TTG Asia Travel Awards TTG Asia Travel Awards
 
Overview | FAQs | List Of 2016 Awards
 
FAQ
 

Have a question on TTG Travel Awards and the Travel Hall of Fame? You might find your answers here!

  1. How established is the TTG Annual Travel Awards?
  2. I hear the awards trophy weighs a ton!
  3. Are the award categories & its accompanying awards the same each year?
  4. What are the award categories for 2015?
  5. How are the winners for each award determined?
  6. What is the voting process like?
  7. What are the criteria for the various awards?
  8. What is the Travel Hall of Fame?

1. How established is the TTG Annual Travel Awards?

The first annual TTG Travel Awards began in 1989 and has been organised by TTG Asia every year since, with the exception of 2003, due to the SARS epidemic. In its place, a one-off TTG Honours was held to commend the dedicated efforts of members in the travel industry during those dire times.

Since the awards first began, this celebrated event has grown significantly in terms of participation from the industry as well as the number of awards given out each year. From a mere 10 awards in 1989, the Awards now honours 88 winners across four categories – two voting, one non-voting and one honorary.

The TTG Travel Awards are now reputed as the most coveted and influential awards to be won in the region’s travel industry.

Each year, the awards ceremony and gala dinner is attended by some of the industry’s most renowned personalities, which makes the awards a truly star-studded event. Moreover, attendance to the gala includes other international media who provide coverage and publicity of the event beyond the region.

The 2016 awards ceremony and gala dinner will be held on 29 September, 6.30pm – 10.00pm at the Centara Grand & Bangkok Convention Centre’s World Ballroom in Bangkok, Thailand. Entry is by invitation only.

2. I hear the awards trophy weighs a ton!

The signature trophy of the TTG Travel Awards is a statuette of Hermes, the God of Travel and protector of travellers in ancient Greek mythology. Cast in solid pewter and plated in 24K gold, the trophy weighs a hefty 2kg! The Hermes trophy has since become the symbol and icon of the annual TTG Travel Awards.

3. Are the award categories & its accompanying awards the same each year?

The annual TTG Travel Awards reflects the dynamism of the travel industry. To stay relevant and represent the achievements and contributions of the industry, all awards categories and titles are reviewed and new awards may be added each year.

4. What are the award categories for 2016?

The TTG Travel Awards 2016 honours 88 winners across the following 4 categories.

    Travel Supplier Awards (52 awards)
  • Airline Awards (9 awards)
  • Hotels, Resorts, Serviced Residences & Spa Awards (32 awards)
  • BT-MICE Awards (6 awards)
    A segment dedicated to organisations serving the niche markets of business travel and Meetings, Incentives, Conventions and Exhibitions (MICE).
  • Travel Services Awards (5 awards)
    A segment dedicated to a special group of travel suppliers: Airports, Global Distribution Systems (GDS), Cruise Operators, National Tourism Organisations (NTOs) and Theme Attractions.
Travel Agency Awards (16 awards)
    Outstanding Achievement Awards (5 awards)
  • Travel Personality of the Year
  • Destination of the Year
  • Best Travel Entrepreneur
  • Best Marketing & Relationship Effort
  • Best Trade Supporter
    Travel Hall of Fame (15 awards)
  • Singapore Airlines SINCE 2002
  • Singapore Changi Airport SINCE 2002
  • Hertz Asia-Pacific SINCE 2005
  • Royal Cliff Beach Resort SINCE 2006
  • Star Cruises SINCE 2008
  • Abacus International SINCE 2009
  • SilkAir SINCE 2010
  • Lotte Tour SINCE 2011
  • Hong Kong International Airport SINCE 2013
  • Raffles Hotel SINCE 2013
  • Banyan Tree Hotels and Resorts SINCE 2015
  • Regal Airport Hotel SINCE 2015
  • Qatar Airways INDUCTED IN 2016
  • Thai Airways INDUCTED IN 2016
  • Thailand Convention & Exhibition Bureau INDUCTED IN 2016

5. How are the winners for each award determined?

Travel Supplier and Travel Agency Awards

Through voting by readers of TTG Travel Trade Publishing’s print and online titles: TTG Asia, TTG China, TTG India, TTGmice, TTGassociations, TTG-BTmice China and TTG Asia Luxury.

See questions 6 to 7 for more details on the voting process, rules & regulations and awards criteria.

Outstanding Achievement Awards
This is a non-voting category. The winners are determined by TTG’s editorial team.

Travel Hall of Fame
This honorary awards category pays tribute to an elite group of TTG Travel Awards winners who have impressively won the same award at least 10 consecutive times since the annual awards began in 1989. Companies which have been conferred the prestigious Travel Hall of Fame title will no longer compete in subsequent awards. In honour of their achievement, TTG will continue to commemorate them annually.

6. What is the voting process like?

Only the award titles in the Travel Supplier and Travel Agency categories are open for voting.

Voting duration: It spans across a period of two months, beginning in mid May till mid July.

Who votes: All readers of TTG Travel Trade Publishing’s print and online titles: TTG Asia, TTG China, TTG India, TTGmice, TTGassociations, TTG-BTmice China and TTG Asia Luxury are encouraged to vote.

As an organisation’s trade customers and closest working partners, our readers are the most apt to bestow the title of industry’s best.

Travel Supplier awards are voted by travel consultants, tour operators and destination management companies.

Travel Agency awards are voted by hoteliers, airline staff, car rental companies, cruise operators, NTOs, GDS companies and all other travel trade professionals except travel consultants, tour operators and destination management companies.

    Methods of voting: 2 methods – online voting and printed voting forms are made available and publicized through the following channels:
  • Online Voting Site: www.ttgasia.com/ttg-awards
  • Printed voting forms are usually made available in selected issues of TTG publications.
  • Publicity web banners with hyperlink to the online voting site – encouraging readers to vote online – are placed on TTG online publication websites throughout the voting period.

How to vote: As there are no pre-nominated contenders for the awards, voters simply nominate organisations that they perceive best deserve the various awards, based on a listed set of criteria.

    Authentication of votes, Rules & Regulations:
  • Only one voting entry per person is allowed - using the printed voting form or online voting. Duplicate entries are disqualified.
  • Only votes that are submitted with complete voter’s information will be qualified.
  • Random checks are conducted based on the voter’s information provided, to ensure that voter is bona fide.
  • All votes are kept confidential and the results final.

7. What are the criteria for the various awards?

    Travel Supplier Awards

  • Airline Awards
      Best airline in its respective category in terms of:

    1. Providing the best service, network and schedules.
    2. Most agent-friendly in terms of reservations, confirmations and commission payments.
    3. Most professional sales and marketing team in terms of innovative ideas, incentive programmes and servicing.

  • Hotel Awards
      Best Hotel Chain in its respective category in terms of:

    1. Most consistent in products and services.
    2. Most professional sales and marketing team in terms of innovative ideas, incentive programmes and servicing.

      Best Hotel/Resort/Serviced Residence/Spa in its respective category in terms of:

    1. Best services and facilities.
    2. Best range of value-added benefits.
    3. Most professional sales and marketing team in terms of innovative ideas and servicing.


  • BT-MICE Awards
    1. Best services and facilities catering specifically to the BT-MICE market.
    2. Most professional sales and marketing team in terms of innovative ideas and servicing the BT-MICE market.
    3. Most desirable and attractive incentives and value added services to business travellers and MICE planners.

  • Travel Services Awards
    1. Best product, services and facilities.
    2. Most professional sales and marketing team in terms of innovative ideas and servicing.

  • Travel Agency Awards

    Best Travel Agency in its respective category in terms of:
    1. Professionalism and excellence in staff.
    2. Best value-added services to client.
    3. Best use of computer technology application towards improving efficiency and effectiveness in services provided to client.

    Outstanding Achievement Awards

    This is a non-voting category. The winners are determined by TTG’s editorial panel.
    1. Travel Personality of the Year – a true personality who has the strength and charisma, as well as innovative ideas, to lead and effect change which dramatically improves the organisation under his/her charge and contributes to the industry at large.
    2. Destination of the Year – most outstanding destination for taking proactive steps and initiatives towards the development and promotion of the travel industry.
    3. Best Travel Entrepreneur – an astute CEO who knows how to make the right hires to strengthen his organisation, dares to take risks, sets new standards for the brand and, last but not least, contributes to the industry in critical areas such as training & education and sustainability.
    4. Best Marketing & Relationship Effort – the organisation which is most outstanding, exemplary and inspirational in its marketing and relationship-building efforts in the region. These efforts seal its name in the travel trade as the trusted, admired and highly-regarded brand to do business with.
    5. Best Travel Trade Supporter – the organisation that believes in travel agencies in the region as a key source of bookings. It is not shy to invest in raising awareness of its products to the trade via marketing and promotions, and training and education. It also incentiveses agencies to book through win-win partnerships and treats their partners with respect, fairness and humility.

8. What is the Travel Hall of Fame?

The Travel Hall of Fame was inaugurated in 2002, with the objective of establishing a permanent home in honour of our region’s most exceptional organisations. Inductees into this elite group are conferred the title of Travel Hall of Fame honorary for the impressive record of winning the the same prestigious award at least 10 consecutive times. Attaining the travel industry’s recognition for being the unsurpassed leader in its field for one whole decade is tantamount to achieving the coveted status of utmost excellence.

At each annual awards, TTG commemorates these outstanding organisations and looks forward to welcoming new members into the Travel Hall of Fame – for having made the cut and distinguishing themselves as being amongst the industry's very best..

Travel Hall of Fame Honoraries

  • Singapore Airlines and Singapore Changi Airport are the Travel Hall of Fame’s pioneering honoraries. These two outstanding organisations were inducted in 2002, having been accorded by Asia-Pacific’s travel trade as being the Best Airline of the Year and Best Airport of the Year respectively, for more than a decade.

  • Hertz Asia-Pacific joined the elite family in 2005 for making its mark as the undisputed car rental leader in the Asia-Pacific for 10 years.

  • Royal Cliff Beach Resort joined the Travel Hall of Fame in 2006 for having won awards for at least 10 times.

  • Star Cruises joined the Travel Hall of Fame in 2008, making it the first cruise operator in Asia-Pacific to have won awards in TTG Travel Awards for 10 consecutive years.

  • Abacus International was conferred into the Travel Hall of Fame in 2009, making it the first GDS in the Asia-Pacific region to have won 10 times at the TTG Travel Awards.

  • SilkAir joined the family of Travel Hall of Fame honoraries in 2010. It is the first regional airline to have won the award for 10 consecutive years.

  • Lotte Tour, inducted in 2011, is the first travel agency in the region to have won the award 10 consecutive times. It is undoubtedly the industry's choice as the Best Travel Agency in South Korea.

  • Hong Kong International Airport has won the Best Airport award for the last 10 years, qualifying it for the ranks of the elite in the Hall of Fame in 2013.

  • Raffles Hotel was inducted into the Hall of Fame in 2013 as well, having been voted Best Luxury Hotel for the last 10 years.

  • Regal Airport Hotel joined the Travel Hall of Fame family in 2015 for their 10 consecutive wins as the Best Airport Hotel.

  • Banyan Tree Spa was inducted into the Travel Hall of Fame in 2015 for being lauded as the Best Spa Operator for the past 10 years.

  • Qatar Airways will earn its Travel Hall of Fame status in 2016 after 10 consecutive wins as the Best Middle Eastern Airline.

  • Thai Airways will join the Travel Hall of Fame family in 2016 for its achievement as the Best South-East Asian Airline for the past 10 years.

  • Thailand Convention & Exhibition Bureau will be inducted into the Travel Hall of Fame in 2016, making it the first MICE organisation to clinch the Best Convention & Exhibition Bureau award 10 consecutive times.

Click here to visit the official TTG Travel Hall of Fame home