Ctrip’s colossal ambitions
Ctrip, China’s leading provider of travel services, has some 300 million users, about half of whom book online. CEO Jane Jie Sun tells Caroline Boey about the company's ambitious plans – mapping out its future across online and offline channels, and beyond the first-tier cities.
Driving social change
Social entrepreneur and co-founder of Make A Difference Travel, Rafael Dionisio, has proven that combining tourism with care for people and the planet could be a profitable endeavour
Keep the love coming
Travellers are staying away from Australia due to global media coverage of its raging bushfires but Chris Schumann, owner of Kangaroo Island Seaside Inn, stresses that the destination will need tourists more than ever in its recovery.
Virtuoso CEO: What makes travel agents priceless?
Virtuoso, a global network of travel designers, has existed for more than 30 years – way before the Internet forced travel agents to stop acting as order takers and start being real advisors. Founder Matthew Upchurch never stops exhorting that message to agents. The CEO of Virtuoso talks about how to get more Asian travel experts into its fold.
On the way up
After hitting rock bottom, the travel and tourism industry has just one way to go – up. However, Greg Webb, CEO of Travelport says recovery in 2023 will have to contend with resource challenges and the pace of China’s reopening
International Women’s Day: Saluting Tourism’s Leading Ladies – Ritu Mehrotra, country...
The fight for gender equality is for everyone, and necessary for economies and communities to thrive. With this in mind, International Women’s Day 2020...
Sense of a woman
The poster girl for Asian female success in a male- and western-dominated industry, Rainy Chan, regional VP and GM of The Peninsula, Hong Kong, tells Raini Hamdi why intuition, passion, patience and loyalty are still the backbone of success
Not a one-legged stool anymore
Orlando-based Associated Luxury Hotels has morphed into a full service independent hotel chain with its purchase of WorldHotels 18 months ago. Its chief commercial officer Tom Santora, also executive chairman of WorldHotels, shares more about the acquisition synergies
Fresh optimism
New Zealand’s 2025 tourism ambition is still in its infancy but Tourism New Zealand’s (TNZ) chief, Kevin Bowler, is reporting good progress. He tells Karen Yue what has been achieved so far
Keeping the edge without losing fundamentals
Maqo is new, Marco Polo is legacy luxury while Niccolo is contemporary – Wharf Hotels’ president Thomas Salg shares his ‘25 by 2025’ expansion strategy across these three brands
