TTG Asia
Asia/Singapore Wednesday, 24th December 2025
Page 1476

India lends ASEAN a helping hand in hospitality, tourism training

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Exploring areas of collaboration in tourism training

India is offering her extensive network of hospitality and tourism training to South-east Asian nations, in an effort to help the region’s tourism workers brush up their skills.

At an ASEAN NTO meeting on Tuesday, D Venkatesan, deputy director general of India’s Ministry of Tourism, said: “India has offered to carry out human resource development training for ASEAN, where the countries send people to us to use our extensive network of established hotel management and tourism schools, covering many sectors, as well as our wealth of experience.”

Exploring opportunities for collaboration in tourism training

He cited the Indian Institute of Skiing and Mountaineering, the Indian Institute of Tourism and Management Training, and the Indian Himalayan Centre for Adventure and Ecotourism as examples.

Added Venkatesan: “There is a lot of scope to collaborate.”

India is currently hammering out the final plans with Laos, which will be the first country from the ASEAN group to send staff to study. It is hoped this will take place this year, with other countries following suit.

Venkatesan told TTG Asia: “The finer details need to be worked out, such as how many people from each country and which category of people, and then we can get started.”

India is also pushing hard to establish direct flights with South-east Asian countries. He shared that Vietnam has submitted a proposal for a flight connecting Ho Chi Minh City with Delhi, with hopes it will launch this year.

Venkatesan added: “South-east Asia is a big market for India for Buddhist pilgrimages so more flights connecting us to Buddhist countries would be very welcome.”

Airbnb allows users to pay less upfront for bookings

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Airbnb users no longer have to pay the full amount at the point of booking

Airbnb is introducing Pay Less Up Front, which allows guests to pay only for part of the trip at the time of booking – a 50 per cent deposit in most cases – and pay the rest closer to the check-in date.

This is a departure from before, where guests had to pay in full when booking.

Airbnb users no longer have to pay the full amount at the point of booking

In the testing of the new scheme, Airbnb said it saw “clear demand” for more convenient payments. Given the option of paying less up front, 40 per cent of guests chose to do so, and opted for higher-value bookings on the whole.

The company also found that Pay Less Up Front encourages bookings further in advance. Compared with ordinary bookings, the new payment option led to bookings with nearly double the lead time, helping hosts to secure and manage bookings more easily.

The new payment option is available today across all platforms: iOS, Android, mobile-web and desktop.

To qualify for Pay Less Up Front, the total stay must be US$250 or more, and be booked at least 14 days from check-in.

Aviation roundup: Philippine Airlines, Thai AirAsia X and more

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PAL slashes Singapore for more Bangkok flights
Effective March 25, 2018, as part of the airline’s route rationalisation, Philippine Airlines (PAL) will suspend its Cebu-Singapore operations and increase its Cebu-Bangkok flight frequency from thrice-weekly to daily.

Passengers with confirmed tickets on CEB-SIN/SIN-CEB flights from March 25 onwards may rebook on CEB-MNL-SIN/SIN-MNL-CEB flights within 30 days from original flight date, with rebooking penalties/charges waived. They also have the option to refund the cost of their tickets within 30 days from original flight date with refunding charges waived.

The said date will also mark the start of daily operations between Cebu and Bangkok from the current thrice-weekly service. PR738 departs Cebu daily at 21.10 and arrives in Bangkok at 12.10 the following day. PR739 leaves Bangkok daily at 01.30 and touches down in Cebu at 06.30.


Thai AirAsia X returns to Sapporo
Thai AirAsia X will commence daily flights between Bangkok (Don Mueang) and Sapporo (New Chitose) on April 10 after abruptly ceasing the route in 2015.

Flight XJ620 will depart Bangkok at 23.55 for arrival in Sapporo at 08.40 the following day. XJ621 will leave Sapporo at 09.55 to arrive back in Bangkok at 15.10.


JAL Group unveils changes for 2018
JAL Group (JAL) has announced a slew of changes for FY2018 (ending March 31, 2019).

Instead of introducing twice-daily Tokyo (Narita)-Bangkok (Suvarnabhumi) and Osaka (Kansai)-Honolulu services until October 27, 2018, as was announced in December, the airline has confirmed it will extend and maintain 14 flights per week for both routes until March 30, 2019.

Also, in an effort to match the demand between Japan and Russia following the relaxation of visa requirements, JAL will offer seasonal daily flights on its Tokyo (Narita)-Moscow (Domodedovo) service from July 1 through to October 27.


JC International launches Singapore-Phnom Penh flights

Cambodian carrier JC International Airlines will launch daily flights between Phnom Penh and Singapore today, according to Routes Online. Operated with a Airbus A320, flight QD675 departs Phnom Penh at 09.15 and arrives in Signapore at 12.15. For the return leg, flight QD676 leaves Singapore at 12.55 for arrival in Phnom Penh at 13.55.

Khiri connects travellers with Myanmar personalities, experts

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Personalities who were part of the significant points of Myanmar's history

Khiri Travel has created a new tour component which brings travellers into contact with some of the key eyewitnesses to Myanmar’s turbulent history – including Burmese royalty, artists and activists.

Through the Personal Stories and Encounters – Meet the Leading Minds of Myanmar programme, tourists can meet Soe Win, a descendent of the last King Thipaw of Myanmar, to learn about the fate of Burmese royalty.

Personalities who were part of the significant points in Myanmar’s history

Another encounter that tourists can have is with art gallery owner, Aung Soe Min, who will give insights into the country’s reawakened art scene. Academic Aphwar Nyein will reminisce the days when Myanmar had some of the best universities and highest literacy rates in South-east Asia; while Dewi Thant will describe the environmental challenges confronting the country now that the ‘Burmese Road to Socialism’ has been abandoned in favour of Western-style economic development.

The programme, which can be purchased as an add-on to any of Khiri Travel Myanmar’s tours, also offers encounters with a lethwei boxer, a puppet master, an author, a food connoisseur, a former political prisoner, a tattoo artist, and various craftsmen and women.

Edwin Briels, managing director of Khiri Travel Myanmar, said: “These meetings with remarkable people add a rewarding new element to tourists’ understanding of Myanmar, past and present.”

Most of the encounters take place in Yangon, with some in Mandalay, Bagan and Inle Lake. In all, Khiri Travel Myanmar can facilitate meetings with around 20 experts throughout the country.

For more information, visit www.khiri.com.

Triponyu.com steps beyond peer-to-peer boundaries

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Augustinus (left) partnering with tour operators

Indonesian peer-to-peer marketplace Triponyu.com, which connects savvy independent travellers with local hosts of travel experiences in the country, is now looking to expand its market reach through partnerships with tour operators and participation in travel marts.

Triponyu.com was established by four milliennials from Solo, Central Java in 2016, and officially launched in mid-2017.

Augustinus Adhitya, CEO of Triponyu.com, said a system to incorporate the B2B component is in development and will “launch soon”.

Augustinus (left) tells TTG Asia’s Mimi Hudoyo (centre) about his plans to start partnering with tour operators

He said his business is all about “empowering the local community, which used to be a spectator of the tourism growth around them, to become active players (themselves)”.

“The trips we offer are created by the locals (who) develop interesting and unconventional products,” he added.

Programmes are mostly day tours that run for four to five hours.
Citing examples, Augustinus pointed to a culinary tour in Solo that takes tourists beyond sampling local food, and instead also imparts philosophy behind traditional cuisine, history of the eateries and knowledge of food preparation.

Another example is a batik tour that throws in tips on how to determine the quality of a batik cloth and lessons on batik production.

Experience hosts join Triponyu.com for free and determine the price of their own programmes. To ensure quality of experiences, Triponyu.com verifies and approves content, and also guides local hosts on package creation and pricing.

In return, the company draws seven per cent of sales takings as commission.

Since its launch, Triponyu.co has quickly expanded its product range beyond Solo and Java to include experiences in other parts of Indonesia such as Bali and Lombok. As well, Triponyu.com offers homestays and car rental services too.

Augustinus believes there is good growth potential for experiential tours, as “the trend today is for people to travel individually rather than in groups” as well as a growing desire for adventure and travel flexibility.

“(Independent travellers today don’t want to) come to a destination clutching tickets and accommodation vouchers. They want to look for things to do after they have arrived and they prefer value-for-money products found on the Internet,” he said.

ASEAN travel associations work towards a closer partnership

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Cheah: strengthening collaboration between region's airlines, NTOs and associations

The ASEAN Tourism Association (ASEANTA) Board has made an unusual move of bringing together several travel industry associations at ATF 2018 to facilitate a more coordinated approach to resolving issues such as market penetration and courtship of Muslim travellers.

Cheah Swee Hee, ASEANTA president, pointed out that this decision has resulted in a “merrier” ASEAN airlines meeting on Monday, as three member airlines – Thai Airways, AirAsia and Philippine Airlines – are joined by NTO representatives from Indonesia and Thailand as well as ASEANTA Board members.

Cheah: strengthening collaboration between region’s airlines, NTOs and associations

Explaining the benefit of bringing all parties together, Cheah said: “Member airlines target different market segments and can contribute to our plans. Philippine Airlines, for example, is strong in North America, so we can work with it should we hope to grow that market.”

He added that NTO presence was also valuable as they were the ones to bring travellers into their destination and garner critical support from their governments and airport authorities to expand an airline’s network.

Airline, NTO and ASEANTA Board members also discussed on Monday ways to improve intra-ASEAN travel for Muslims, an increasingly attractive segment in the region.

Desiree Bandal, Philippines AirAsia’s head of government policy & ASEAN, told TTG Asia: “AirAsia hopes for the tourism industry in South-east Asia to create increased awareness about halal-compliant products and services, and make them more readily available across the region.

“South-east Asia’s population comprises around 40 per cent Muslims, with Malaysia and Indonesia being the biggest tourist source markets. As we continue to promote intra-ASEAN travel, it is important that the needs of Muslim tourists from the region are met.”

Cheah is engaging his peers from the ASEAN Hotel & Restaurant Association (AHRA) and the Federation of ASEAN Travel Associations as well, through separate meetings during ATF 2018.

He noted that stakeholders within South-east Asia’s tourism sector were dependent on each other and only by helping each other – such as through the sharing of business information – would they meet their business objectives.

For example, he believes that the ASEANTA Board can share knowledge on halal tourism with AHRA members to enable more hotels to be Muslim-friendly.

Cheah acknowledged that a single meeting would not bring about immediate solutions, so numerous and regular meetings with various travel industry associations in this region would be arranged going forward.

Singapore Sevens to hit town as family-friendly event

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Twenty-four per cent of Singapore Sevens attendees last year were foreign visitors

Princess Cruises ups capacity for Vietnam sailings

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In 2017, Majestic Princess sailed to Phu My port in Ho Chi Minh City

Princess Cruises will boost its guest capacity in Vietnam by over 40 per cent in 2018 from 2017 as demand for Vietnam sailings grows.

In 2017, Princess Cruises carried over 58,000 guests on 22 sailings to Vietnamese ports such as Phu My, Nha Trang, Da Nang and Cai Lan.

Majestic Princess at Phu My port in Ho Chi Minh City last year

This year, Princess Cruises’ six ships – Majestic Princess, Sapphire Princess, Diamond Princess, Golden Princess, Sun Princess and Coral Princess – will be deployed for 31 voyages, bringing over 80,000 guests to Vietnam throughout the year.

“Vietnam has become an increasingly popular destination for our guests from the US, Australia, and Europe as well as Asian countries, and cruising is one of the best ways to explore this part of the world. In response to this demand, we have significantly expanded our itineraries to offer passengers a choice of sailings and exciting itinerary options,” said Farriek Tawfik, director of South-east Asia, Princess Cruises.

According to CLIA, Vietnam received more than 400 ship calls across all its ports, the sixth largest number for Asian countries.

Figures from CLIA further show that cruise demand from Vietnam has increased by 126 per cent from 2012 to 2016, the largest increase in any Asian country. In 2012, there were only 158 Vietnamese cruise passengers, and in 2016 this number increased to over 4,100, demonstrating the huge potential of Vietnam as a source market for cruise travel.

Since 2014, the cruise line has been offering South-east Asia voyages that homeport in Singapore.

Flights cancelled as Mayon continues spewing

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Ash cloud billowing out of the volcano (photo credit: Facebook/phivolcs)

The alert warning on Mount Mayon was on Monday raised to a level four after a huge eruption took place, prompting the closure of Legazpi City International Airport as well as a string of flight cancellations.

At press time, the alert remains at level four on the five-level scale, meaning an explosive eruption is possible within hours or days.

Ash cloud billowing out of the volcano (photo credit: Facebook/phivolcs)

According to the latest travel advisory issued by Cebu Pacific Air at 19.00 yesterday, the ash cloud spewing from Mayon Volcano is spreading into the atmosphere and is forecast to move towards the general direction of Mindoro and Northern Palawan by today morning.

The airline is hence rescheduling flights to and from Busuanga, Palawan for today as follows:

It is also cancelling Cebgo flights to and from Naga City and San Jose, Mindoro scheduled for January 24 with the codes DG6113, DG6117, DG6114, DG6118, DG6031 and DG6032.

Philippines Airlines also announced it would cancel flights to Legazpi City International Airport plying today and tomorrow, namely PR2922 and PR2921 to and from Manila; and PR2927 and PR2928 to and from Cebu.

It is also cancelling today’s services between Clark and Virac, Masbate and Naga.

Since Monday, airlines have been cancelling flights in and out of Legazpi, City International Airport – which remains closed – and Manila as a result of the volcanic activity. International flight cancellations include Jetstar’s services between Singapore and Manila on January 23.

Centara kicks off construction of second Cosi property

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Centara execs raring to go on the second Cosi property

Centara Hotels & Resorts has broken ground in North Pattaya for another Cosi hotel, after the brand debuted in Samui last month.

Scheduled to open in 2019, Cosi Pattaya Naklua Beach will offer 282 rooms, all with Smart TVs, free Wi-Fi and USB ports. Cosi properties typically come with a swimming pool, laundromat, and the all-hours Hub, a social hangout and digital playspace complete with a café. At the 24-hour cafe, guests can enjoy free food and drinks using daily credits they get with their stay.

Centara execs raring to go on the second Cosi property

The hotel will be located a short walk to the beach and a five-minute drive to Central Festival Pattaya.

Launched in late 2012, Cosi targets travellers with “modern, connected lifestyles”. It is positioned as simple and affordable accommodation, with innovations like smartphone integration and self-service check-in.

As part of a five-year plan, Centara expects to add close to 40 more Cosi hotels to its portfolio, all situated in resort and city locations throughout Thailand and Asia.