth from the Chinese outbound market to its properties in Mauritius and the Seychelles, driven by good air accessibility and visa-free access for Chinese travellers.

The business forecast for its two properties in Mauritius and the Seychelles remains rosy for 2016, said Tsang, especially as Britain’s Prince William and Princess Catherine had spent their honeymoon in the Seychelles in 2011, raking up great interest from the Chinese market to visit the destination.

On the other hand, its two properties in the Maldives, Constance Halaveli and Constance Moofushi, saw a single-digit drop in Chinese guests in 1H2015.

Carol Tsang, regional marketing director for Constance Hotels and Resorts Hong Kong Office, explained: “The ‘heat’ to visit the Maldives had cooled since mid-2015 and with the current political instability, I foresee a slowdown of Chinese traffic to the Maldives in 2016.”

As suspended chartered flights from China may not resume once stability returns to the Maldives, Tsang expects the numbers of Chinese guests to drop on a bigger scale compared with the past three years. Marketing focus will hence be placed on attracting repeat travellers and families from China instead of first-timers and honeymooners, she added.

In spring 2015, Constance Hotels and Resorts had established an office in Beijing to market its overseas properties in China, in addition to hosting fam trips for the trade and media as well as active participation in roadshows organised by Mauritius Tourism Promotion Authority and Seychelles Tourism Board across different Chinese cities.

Chan Brothers turns 50 with roadmap for the future

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DEFYING the notion that the travel agent is dead, Chan Brothers Singapore turns 50 with a roadmap for the future – and an attitude befitting “a 50 years young company”.

Group managing director Anthony Chan, addressing a gala dinner recently at Shangri-La packed with industry supporters, quoted American poet Samuel Ullman: “Nobody grows old merely by a number of years. We grow old by deserting our ideals.”

The ideals that brought the agency to where it is today rested on customer focus, excellence, innovation, integrity, passion and teamwork, he said. Founded with just two staff by his late father Chan Liang Choy, Chan Brothers grew to 11 staff and S$7 million (US$4.93 million) in sales revenue 30 years later, and over 400 employees (including contract staff) and a S$200 million sales turnover today.

The company has established a roadmap to take it to the next 50 years and has started to implement some of the initiatives. It has just completed a Customer Centric Initiative Project and has obtained the Business Excellence certification. It has also articulated its new vision, ‘To be a world-class travel icon that delivers magical experiences’, and mission, ‘You dream, we deliver; Everyday is gonna be a holiday’.

As well, it has started to leverage on technology to improve service, increase efficiency, expand market reach and change its business model. It is also embracing today’s innovative ideas such as the concept of the sharing economy.

It is big on CSR and has allocated a budget of S$500,000 for this purpose to help the community and staff welfare.

Chan said companies must search for the ‘2nd curve’, a term coined by influential management thinker Charles Handy.

“Many successful companies last for long time because they were able to create new growth curve or the second curve. So we must look for this second curve to bring us forward to the next 50 years,” he said.

– Seeking the second curve – read the full interview with Anthony Chan in TTG Asia soon

Point Yamu by COMO welcomes Andy Kunz as general manager

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ANDY Kunz has been appointed the new general manager of Point Yamu by COMO in Phuket, Thailand.

In his new role, Kunz will be responsible for all 106 rooms, suites and villas of the resort as well as the COMO Shambhala Retreat at Point Yamu along with its two restaurants – La Sirena and Nahmyaa. He will also oversee the new private COMO Beach Club at Naka Yai Island.

Prior to the appointment, Kunz was most recently the general manager for Anantara Phuket Layan Resort and Spa. With almost 20 years of hotel industry experience, Kunz also took on senior management roles at other international chain hotels such as GHM and Four Seasons.

Eastern Europe rides on new air links to China

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EASTERN European countries courting the Chinese market are keen to develop more niche tourism products next year to attract wine and gastronomy aficionados, golfers and wellness travellers from China.

“Educating the travel trade in Eastern Europe on the interest and travel needs of the Chinese traveller will be an ongoing process,” said Zsuzsa Vincze, a representative of the China-Central and Eastern European Countries Economic and Trade Cooperation Network formed last year.

She added: “China is an emerging market for Eastern Europe, and the growth is mainly driven by direct flights from Beijing to Prague, Budapest and Warsaw.

“We would like to encourage more direct flights from Shanghai and Xi’an to fly to Eastern Europe, as that will encourage more arrivals from China,” she said.

Since the launch of Air China Beijing-Budapest services via Minsk on May 1, Vincze told TTG Asia e-Daily that Hungary has enjoyed a 44 per cent year-on-year growth in tourist arrivals from China. There were approximately half million Chinese visitors to Eastern Europe in 2014.

Vincze said the network is educating East European hotels and restaurants to become more Chinese-friendly by rolling out facilities like hot water, free Wi-Fi and Chinese menus.

The network also works closely with China National Tourism Administration to promote tourism between China and Central and Eastern Europe.

According to Vincze, the Chinese counterparts will provide product presentations in Eastern Europe next year to promote different regions in China including Kunming and its surroundings.

Additional reporting by S Puvaneswary

Passenger traffic, profits up but regional airlines face tougher competition

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AIRLINES in the Asia-Pacific are experiencing continued growth in passenger traffic over the past year but competition from carriers operating within and outside of the region is intensifying.

Speaking at this year’s Association of Asia Pacific Airlines (AAPA) Assembly of Presidents meeting in Bali, Indonesia, Andrew Herdman, director general of the association, said:” Although the Asia-Pacific region is now well established as the global air transport industry’s largest market, with the highest share of traffic and passengers, the innovative approaches adopted by the region’s airlines in offering a diversity of products and services to the travelling public have resulted in an intensely competitive market.”

Airline leaders in the region are endeavouring to reverse recent declines in profitability, a result of fierce competition among carriers of different business models. Home to many of the busiest air routes in the world, Asia-Pacific sees up to a dozen airlines competing on a single route.

To improve profitability and ensure long-term sustainability, airlines are continuously reviewing their fleet and network development plans in line with evolving market trends.

AAPA’s report shows that passenger traffic in 1H2015 was up by 8.3 per cent to 206.1 million passengers and Asian airlines, whose operating profit was negative US$2.6 billion last year, managed to rebound and record a profit of US$5.2 billion. Yield, however, dipped 10 per cent due to the currency volatility and increased competition the same routes, according to Herdman.

Leaders at the meeting will also be discussing flight safety, among other critical issues. AAPA has taken a notable lead over the past 12 months in actively engaging regulators and industry stakeholders to share lessons on enhanced safety measures. Recent initiatives by the association include two safety management workshops focusing specifically on turboprop aircraft, which often operate into remote airports with limited navigation aids.