Newsmaker

A chartered financial analyst by training, Eu Chin Fen is now Frasers Hospitality CEO, overseeing international hospitality and global lodging business

The four-year SUSTOUR Laos project aims to improve sustainability by integrating local tourism businesses into the supply chain through the promotion and certification of sustainable business practices, says project manager, Connor Bedard

Young association members are the key to making inroads into Asia’s travel trade, and Skål International’s new CEO, Daniela Otero, talks about big plans to revolutionise the association.

Elected into the presidency of the Federation of ASEAN Travel Associations when the future of travel and tourism was bright, Tan soon finds himself tackling the world’s biggest travel freeze and one that has brought his industry to its knees.

Augmented reality (AR) content may be the way forward for travel recovery in Singapore, as the Singapore Tourism Board (STB) sets its iron sights on AR tourism solutions. Acting chief technology officer, Poh Chi Chuan, fills Pamela Chow in

Angie Stephen, Royal Caribbean Cruises’ new managing director for Asia-Pacific, compares and contrasts the western cruise market with this region, and finds that digital media proliferation here is shortening the cruise adoption process. Asians are taking quickly to cruising and there’s still plenty for her to learn, she tells Karen Yue

With its heavy presence in China, Swire Hotels found itself in a tight spot of navigating the evolving crisis as an independent luxury brand. Managing director Dean Winter dives into the critical roles of teamwork and flexibility in ensuring survival.

The biggest difference in analysing big data pre-pandemic and post-lockdown is that many travel insights then do not apply in the current recovery stage anymore. Dawn Jeremiah, vice president, marketing & ecommerce, APAC, Go City, sheds light on how to navigate the new digital trends and leverage customer data to cater to them

Sustainability in the travel and tourism industry has become the most discussed subject, accelerated by the pandemic. However, Roi Ariel, general manager of Global Sustainable Tourism Council (GSTC), says the industry needs accountability and greater public awareness

Engaging the global community in full force, ILTM goes one step farther this year with the ILTM World Tour, an international meet-and-greet spanning three weeks. Alison Gilmore, its portfolio director, gives a teaser of the event