Expert Opinions

Expert Opinions

Address elephant tourism the sensible, scientific way

The Tourism Authority of Thailand argues why shutting down elephant tourism camps in South-east Asia isn’t a sensible solution, and urges proper solutions and management practices to be put into place to handle the problems surrounding elephant tourism, citing recommendations from the Asian Captive Elephant Working Group (ACEWG).

How hotels can be high touch in a high-tech world

Making guests feel special is what hotels do best, and hospitality providers should use technology to provide the high-touch connection. Take it from Roman Milisic – who made clothes for Gwen Stefani and Lady Gaga out of X-rays and zip ties – and today applies his creative and forward-looking vision in a world of boutique hotels as creative director of the mobile hotel curation, booking and experience platform, Porter & Sail

How to engage travellers on their purchase journey

Premanjali Gupta, head of marketing for Asia-Pacific at Blis, a mobile location technology company, shares how to use real-world intelligence to best engage and persuade travellers on their purchase journey.

Digital marketing lessons from top tourism boards

Destination content technology company Smartvel's CEO Inigo Valenzuela breaks down the digital best practices from top tourism boards and identifies what DMOs can do to better engage visitors on their websites.

Legal or illegal lodging? The choice is yours, says hospitality chief

As short-term rentals remain in the regulatory grey zone in many parts of Asia, Arthur Kiong, CEO, Far East Hospitality, explains why serviced residences offer an accommodation sweet spot that combines 'living like a local' with comforts usually associated with hotel stay.

Courting China’s wired travellers

Cindy Choo, regional account director of Reuter Communications, rounds up the top travel apps and platforms in use in China, and how best to target the Chinese luxury traveller

How airlines can overcome digital challenges and gain customer loyalty

Amid competition with other online ticketing platforms, Redicka Subrammanian, founder & CEO of Resulticks, discusses why airlines need to focus on differentiating themselves through better and more integrated customer experience.

Advice for those affected by Marriott data breach

After news broke of a major data breach at the world's largest hotel chain, John Shier, senior security advisor at cybersecurity firm Sophos has...

Rethinking the millennial segment

Bronwyn White, co-founder & strategist, MyTravelResearch.com says the Gen Y of yesteryear are moving into a stage of peak influence.

Why Asia is shaping the future of travel

Once trailing its Western counterparts in innovation, Asia’s travel tech companies are now the ones to beat, says Simon Akeroyd, vice president, corporate strategy and business development, Amadeus Asia Pacific

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