Expert Opinions

As travel companies increasingly look to data to guide business decisions, Olivier Ponti, vice president insights at ForwardKeys, lays out the path between big data and big results.

When it comes to travel marketing, it is not always about the numbers, Russell Young, managing director, Asia Pacific, Sojern, says.

Bronwyn White, co-founder & strategist, MyTravelResearch.com says the Gen Y of yesteryear are moving into a stage of peak influence.

Ian Heywood, Travelport's global head of new distribution, takes a look at how the new NDC standard brings diverse concerns and opportunities across different regions worldwide, and why industry players should get on board to collectively benefit from changes in distribution.

Criteo's executive managing director, Asia-Pacific Yvonne Chang takes a look at how travel brands can tap and grow the millennial market “We travel, some of...

As short-term rentals remain in the regulatory grey zone in many parts of Asia, Arthur Kiong, CEO, Far East Hospitality, explains why serviced residences offer an accommodation sweet spot that combines 'living like a local' with comforts usually associated with hotel stay.

When it comes to customer satisfaction in Asia-Pacific, many travel brands are falling short. Mao Gen Foo, head of Southeast Asia, Qualtrics gives his two cents on why this must change for brands to stay competitive

Tim Sherwood, vice president, mobility & IoT solutions, Tata Communications, talks how the Internet of Things can be harnessed for greater results in the travel industry.

Amid competition with other online ticketing platforms, Redicka Subrammanian, founder & CEO of Resulticks, discusses why airlines need to focus on differentiating themselves through better and more integrated customer experience.

David Topolewski, CEO of Qooco, urges a rethink of travel industry training programmes with greater use of technology It is 16.30 in the afternoon, and...