TTG Asia
Asia/Singapore Monday, 22nd December 2025
Page 1820

Xiaomi devices to come pre-installed with Wego app

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TRAVEL search engine Wego is partnering with China’s leading smartphone maker Xiaomi to have its travel app pre-installed in half a million new android devices bound for Asian markets.

The 500,000 mobile phones will be distributed in Hong Kong, Taiwan, Malaysia and Singapore, according to Honey Mittal, vice president of mobile at Wego.

Explaining the chosen destinations, Mittal said: “Travel audiences in these markets have overwhelmingly confirmed their preference for planning and booking travel on a smartphone device,” adding that Xiaomi devices have also been successful in these countries.

Wego’s travel app is currently available for download on Google Play and Apple’s App Store.

TravelCorp mourns passing of former CEO Mike Ness

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MICHAEL Ness, former CEO of The Travel Corporation (TTC), has died.

Stanley Tollman, founder and chairman of TTC, commented: “I am extremely saddened to advise of the passing of our dear friend and esteemed colleague, Mike Ness, who was a mainstay of the travel industry.

“His drive, tenacity and vision for the company throughout our five decades of working together were a vital component in creating the success that TTC is today. Mike was a wonderful friend and a revered business associate, whom we will all deeply miss.

“Our heartfelt thoughts are with Mike’s family at this incredibly difficult time.”

Ness held several executive roles within TTC, including managing director of Trafalgar and CEO of TTC, a position from which he retired in late 2010. Ness remained director of TTC until his death.

Pacific World consolidates, expands in India

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DMC Pacific World has moved all meetings and events business units of its Le Passage To India (LPTI) sister company under the global Pacific World brand.

Since April 1, LPTI’s incoming incentive business brand Mintcentive and outgoing business brand TUI- Meetings & Incentives has become part of Pacific World India, which is headed by executive director Naveen Rizvi.

Commenting on the move, Mario Habig, managing director of LPTI, said: “By focusing our meetings and incentives branding on Pacific World India and further integrating our 100 specialised colleagues into Pacific World, we will be better positioned to leverage the global strength of Pacific World to deliver to all our clients’ requirements.”

Selina Chavry, global managing director, Pacific World, added: “Pacific World and LPTI clients will benefit from a one-stop shop offering for their meetings, events, incentives and congresses whether domestic, outbound or inbound.”

Pacific World India currently has eight branch offices in the country including Delhi and Mumbai.

LPTI and Pacific World are both part of Destination Services, a business unit of Hotelbeds Group.

Singapore outbound rises in first quarter of 2016

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OUTBOUND travel in Singapore grew 6.7 per cent in the first quarter of this year compared with the same period in 2015, according to GfK’s Travelscan data.

China and Thailand has remained as the top two destinations for Singapore travellers while Hong Kong has replaced Indonesia in third position this year.

Within the developed markets, Japan recorded the highest arrival growth due to currency exchange effects against the Singapore dollar, making the country more attractive in terms of spending power for Singapore travellers. Aggressive marketing activities from travel agencies also contributed to Japan’s tourism appeal.

Still, “South-east Asia remains the most travelled region as Singapore travellers still prefer to travel more often on shorter trips that requires less and shorter planning time”, said Anthony Tan, APAC lead for travel and hospitality, GfK.

Looking forward, outbound bookings for the next six months of 2016 has grown 13 per cent compared to the same period last year with second quarter bookings at 14.2 per cent higher over 2015 numbers.

For forward bookings, Japan is leading in terms of growth with a 68 per cent increase in travellers from Singapore while China remains the top destination with a 7 per cent increase.

Jakarta however, is seeing a 9 per cent dip in Singapore arrivals probably due to the recent terror attacks.

While overall numbers look positive, Tan cautions against headwinds from the recent financial turmoil and rising global oil prices adding pressure on aviation companies, thereby rising travel costs and slowing growth traction further into 2016.

Egencia opens Singapore outpost

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Kyle Davis, managing director, Egencia Asia-Pacific

EXPEDIA Group’s corporate travel subsidiary Egencia has opened an office in Singapore to support its expansion into the Asia-Pacific.

“Our offering supports a number of clients building their footprint within the APAC region and Asian businesses looking to expand internationally, so it’s only natural that we expand as they do,” said Kyle Davis, managing director, Egencia Asia-Pacific.

“We aim to provide the Asia-Pacific business traveller a similar experience across all devices, platforms and geographies, improving business traveller productivity and corporate cost-saving initiatives in the process.”

According to a press statement, Egencia Singapore debuts with over 30 corporate clients, including Takeda, a Japanese pharmaceutical company.

The Singapore outpost is Egencia’s fourth full-service point-of-sale office in the Asia-Pacific.

Fluctuating ringgit creates package pricing problems

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THE ringgit’s continually shifting exchange rate has made it difficult for Malaysian tour operators to put a fixed price on their packages.

The ringgit had earlier strengthened against the US dollar on April 14, but then took a dip as brent crude prices plunged after major oil producers failed to come up with an agreement in Doha to freeze output and address a supply glut.

Explaining the problem agencies are facing, Ally Bhoonee, executive director of World Avenues, said: “If we put a bigger buffer, we safeguard ourselves but we take a big risk of losing the customer to the competition, which includes OTAs. If we keep the margins very thin, we then take a big risk if the ringgit depreciates.

“Some of our partners overseas understand when we tell them that the price quoted may change due to currency fluctuations in Malaysia but some argue that this is not the situation in other countries such as Singapore where the dollar is more stable.”

Concurring, Arokia Das, senior manager at Luxury Tours Malaysia, said: “If we mark up too much, we lose out. If it is too little, we lose profit on exchange. On top of this, there are agents who are undercutting for business as they need to survive. They don’t mind making nett to nett or making a slight loss as they are drowning.”

But the operators interviewed are not too worried and are instead countering the unpredictability of the ringgit with different strategies.

“I find the best way to compete in today’s market is by providing personalised services for high yield tourists and to go for smaller volumes,” advised Bhoonee.

As for Luxury Tours Malaysia, Das said: “We remain confident for this year because we have confirmed business from a reasonable number of wholesalers in India who have guaranteed us good volumes.”

Refreshed InterContinental gives hotel wings to meetings pursuit

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A SERIES of six unique showcases in March and April held to present the renovated facilities within InterContinental Singapore has resulted in an uptick in enquiries from meeting planners, with two high-level ones already materialised.

The hotel’s area director of sales & marketing, Rex Loh, told TTGmice e-Weekly in an interview: “The renovated Presidential Suite was used to showcase the new features of the hotel and how we can support business events. When planners at the showcase saw how meetings can be done differently with us, especially in such a unique space as our Presidential Suite, they got excited.”

Loh said the two materialised events were held in the Presidential Suite, one for a private corporate party and the other for a meeting.

At 259m2, InterContinental Singapore’s Presidential Suite is said to be the largest of its kind in the country. It is suitable for gatherings for 10 to 50 guests.

“Other refreshed aspects of the hotel, such as the renovated guestrooms, also gave us good exposure to new and potential corporate clients, and we found that many are keen to come and have a look. That helps to get the conversation going, and we have several new leads,” said Loh.

Loh added that the hotel is also playing up the rich heritage of the neighbourhood to attract corporate meetings and events.

“This area has so much to offer. Meeting groups can experience the neighbourhood through our Guided Heritage Trail. Clients used to think that the hotel is too far from the city centre, too inconvenient, but the arts and cultural draws around us are changing perceptions,” he said, adding that event bookings this year are “good” and “maintaining 2014 levels”.

The Guided Heritage Trail is a two-hour walking tour around the arts and cultural districts of Waterloo Street and Albert Street, calling at the National Design Centre and The Church of Saints Peter and Paul. While the tour is offered only on Saturdays for hotel guests, the hotel can arrange private group tours for meeting delegates.

HKTB extends MICE agent awards to South Korea

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THE annual Top Agent Awards by the Hong Kong Tourism Board (HKTB) has been given a new spin with a new name and an expanded recipient category.

South Korean players are now eligible for recognition in the Top MICE Agent Awards, joining existing markets India, China and Indonesia. Three top performing South Korean MICE agents will be awarded in each of two categories: Top Number of Passengers and Top Number of Groups.

A HKTB spokesman said South Korea has been included this year because of its strong growth potential.

“South Korea recorded over 20 per cent growth in overnight MICE arrivals last year. Meetings and Exhibitions Hong Kong will foster a closer relationship with top MICE agencies (in the market) to bring more meetings and incentives into Hong Kong,” the spokesperson said.

HKTB, through its office in Seoul, will also be deploying more marketing initiatives and organise more trade seminars, workshops and fam trips in 2016.

HKTB will be focused on growing meetings and incentives traffic from shorthaul markets, including South Korea, China, India and Indonesia, with particular attention being paid to select industry sectors such as direct selling, finance and insurance, information technology, manufacturing and pharmaceutical sectors, according to the spokesperson.

New World Millennium Hotel to unveil upgraded event spaces in August

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REFRESHED function rooms at New World Millennium Hotel in Hong Kong will greet meeting planners come August, as the hotel continues with its refurbishment project following its rebranding from Hotel Nikko Hong Kong.

To date, the hotel in Tsim Sha Tsui East has unveiled an updated hotel lobby in January and 88 renovated guestrooms in March. The guestrooms, which span five room types, now offer enhanced comfort and modern amenities including a complimentary handy smartphone which affords guests unlimited local and international calls to seven select countries, and unlimited 3G mobile Internet access.

While details of the upgraded function rooms are still under wraps, the hotel’s director of sales and marketing, Francesco Wong, said the décor would be modern and the venues would offer flexible configurations.

Wong added that meeting packages would be reviewed after renovations are complete, and prices would be competitive.

Meanwhile, work on the Lobby Lounge is slated to be completed next month.

“With our new products, we remain positive (about) our business. Despite the uncertain market situation, we have been versatile and highly responsive in our sales and marketing strategies so as to achieve our business goals,” he said.

Pacific World consolidates, expands in India

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DMC Pacific World has moved all meetings and events business units of its Le Passage To India (LPTI) sister company under the global Pacific World brand.

Since April 1, LPTI’s incoming incentive business brand Mintcentive and outgoing business brand TUI- Meetings & Incentives has become part of Pacific World India, which is headed by executive director Naveen Rizvi.

Commenting on the move, Mario Habig, managing director of LPTI, said: “By focusing our meetings and incentives branding on Pacific World India and further integrating our 100 specialised colleagues into Pacific World, we will be better positioned to leverage the global strength of Pacific World to deliver to all our clients’ requirements.”

Selina Chavry, global managing director, Pacific World, added: “Pacific World and LPTI clients will benefit from a one-stop shop offering for their meetings, events, incentives and congresses whether domestic, outbound or inbound.”

Pacific World India currently has eight branch offices in the country including Delhi and Mumbai.

LPTI and Pacific World are both part of Destination Services, a business unit of Hotelbeds Group.