TTG Asia
Asia/Singapore Sunday, 28th December 2025
Page 1886

[INTELLIGENCE] Safety, security among top priorities for corporate travel managers in 2016: CWT study

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EIGHTY per cent of global travel managers surveyed for CWT’s Travel Trends, Program Priorities: A Traveler-Centric 2016 have named safety and security as factors that have a high or very high impact on their travel programmes next year.

The same sentiment is shared by their peers in Asia-Pacific, with 75 per cent of travel managers here ranking safety and security as top priority.

The online study which had surveyed 1,016 travel managers/travel buyers from 515 organisations in 55 countries worldwide in October and November, also found that 63 per cent of respondents expect mobile and wearable technology to have a big impact on their travel programme next year, while 58 per cent of them are looking for more data on traveller behavior and programme performance.

In addition, low-cost carriers (LCCs) will continue to have a high or very high impact on travel programmes in 2016, according to 53 per cent of respondents.

Growth has been particularly dramatic in Asia-Pacific in recent years, researchers noted, adding that LCCs have taken over 60 per cent of capacity share in several domestic markets, such as India, Indonesia, Malaysia and Thailand.

The study pointed out that in business travel, LCC’s capacity share has grown to 12 per cent overall, but varies widely between countries, ranging from only a few per cent in Australia and Japan to the bulk of air bookings in Thailand and India.

Commenting on the study, David Moran, executive vice president of CWT, said: “Travel managers have told us loud and clear that the traveller experience will play a major role in the 2016 travel programme. Whether it’s proactive destination information, help in an emergency, multichannel access or personalised services – everything is designed to provide travellers with a seamless experience at every stage of a trip.”

Fast facts:
The percentage of respondents who agreed the trend would have a high or very high impact on their travel programme:

  • Safety and security – 80%
  • Mobile and wearable technology – 63%
  • More data to consolidate – 58%
  • Big data and personalised travel programs – 54%
  • Low cost carriers – 53%
  • Virtual payment – 51%
  • Personalisation – 49%
  • Virtual assistants – 36%
  • Environment – 35%
  • IATA’s New Distribution Capability – 33%
  • Sharing economy – 32%
  • Enhanced TMC services – 28%
  • Bleisure – 16%

Taj Tashi Thimpu welcomes conferences

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TAJ Tashi Thimpu, located within Thimpu Valley in Bhutan, is offering a conference package that features the use of a conference hall between 09.00 and 18.00 on the days of stay, buffet breakfast, lunch and dinner at a designated venue, and 10 per cent off spa treatments.

The package is priced at 12,000 rupees (US$180) per room night for single occupancy and 14,000 rupees for double, including taxes.

Guests can enjoy complimentary basic Wi-Fi, although premium access requires a nominal fee.

The offer is valid for bookings with at least 15 rooms, for stays in December 2015 as well as January and February next year.

Email tajtashi.thimphu@tajhotels.com for reservations.

CINZ embraces plan for convention centre and movie musuem in Wellington

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CONVENTION and Incentives New Zealand (CINZ) has agreed to collaborate with a company formed by Wellington-based international filmmakers Peter Jackson and Richard Taylor, along with Wellington City Council in a plan to build a combined convention centre and movie museum.

The building is to be sited opposite Te Papa Museum on the Wellington waterfront and will boast exhibition space and six meeting rooms that can accommodate 1,100 people for full-format conventions and 2,250 theatre style, as well as props from the collection of Jackson and Taylor’s company for the museum.

“Wellington is the geographical centre of New Zealand, and a hub for creativity, technological expertise, culture and cuisine. It is the base for many associations, with a good range of accommodation, easy access to government, and it’s walkable. This purpose-built convention facility, configured to meet modern and future needs and expectations, promises huge benefits for the city and the country,” said Sue Sullivan, CEO, CINZ.

Corporates going ahead with year-end parties despite economic conditions

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REDUCED buying power among some Asian clients as a result of weakening currencies, and a less than desirable economic climate of late have done little to dent year-end corporate party bookings for Hong Kong hotels popular for such gatherings.

The Langham Hong Kong’s director of sales and marketing, David Fung, told TTGmice e-Weekly that forward group bookings are keeping pace with expectations, adding: “We have good (bookings) for December and had done a number of events and year-end functions. Our loyal clients have booked their annual events this year, as they had done last year. We have also acquired new clients.”

The Peninsula Hong Kong shared that it has seen a slight increase in the number of bookings and budget for year-end gatherings.

Director of catering and conference services, Vindy Lui, said: “We’ve generated more revenue from corporate events (this year-end). A few of our key corporate clients have held large-scale events, such as Moet Hennessy’s 150-year celebration and Van Cleef & Arpels’ gala dinner which unveiled the new Seven Seas jewellery collection.”

And according to Grand Hyatt Hong Kong’s director of sales and marketing, Cecilia Lo, budgets for such dinner-and dance parties have not been cut.

Lo explained that clients regarded such activities as being “absolutely necessary”, as they serve to appreciate clients and to entertain and engage employees.

There are, however, some hotels whose year-end corporate event bookings have softened.

The Ritz-Carlton, Hong Kong saw fewer corporate dinner-and dance parties this year despite recording a higher overall MICE volume for 2015, noted director of sales and marketing, Kristy Lee.

Four Seasons Hotel Hong Kong’s clients from Europe, Japan and Australia – countries whose currencies had weakened this year – had reduced group sizes and stuck to standard menus for their year-end gatherings.

Director of catering Anna Wong said: “Clients are less inclined to upgrade the menu and beverage arrangement. We are being as flexible as possible in accommodating their budget, as long as we make a reasonable profit.”

Westin Siray Bay Resort names new GM

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westin-siray-bay-resort-names-new-gmPiyoros Naronglith.

THE Westin Siray Bay Resort & Spa, Phuket has appointed Piyoros Naronglith as general manager, effective since November 23, 2015.

Naronglith has over 10 years of hospitality management in Thailand and was most recently the executive assistant manager of W Retreat Koh Samui. Prior to that, he had held various roles at properties such as the Anantara Hua Hin Resort & Spa and Sheraton Grande Laguna Phuket.

Fullerton now Singapore’s national monument

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The Fullerton Hotel

THE former Fullerton Building, first opened in 1928 and currently known as The Fullerton Hotel, has been gazetted as Singapore’s 71st National Monument by the National Heritage Board (NHB), concluding a series of gazettes in celebration of the country’s milestone 50th birthday.

This is the highest form of recognition given to sites or structures that houses great national significance.

“The former Fullerton Building is one of the most iconic colonial buildings in Singapore, standing at the mouth of the Singapore River and defining the Singapore skyline since the 1920s,” said Jean Wee, director, preservation of sites and monuments division, NHB.

“Beyond its grand façade and beautiful architecture, it is filled with many priceless memories of our nation’s growth throughout the years – from the former General Post Office to government offices, it has served multiple functions that mark the tumultuous times we have lived through, and the steps taken to build our country.”

An exhibition is being held at The Fullerton Hotel in commemoration of the building’s history, open to the public for free from 09.00 to 22.00 daily until February 28, 2016.

Hotel Jen Tanglin opens after rebrand

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hotel-jen-tanglin-opens-after-rebrand
Hotel Jen Tanglin Singapore’s Club Room

HOTEL Jen Tanglin Singapore, formerly Traders Hotel Cuscaden Road, has completed rebranding and renovation works costing S$45 million (US$32 million), begun since November 2014.

The 565-key hotel – with six room types ranging from the 26m² superior room to the 75m2 premier suite – features contemporary Singapore-inspired designs, with amenities such as free Wi-Fi, USB charger outlets, walk-in showers and king-sized beds. Executive suites also include a pull-out sofa bed, small pantry, microwave and SMEG fridge.

Facilities include a 17th-floor Club Lounge with open views of the nearby residential neighbourhood, J65 serving authentic South-east Asian cuisine, Jen’s Kitchen café and snack bar, a gym, health club, outdoor swimming pool, Jacuzzi, sauna, steam rooms and a pool bar.

Instead of a traditional concierge, Hotel Jen Tanglin has introduced a hand-drawn Heart Map where staff and guests alike can share tips and recommendations on the city.

Club rooms are now offered at an introductory rate of S$299 (US$212) per night until February 2016.

[Sponsored Post] 11 topics revealed at 2nd edition of CTW China

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CTW China 2016 organised by TTG Events and Carlson Wagonlit Travel, China, revealed the 2016 trending topics that include 11 tailored content centered on Corporate Travel Fundamentals and Corporate Meetings & Events for the China market which will be held at the Shanghai Convention & Exhibition Center of International Sourcing from 6 to 8 April.

sponsored-post-11-topics-revealed-at-2nd-edition-of-ctw-china

CTW China 2016 delegates can expect trending topics to include “Technology and The Future of Business Travel”; “2016 In The Eyes of Travel Managers”; “What 2016 Holds For Meetings and Events”; case studies on “Travel Management” and “Meetings Management”; experts-sharing sessions on “Data Intelligence” and “Compliance in China”; “Explore Open Booking in China” and “Building Strategic Supplier Relationships”. Over 20 industry professionals based in China or operating within the policy regulations of the country, are expected to helm the sessions.

Michelle Low, Director of Sales – Asia of Global Hospitality Services (G-H-S) shared of her 2015 experience, “CTW China is definitely beneficial in terms of knowing the key players and decision makers in the corporate sector plus networking with peers to share more ideas and experiences.”

Fellow conference delegate John Zhu, Director, Global Sales, Asia Pacific of Clarson Rezidor Hotel Group said, “I met corporate clients with future potential business opportunities, and gained new knowledge in the air ticket and airline fields.”

CTW China 2016 will be held at the Shanghai Convention & Exhibition Center of International Sourcing from 6 to 8 April. It is co-located with IT&CM China 2016, the leading international MICE event in China.

Conference delegates can now enjoy early bird savings of 10% by registering before 31 December 2015. Privileges includes access to all education sessions and selected networking sessions alongside 120 corporate travel buyers, planners, influencers and decisions makers. 80% of attending buyers are working in China, with the remaining based within the Asia-Pacific. Email sales.ctwapac@ttgasia.com for details.

For more event information, visit www.corporatetravelworld.com/china

Melbourne Airport opens Terminal 4

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melbourne-airport-opens-terminal-4

MELBOURNE Airport has officially opened its 4th terminal, a three-storey, 20,000m² building which had progressively welcomed passengers since mid-August.

Terminal 4, which runs a complete self-service and automated bag-drop operation, is located to the south of Terminal 3 and has been home to Tigerair Australia and Jetstar since August 18 and November 10 respectively. Regional Express Airlines arrives at Terminal 4 and will move its check-in facilities there in early 2016.

The new terminal can accommodate up to 10 million passengers a year and has welcomed almost 1.1 million passengers since its soft launch.

Over 30 retail and F&B outlets are currently in operation at Terminal 4.

2017 declared year of sustainable tourism

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2017-declared-year-of-sustainable-tourism

YEAR 2017 has been declared the International Year of Sustainable Tourism for Development by the United Nations (UN) General Assembly.

In a statement by the World Tourism Organization (UNWTO), the resolution was made in recognition of “the importance of international tourism, and particularly of the designation of an international year of sustainable tourism for development, in fostering better understanding among peoples everywhere, in leading to a greater awareness of the rich heritage of various civilisations and in bringing about a better appreciation of the inherent values of different cultures, thereby contributing to the strengthening of peace in the world.”

Taleb Rifai, secretary-general of UNWTO, added that this “is a unique opportunity to advance the contribution of the tourism sector to the three pillars of sustainability – economic, social and environmental, while raising awareness of the true dimensions of a sector which is often undervalued.”

Leading to this decision was the recognition by world leaders at the UN Conference on Sustainable Development that “well-designed and well-managed tourism” can contribute to the three dimensions of sustainable development, to job creation and to trade.