Expert Opinions

The travel sector sees a high level of booking abandonment online. Jamie Pierre, COO at Ve Global, Asia-Pacific shows the way for travel agents to tackle this problem.

Sundar Narasimhan, senior vice president of Sabre's labs and product strategy, breaks down technology transformations that will affect travel agencies' traditional way of doing business.

After news broke of a major data breach at the world's largest hotel chain, John Shier, senior security advisor at cybersecurity firm Sophos has...

Limelight Networks’ senior director Steve Miller Jones examines why it’s vital that travel brands deliver a flawless online experience in today’s speed-driven Internet environment.

Cindy Choo, regional account director of Reuter Communications, rounds up the top travel apps and platforms in use in China, and how best to target the Chinese luxury traveller

Getting the online basics right with Google will go a long way to creating a successful tourism marketing website, says Bronwyn White, co-founder and travel futurist at MyTravelResearch.com.

With the average person expected to communicate more with chatbots than with their own spouses by 2022, airlines can start using bots to remove friction in customer conversation, without completely cutting out the travel agent, according to Mike Tansey, managing director & travel and hospitality lead, Asia-Pacific, Africa Middle East & Turkey, Accenture

While technology will enable travel agents to keep the competitive edge, it's ultimately the human touch that makes the difference in a high-tech world, says Thuan Dao, CEO of Bedlinker.

Destination content technology company Smartvel's CEO Inigo Valenzuela breaks down the digital best practices from top tourism boards and identifies what DMOs can do to better engage visitors on their websites.

As 2018 draws to a close, Hotelbeds' senior executives delve into some of the key talking points of the year, and share their outlook going into 2019.