Expert Opinions

Expert Opinions

How to reel digital nomads in before take-off

Huang Hanming, Criteo's regional managing director, South Asia and Greater China, shows how travel businesses need to have the latest mobile commerce strategies in place to keep up with today’s digital nomads and stay ahead of the competition.

State of play of NDC standard around the world

Ian Heywood, Travelport's global head of new distribution, takes a look at how the new NDC standard brings diverse concerns and opportunities across different regions worldwide, and why industry players should get on board to collectively benefit from changes in distribution.

How airlines can assure passengers of data trust

Íñigo Valenzuela, CEO of Smartvel, breaks down the dilemmas when it comes to consumer data and offers his two cents on how airlines can go about obtaining data with the trust of their passengers

Staying relevant in today’s changing travel market

In today's dynamic business world, Maxim Sevastianov, CEO and founder Traveknowledgy, takes a look at OTAs and TMCs can increase profitability while maintaining customer loyalty.

Future for travel agents more than just tech

While technology will enable travel agents to keep the competitive edge, it's ultimately the human touch that makes the difference in a high-tech world, says Thuan Dao, CEO of Bedlinker.

The sweet spots that startups forget

Everyone just wants to be the next Airbnb or Grab. But the real opportunity lies somewhere else. Simon Akeroyd, vice president corporate strategy & business development, Amadeus Asia Pacific, explains why and where.

Looking back and looking forward: a wholesaler perspective

As 2018 draws to a close, Hotelbeds' senior executives delve into some of the key talking points of the year, and share their outlook going into 2019.

From data to actionable insights

As travel companies increasingly look to data to guide business decisions, Olivier Ponti, vice president insights at ForwardKeys, lays out the path between big data and big results.

A case for chatbots

Among the benefits that chatbots can bring to the travel industry are after-hours customer service, and the ability to amass qualitative data for market research, Bronwyn White, co-founder, MyTravelResearch.com, says

Tapping into networks

Vasudevan Venkatakrishnan, director of business development at Ruckus Networks Asia Pacific, lays out how an efficient network system can elevate the hotel guest experience to new levels,

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