TTG Asia
Asia/Singapore Tuesday, 24th March 2026
Page 1882

Chedi hotels enters greater China

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Hans Jenni, co-founder and president, GHM

THE Chedi hotels brand, part of General Hotel Management’s (GHM) portfolio, has entered the greater China market, with the first property carrying the Chedi flag located in the hilly coastal region of Ninghai in China’s Zhejiang province.

GHM had earlier this year in January formalised a partnership with Beijing Tourism Group and Jin He to introduce The Chedi to China, Hong Kong and Macau.

Hans Jenni, co-founder and president, GHM, said: “It has always been our intention to grow The Chedi brand. For China, this is a perfect fit in terms of style, quality and product offering.”

Other The Chedi hotels in GHM’s portfolio include The Chedi Muscat in Oman, The Chedi Andermatt in Switzerland and The Chedi Club Tanah Gajah, Ubud in Bali, Indonesia.

Buyers ignore travel advisories against Sabah

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DESPITE the recent advisories raised against travel to coastal islands in Sabah, it is business as usual as far as buyers are concerned.

In spite of the travel warnings, Julien Ernst, director of group & special interest travel at Switzerland-based Tourasia, said he was aware that the ground situation is safe and will hence continue to sell the destination while assuring his clients at the same time.

“We have seen growing interest into the whole of Borneo because the Swiss like to experience nature-based tourism, and Borneo offers wildlife, rainforests and beaches, which are very popular among the Swiss,” he said.

Likewise, Walter Tretenhahn, managing director of Austria-based Eastlink Travel Service & Consulting, said clients were “not too affected” by the advisories.

However, Disney Jaboh, sales development executive of Borneo Adventure, expressed more caution. While he has yet to receive any cancellations, he said: “There will definitely be more questions (while) issues like insurance coverage may affect their decision.”

With more than half of Borneo Adventure’s business driven by the European market, he said: “We are all in touch with our agents in Europe to let them know that the situation is not as severe as the travel notices make it out to be.”

Earlier last month, the British Foreign and Commonwealth Office issued a travel advisory that raised the terrorism threat level for the islands off Sabah from ‘general’ to ‘high’. The advisory warned “against all but essential travel to all islands off the coast of eastern Sabah from Kudat to Tawau, including (but not limited to) Lankayan, Mabul, Pom Pom, Kapalai, Ligitan, Sipadan and Mataking”.

SIA to launch direct flights to Dusseldorf

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THE upcoming launch of thrice-weekly flights from Singapore to Dusseldorf by Singapore Airlines (SIA) this July looks set to court more Singapore travellers into the western German city.

As traditional German cities like Munich and Frankfurt are the typical top destinations to visit in Germany, outbound travel agents said this new option will appeal especially to repeat visitors.

Although there is currently “minimal demand” into this city, Alicia Seah, spokesperson at Dynasty Travel said she expects it to change with the new flight.

She said: “This will be a new option for travellers to explore further into Germany beyond the typical cities, and Singaporeans like direct flights because of its convenience and time-savings.

“Singaporeans are getting very affluent and repeat visitors may want to travel to single cities for a more in-depth experience and we see this as a growing trend,” she added.

Seah also highlighted that as this city is currently mostly visited by trade and business travellers, there are “a lot of opportunities” to woo leisure travellers as many have yet to visit it.

For instance, over at ASA Holidays, they have since launched new itineraries that include Dusseldorf as either the start or end city in their 10-day Central Europe packages.

Shannon Hee, spokesperson for ASA Holidays, said: “Some of the highlights in the programme include river cruising on the Rhine, which is the longest river in Europe from Amsterdam to Switzerland. With this cruise, visitors will be able to better understand the cultural heritage of Europe.”

Meanwhile, Chan Brothers Travel’s head of marketing communications, Jane Chang, said: “Dusseldorf is currently not a top-of-mind leisure destination for Germany travel and is (thus) not within our programmes.

“Nevertheless, it is worth leveraging on SIA’s extensive marketing initiatives in driving awareness for Dusseldorf to further promote it as a new Europe leisure destination for Europe-loving Singaporeans,” she said.

This new flight will operate on SIA’s new Airbus 350-900 jets and is the third German city served by the national carrier after Frankfurt and Munich.

Anbang offer threatens Marriott’s Starwood deal

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The Sheraton Macau Hotel, Cotai Central, part of Starwood’s portfolio

A COHORT led by China’s Anbang Insurance Group has made an estimated US$13 billion offer for Starwood Hotels & Resorts Worldwide, in an attempt to upset the pending US$12.2 billion offer made by Marriott International in November last year.

Anbang’s partners include Primavera Capital Group and J.C. Flowers & Co.

Anbang’s unsolicited rival bid values Starwood’s shares at US$76 each, an amount carrying a 7.9 per cent premium over Marriott’s offer – consisting of US$11.9 billion in Marriott stock and US$340 million in cash – that was worth US$63.74 per share as of Friday’s closing.

Starwood will be obligated to give Marriott US$400 million in termination fees if they were to retract from the deal, a small price to pay for the substantially bigger offer at hand.

Still, Marriott stated in a statement released yesterday that they are committed to the original proposal, belaying fears of a bidding war. Shareholders of Starwood and Marriott are scheduled to vote on the deal on March 28, less than two weeks from now.

This is not the first time Beijing-based Anbang is making large-scale foreign investments. They had just agreed to a US$6.5 billion purchase of US-based hotel owner Strategic Hotels & Resorts from Blackstone Group.

They also purchased the Waldorf Astoria in Manhattan, New York, for almost US$2 billion less than two years ago.

Photo of the Day: Hertz launches Thrifty in Thailand

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Hertz has expanded its value-oriented Thrifty Car Rental service to Bangkok, Thailand. It now operates from two locations in the city, on Sathorn Road and North Pattaya Road. Future planned openings for 2016 include the international airports Suvarnabhumi (Bangkok), Donmuang (Bangkok), Chiang Mai, Chiang Rai, Phuket and Samui as well as Khon Kaen Airport.

Contiki now lets travellers alter bookings for free

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Casper Urhammer, CEO, Contiki Holidays

CONTIKI Holidays has introduced two policies under its new Freedom Guarantee scheme that allows customers greater convenience when making and altering bookings.

This move comes on the back of the agency hoping to embrace what it understands to be an appetite for flexibility among its core segment of millennial travellers.

The first Zero Change Fees policy allows customers to change their chosen trip, departure date or even destination at no additional cost. The customer will then owe the difference for switching to a more expensive trip or be refunded for choosing a less expensive trip.

The second FlexDeposit policy gives customers the option to rollover deposit that they’ve already paid as credit towards a future Contiki trip, valid before their 36th birthdays, or transfer the amount to a friend within five years of the original booking. For travellers age 36 and above, the credit can be used with one of Contiki’s sister brands, such as Trafalgar and Insight Vacations.

“When it comes to booking travel, at Contiki we believe that a more non-committal approach to trip changes and deposits will resonate strongly with our travellers and deliver on a millennial expectation for more flexibility,” said Casper Urhammer, CEO of Contiki Holidays.

Indonesia sets sights on Malaysian travellers

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The Indonesian booth at MATTA Fair 2016 held in Kuala Lumpur

INDONESIA’s Ministry of Tourism has set a target for two million arrivals this year from Malaysia, Indonesia’s second largest source market after Singapore.

To achieve those numbers, Rizki Handayani, director for promotions South-east Asia, Ministry of Tourism Indonesia, said new destinations will be promoted to Malaysians, including East and Central Java, Lombok, Flores, Komodo and Yogjakarta, besides traditional destinations such as Jakarta, Bandung, Medan and Bali.

Rizki added that the ministry will be directing promotions at the travelling public as well as outbound agents by organising more fam trips, sales missions, and by participating at various MATTA (Malaysian Association of Tour & Travel Agents) travel fairs.

At last week’s MATTA Fair 2016 held in Kuala Lumpur, Indonesia was represented by a delegation of 50 sellers who were there to support 19 local outbound tour operators in Malaysia.

“Indonesia always had its appeal because of the cultural similarities and the availability of halal food,” said Raaj Navaratnaa, general manager of Johor-based New Asia Holiday Tours & Travel.

“We have also seen a growing trend of younger travellers, in their early 20s, choosing Indonesian destinations because of its affordability and its variety of experiences for adventure seekers, honeymooners, golfers and nature lovers.”

Tourism plays catch-up in India

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Vinod Zutshi, secretary, ministry of tourism, government of India

INDIA’s travel industry is set to receive a major impetus and play a stronger role in the country’s economy, if a new draft policy aimed at boosting tourism gets the nod from the national government.

Vinod Zutshi, secretary, ministry of tourism, government of India, told TTG Asia: “Upon Cabinet approval of the policy, tourism will for the first time be seen as the major engine for economic growth and (considered) a major factor in contributing to the national GDP.”

The new tourism policy also aims to grow India’s share in international tourist arrivals from the current 0.7 per cent to one per cent by 2020.

“We are working to improve the infrastructure at many of our beach destinations, and also to build new amenities and facilities on the beaches for tourists,” said Zutshi.

“We have spent almost US$300 million on at least 20 projects in the last six months. We intend to spend a similar amount in the forthcoming financial year.”

The improved coastal infrastructure will lend a hand in enhancing India’s niche tourism experiences, which include spiritual, wellness, wildlife and adventure packages.

To allay concerns surrounding female tourist safety in India, which surfaced in recent years, Zutshi said the tourism ministry had two initiatives in place.

Launched last month, the new Toll Free Tourist Infoline seeks to assist foreign travellers who encounter problems in the country. It is available in 12 languages, including English, Hindi, Arabic, French, German, Italian, Japanese, Korean, Chinese, Portuguese, Russian and Spanish.

The tourism ministry will also establish a crisis management team in April.

Zutshi said: “We want to make sure that if there are any incidents, there has to be a strategy and standard operating procedure in place to prevent any misgivings or misinformation being reported.”

Meanwhile, international buyers at ITB Berlin also appear unfazed by safety concerns surrounding Indian tourism.

Bert Stoot, owner of Holland-based NOL Travels, said: “There is a lot of interest into South India. I have been there so I am not too worried about safety because I see that it is perfectly fine there.”

Oliver Drewes, owner of Holistika Spiritual Work & Travel in Germany, said: “We are keen to promote the bigger and more developed cities like Bangalore because it is a good starting point to introduce Germans to India.”

Bangkok Airways to grow Europe traffic with more codeshares

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BANGKOK Airways intends to widen its codeshare partnerships, a move that is expected to bring an additional 1.2 million seats through the three key gateways of Bangkok, Kuala Lumpur and Singapore.

Jirapon Hirunrat, vice president-network management at Bangkok Airways, told TTG Asia the plan was “to cover the most of the EU zone and utilise (partner carriers’) marketing tools”.

Another key strategy is “to focus on interline traffic through all international gateways to Thailand”.

In the pipeline are codeshare partnerships with one European and seven Asian airlines.
The smallest but best-performing carrier among Thailand’s publicly traded airlines, Bangkok Airways, has been swiftly expanding its portfolio of codeshare partners in its bid to grow European outbound and longhaul traffic to its Bangkok hub.

“Airline partnerships, either codesharing or other cooperative arrangements, have become powerful tools for expanding networks, enhancing revenue and reducing costs,” said Jirapon.

The use of codeshare partnerships had yielded a growth of nearly 13-17 per cent annually for the past three years for Bangkok Airways, he added.

Among its codesharing agreements with 20 airlines, British Airways is showing “significant traffic growth” while Emirates generates “significant revenue proportion”.

The independent full-service regional carrier is also planning further expansion, as it expects to receive three ATR72-600s and three to four Airbus A319s, bringing its total inventory to 36 aircraft this year.

This year, the company will introduce three new routes, namely, Chiang Mai-Mae Hong Son, Bangkok-Danang (Vietnam) and Samui-Guangzhou (China).

It will also upgrade frequencies on popular sectors. On the cards are Bangkok-Phnom Penh (five to six daily flights), Bangkok-Chiang Mai (seven to eight daily flights), Chiang Mai-Samui (once to twice daily during high season) and Samui-Singapore (double daily).

ASEAN plans for the big 50

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South-east Asia’s top tourism officals link hands at the pre-launch of the Visit ASEAN@50: Golden Celebration campaign

AS ASEAN gears up to commemorate its 50th anniversary in 2017, top tourism officials have come together to lay the groundwork for a new campaign and build up the momentum to promote the region as a single tourism destination.

The Visit ASEAN@50: Golden Celebration campaign will highlight the region’s top 50 festivals and 50 travel experiences, in addition to launching special themed offers and travel promotions on the website.

Speaking to TTG Asia at the official pre-launch of the campaign at ITB Berlin, Malaysia’s minister of tourism and culture, Mohamed Nazri Abdul Aziz, said the campaign would be a formal endorsement of tour operators’ on-going efforts in selling multi-country packages.

“In the past, each operator has been (marketing these packages) on his own, and now he will get support from ASEAN. It will not be done haphazardly, it will be done properly with the support of ASEAN,” he said.

Packages will be devised based on themes; a consolidated heritage tour, for instance, will leverage UNESCO World Heritage sites in ASEAN.

Thailand, on its part, has already initiated efforts in promoting dual-country packages under its ASEAN Connect project since last year, according to Thai minister of tourism and sports Kobkarn Wattanavrangkul.

However, improving connectivity will be a core aim for ASEAN in its quest to roll out “realistic packages”, admits Kobkarn.

She added: “We have improved land connectivity to neighbouring countries, enabling the roll-out of packages such as Trat by road to Sihanoukville and onward to Siem Reap, or Trat-Sihanoukville-Phu Quoc.”

Recognising the importance of trade partners, Thai tourism authorities have also linked arms with Bangkok Airways to improve air connectivity between Thailand and neighbouring countries.

“Airlines need to help us,” said Kobkarn. “We want to improve connectivity not just between capital cities, we also want to connect tier two to tier two cities, tier three to tier three cities, etc.”

Singapore Tourism Board director of trade engagement & market access, international group, Soo Siew Keong, agreed: “The main driver of this (campaign) is to work with the trade to see what is appealing to the travellers and involve them.

“We want to bring in airlines from longhaul markets into the ASEAN countries. We also have an interest in cruise and hotel chains too. They can all come together to form an attractive package,” he added.

“For instance, visitors can fly into South-east Asia by Singapore Airlines, then fly around the region on AirAsia and stay in a hotel chain across the ASEAN countries and this can all fit into a package. The trade forms a very important role to allow this campaign to roll,” he said.

However, the absence of a single visa for the region continues to be a bugbear for visitors, especially for those hailing outside of South-east Asia.

Mohamed Nazri believes the campaign will “motivate” member countries to ease their visa requirements if they see the success of its neighbours in attracting higher visitor numbers owing to liberal visa policies.

During the campaign pre-launch yesterday, So Mara, secretary of state at the Ministry of Tourism Cambodia said the campaign aimed for 121 million visitor arrivals to ASEAN by 2017, an increase in tourism receipts to US$83 billion and a longer average length of stay of six-seven days and to more than two ASEAN countries.

Additional reporting from Paige Lee Pei Qi