Powering up fun in Phuket
Andamanda Phuket's soft-launch on May 21 signals new beginnings for the destination's Kuthu district and an opportunity for Phuket to bring in valuable tourists, shares Proudputh Liptapanlop, executive director of owner Proud Group
Powered by the family
Marriott International chooses to let its people-first culture lead it out of a stormy 2020, a decision that has created a year of incredible lessons and innovative solutions that benefited business performance, reveals Rajeev Menon, president, Asia Pacific (excluding China).
Fresh optimism
New Zealand’s 2025 tourism ambition is still in its infancy but Tourism New Zealand’s (TNZ) chief, Kevin Bowler, is reporting good progress. He tells Karen Yue what has been achieved so far
Great, green ambitions
Anthony Wong, founder and operator of Cottage by the Sea by Frangipani Langkawi, is a pioneer in the sustainable travel and hospitality industry in Malaysia and has ambitions to turn his resort into a carbon negative property by 2030
Digitalising with a personal touch
As Diethelm Travel rebrands to DTH Travel, CEO Stephan Roemer, who owns it together with equal partners Thomas Maurer and Gonpo Tsering, details his vision leading to the renaissance of the enduring DMC
Rethinking data strategy to thrive in the new normal
The biggest difference in analysing big data pre-pandemic and post-lockdown is that many travel insights then do not apply in the current recovery stage anymore. Dawn Jeremiah, vice president, marketing & ecommerce, APAC, Go City, sheds light on how to navigate the new digital trends and leverage customer data to cater to them
Changing nature of representation
The nature of representation is changing but the philosophy behind it hasn’t, says Geoff Andrew, CEO, Worldhotels, who tells Raini Hamdi why representation has a future despite the onslaught of OTAs, sharing economy and new soft brands
Out of the wraps
Veteran hotelier Edmond Ip arguably created the wave of contemporary China brands and is back to take his Zitan out of the wraps. Raini Hamdi talks to the vice chairman of Artyzen Hospitality Group.
Developing people power
The travel and tourism business is more than just delivering good service; its success calls for leaders to monitor shifts in the marketplace and invest ahead in talent development for productivity, opines Tay Ee Learn, chief sector skills officer at NTUC LearningHub, who adds that industry players in Singapore have an advantage in the continuing education journey
Charting a course for recovery
The cruise tourism industry has taken a beating from the combined impacts of Covid-19’s tourism freeze and negative media reports on infections onboard – tough times that Cruise Lines International Association is helping its community to navigate through with enhanced education, government advocacy and careful planning with medical experts. Managing director Australasia & Asia, Joel Katz details how