TTG Asia
Asia/Singapore Friday, 26th December 2025
Page 1869

Tourism unaffected as MERS sparks concerns in Thailand

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Landscape of River in Bangkok city in night time with bird view

Landscape of River in Bangkok city in night time with bird view

INBOUND agencies in Thailand are seeing no discernible impact on either arrival numbers or bookings following reports that the Middle East Respiratory Syndrome (MERS) virus was found on a 71-year-old Omani man who travelled to Bangkok.

“We have not received any inquiries so far or cancellations. We are monitoring the situation and are in close contact with the ministry of health as well as the ministry of tourism,” said Laurent Kuenzle, CEO, Asian Trails.

Concurring, Siprang Srinarintranon, spokesperson for Diethelm, said: “I don’t think it will have a negative impact. The government has already identified the persons who came in contact with that patient and they seem to have everything under control.”

The MERS virus was responsible for more than 30 deaths in South Korea last year and first appeared in Saudi Arabia in 2012. It is also a cousin of the Severe Acute Respiratory Syndrome (SARS) virus, which killed hundreds in Asia after it first broke out in 2003.

“The fact that many countries here were affected by SARS means that there is a higher level of awareness when considering the current risk of MERS,” said Jesper Palmqvist, area director Asia Pacific, STR Global.

As of press time, 32 individuals have been quarantined for observation and the Omani patient is reported to be in stable condition.

Meanwhile, the Ministry of Public Health is coordinating with 37 airlines to inform passengers arriving in Thailand from countries with reports of MERS to strictly abide by preventive measures.

 

JacTravel gets new regional head of sales

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LEADING B2B accommodation wholesaler JacTravel has named Ben Wood as its new regional head of sales for Asia-Pacific.

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Ben Wood, new regional head of sales for Asia-Pacific, JacTravel

Wood will be responsible of managing and expanding all of the distribution channels for both XML and retail, and will work closely with technology partners, industry partners and commercial teams to facilitate growth plans.

Prior to the appointment, Wood was the sales director for Asia’s leading eco-experience, Flight of the Gibbon.

Mantra Group names new acquisitions VP

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HOTELIER of the Year award recipient Andrew Turner has been appointed Mantra Group’s vice president of acquisitions for Asia.

Turner was most recently the executive vice president of business development for SilverNeedle Hospitality, and prior to that, was CEO at Mirvac Hotels and Resorts.

Turner will be based at the company’s new regional office in Singapore from late February and will drive the group’s expansion into new Asian markets in his new role.

Amadeus integrates air, ground booking display

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AMADEUS and content aggregator AccesRail have extended their partnership and now allows bookings of flight and ground transportation from a single screen with its new, integrated Air-Rail Display.

Agents can now choose from 18 rail and bus operators from across 26 countries, such as Deutsche Bahn’s stand-alone services in Germany, National Express bus routes in the UK, Great Western Railway’s London-Heathrow-Bristol route and travelling from Madrid to Barcelona with Spanish Renfe.

“Amadeus and AccesRail laid the tracks for door-to-door travel nearly 20 years ago by introducing the first rail and bus options to the travel agency channel,” said Thomas Drexler, director rail and ground travel, Amadeus.

“Today, this partnership reinforces this commitment as travel agencies can compare and contrast 18 ground options with air for the same city-pair, offering travellers exponential choice and visibility throughout their journey to enhance their experience.”

Thailand hotel occupancy rates reach new heights

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hotel-occupancy

(From left) Jesper Palmqvist, area director Asia-Pacific, STR Global; Clarence Tan, senior vice president Asia, Middle East and Africa, InterContinental Hotel Group; and Kenneth Gaw, president & managing principal, Gaw Capital Partners.

CONTRARY to popular belief, data presented at the Thailand Tourism Forum (TTF) 2016 has shown that the occupancy rates of hotels in Thailand have set new records in 2015.

Jesper Palmqvist, Asia-Pacific area director, STR Global said that there has always been fluctuation in occupancy, especially during periods of crisis and political unrest. However, “the main strength of the Thai market is how fast it can recover,” he stated.

A panel discussion at TTF concurs, arguing that no matter how unstable Thai politics becomes, the economy had always survived the setback and rebounded.

Yet, there are concerns that the market is becoming stale. Tim Hansing, CEO of Red Planet Hotels, opined that the Thai market has already reached maturity and is becoming less attractive than other emerging markets in the region for hotels to invest in. “It is bland. There are more opportunities elsewhere,” he said.

Emerging beachfront destinations such as Samui, Hua Hin and Krabi remain the only bright spots for growth.

As well, Mike Batchelor, managing director of Investment Sales Asia, JLL, pointed out that there are still more unfulfilled demand in the midscale segment, even in Bangkok.

By Athip Jittarerk

CWT makes three key appointments

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CARLSON Wagonlit Travel (CWT) has made three key appointments to its executive team, effective from February 1, 2016.

CWT’s current president for Europe, Middle East and Africa, Andrew Waller, has been appointed as executive vice president, global business transformation and will be based in Paris and London. In his new role, Waller will focus on driving efficiency and organisation effectiveness, reshaping CWT’s business model for the future.

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Kelly Kuhn, president for Asia-Pacific, CWT

Meanwhile, Kelly Kuhn, CWT’s president for Asia-Pacific, becomes president for Europe, Middle East and Africa and global partners network, and will be based in London.

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Kai Chan, president for Asia-Pacific, CWT

Kai Chan, CWT’s current general manager for South-east Asia, will take on the role of president for Asia-Pacific as well as be part of the global executive team. She will be based in Singapore.

New unified cruise brand for ASEAN region

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cruise

ASEAN member countries are collaborating on a new brand – Cruise South-east Asia – aimed at promoting the region as one unified cruising destination.

The initiative was unveiled on the final day of the ASEAN Tourism Forum (ATF) 2016 last week, and will be further promoted to the global cruise industry in March at the Seatrade Cruise Global trade show in Miami, Florida.

The plan was proposed by Singapore who is also be the lead coordinator for cruise development in South-east Asia.

John Gregory Conceicao, executive director international group planning & Oceania at the Singapore Tourism Board said an ASEAN cruise map is also in the works, and will include information on port facilities and areas of interest for tourists for use by cruise lines and the travel trade.

Hong Kong arrivals slip 1.7 per cent in 2015

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hong-kong

ARRIVALS in Hong Kong dwindled last year, dropping 1.7 per cent for the January-November block compared to the same period in 2014.

The mainland Chinese market suffered the most with a 15.5 per cent decrease. The Travel Industry Council (TIC) observed that Chinese tour group registrations have plunged from 154,517 to 119,115, down 23 per cent.

Anthony Lau, executive director, Hong Kong Tourism Board, said: “2015 has been a challenging year for Hong Kong’s tourism industry. Various external factors have affected the number of visitors to Hong Kong, particularly those from mainland China.

“Other factors include the depreciation of currencies in nearby destinations, the global economic environment, the outbreak of MERS in South Korea, the quota limitation of Individual Visit Endorsements for permanent residents of Shenzhen, and the recent unfortunate incident that involved the death of a mainland visitor.”

Lau added: “Though the number of visitor arrivals has showed negative growth since March last year, the number started to pick up in the past few months with good growth coming from virtually all the shorthaul markets, north Americas as well as India.

“We expect there will be a slight decline of 1 to 2 per cent on visitor arrivals this year.”

Wing Wong, W Travel’s managing director, blamed exchange rates as well. “Apart from Indonesia and Malaysia, Japan’s yen also depreciated a lot and its relaxed visa requirements resulted in drawing a lot of Chinese traffic in that direction.

“Our strong peg with the US dollar indeed undermined travellers’ interests. However, our hotels have been realistic and readjusted their rates down proactively so hopefully, this move will attract visitors.”

Disruptive technologies pose no threat to Thai hotels

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WHILE disruptive technologies from the likes of Agoda and Airbnb have created headwinds for the US and western European hotels in recent years, Thailand’s hospitality industry will likely remain resilient against such threats, according to experts at the Thailand Tourism Forum (TTF) 2016.

The consensus is that Airbnb is only able to capture portions of the budget/low-end segments in Thailand, while OTAs such as Agoda, seem to compliment rather than jeopardize the old hotel business model.

Tim Hughes, vice president of business development, Agoda, said that OTAs are just another booking channel and that the hotel industry can profit from their growth. “It is a very big market. It is not a race between direct and OTA. It is not a winner takes all market. It is an opportunity for everyone,” he said.

Ben Emery, Marriott International’s South-east asia area director of revenue strategy, explained that OTAs provide a service to attract guests, but ultimately, “it is the hotel’s business to turn them into loyal customers.”

There are also differences in booking habits to consider. Anthony Green, director of digital development, Minor Hotel Group, remarked that Russians prefer direct booking over using OTAs, while the Chinese prefer the latter.

By Athip Jittarerk

Government meetings on the radar of new Meliá Yangon

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THE five-star Meliá Yangon, which is targeting a May opening, is reaching for high level ASEAN and APEC meetings to establish a strong foundation in Myanmar’s MICE industry.

Speaking to TTGmice e-Weekly in an interview, Susie Moe Aung, director of sales & marketing with the 430-key hotel’s opening team, said Meliá Yangon will appeal to such high profile meetings with its extensive meeting facilities and luxurious suites that can “support political events and their participants”.

The hotel’s Grand Ballroom, Junior Ballroom and six meeting rooms offer more than 2,000m2 of space altogether.

“Meeting planners do not have to worry about service quality and reliability of function space and support equipment because the property comes with the Meliá brand promise and is of international five-star standard,” said Susie Moe Aung, adding that the hotel’s dining facilities are also designed to support large groups.

Its 375-seat all-day dining restaurant, for instance, is said to be the biggest hotel restaurant in Yangon.

Susie Moe Aung believes that event delegates will appreciate the hotel’s location on the main road and 15 minutes by car from the airport and city centre, which allows them to escape the traffic jam.

“Plus, the hotel is linked to Yangon’s largest and newest mall, Myanmar Plaza, and the new office tower, Myanmar Centre,” she added.

“We may be months away from opening, but MICE interest has been strong. We have many enquiries for rates and information from conference organisers, in particular medical ones. So besides aiming for government meetings, we are also paying attention to corporate events,” Susie Moe Aung said.