Tag: Travel Agents
The biggest challenges for Asia’s inbound agents in 2018 (part 2)
When asked what they foresee as their biggest challenge this year, it’s clear that the growing tentacles of online platforms is the elephant in the room for many inbound agents across Asia. Other bugbears include geopolitics, which affects their market mix, and a lack of destination marketing wherewithals.
How ‘hidden automation’ is a game-changer for travel agents
Think beyond robot butlers in hotels. ‘Hidden automation’ can help travel agencies save millions of dollars and significantly improve service outcomes. Kulpreet Singh, managing director EMEA & APAC for UiPath Robotic Process Automation, shows how
Green lane created for Singapore agents to go high tech
The Singapore Tourism Board (STB) is developing a “green lane” to support the industry in technology adoption.
There has been a five-fold increase in the...
The dreary side of competition
S Puvaneswary looks at price slashing, depleting margins in Malaysia’s competitive inbound sector
Intense competition from new entrants, along with weakening bookings from most major...
Princess Cruises cooks up challenge for Jakarta agents
Princess Cruises recently held a cooking challenge for over 50 travel agents in Jakarta as part of its relationship building programme with the local...
A chance for change
In a morphing travel landscape, Singapore travel agencies say they need guidance and unity. Alas, strong leadership eludes them for now. But there’s a...
Why S’pore agents must unite
The travel agent sector in Singapore is actually far from dying
New head for NATAS after Ohri’s surprise exit from agency business
Devinder Ohri has lost his presidency at the National Association of Travel Agents Singapore (NATAS) after his travel business ceased operations.
Steven Ler, the deputy president of...
