Expert Opinions

The Tourism Authority of Thailand argues why shutting down elephant tourism camps in South-east Asia isn’t a sensible solution, and urges proper solutions and management practices to be put into place to handle the problems surrounding elephant tourism, citing recommendations from the Asian Captive Elephant Working Group (ACEWG).

Premanjali Gupta, head of marketing for Asia-Pacific at Blis, a mobile location technology company, shares how to use real-world intelligence to best engage and persuade travellers on their purchase journey.

Bart Buiring, chief sales and marketing officer – Asia Pacific for Marriott International, explores how expectations from luxury travellers are quickly evolving

Íñigo Valenzuela, CEO of Smartvel, breaks down the dilemmas when it comes to consumer data and offers his two cents on how airlines can go about obtaining data with the trust of their passengers

Charles Ng, vice president of AI enterprise, Appier, sheds light on how AI can help businesses navigate the explosion in traveller data for more meaningful engagement and longer-term value.

Sundar Narasimhan, senior vice president of Sabre's labs and product strategy, breaks down technology transformations that will affect travel agencies' traditional way of doing business.

Mike Harlow, general manager of bespoke travel operator Scott Dunn, predicts luxury travel trends for 2022

Think beyond robot butlers in hotels. ‘Hidden automation’ can help travel agencies save millions of dollars and significantly improve service outcomes. Kulpreet Singh, managing director EMEA & APAC for UiPath Robotic Process Automation, shows how

Thien Kwee Eng, chief executive, Sentosa Development Corporation recounts key lessons gleaned from the pandemic

Contentsquare’s senior vice president, Asia Pacific & Japan, Albert Nel, shares four actionable insights into digital consumer behaviour in the travel and hospitality industry