Newsmaker

The travel and tourism business is more than just delivering good service; its success calls for leaders to monitor shifts in the marketplace and invest ahead in talent development for productivity, opines Tay Ee Learn, chief sector skills officer at NTUC LearningHub, who adds that industry players in Singapore have an advantage in the continuing education journey

With the hotel business on the mend, Hong Kong Hotels Association (HKHA) chairman, Peter Wong Chak-fung, discusses opportunities and challenges the industry needs to tackle today and going forward

A chartered financial analyst by training, Eu Chin Fen is now Frasers Hospitality CEO, overseeing international hospitality and global lodging business

Trip.com Group turns 25 this year, and is one of the world’s leading online travel agencies with more than 45,100 employees and 400 million members. Jane Sun, CEO, shares how the company pulled through the pandemic and how the forward-looking company is forging ahead with AI

With the official launch of APOLA (Asia Pacific Outdoor Lodging Association) in January 2024, Tim Sargeant, founding member and co-founder & CMO Explorar Hotels & Resorts, shares how the new association will support the Asia-Pacific outdoor hospitality scene in enhancing local communities and championing the cause for sustainable environmental practices throughout the region

In a highly competitive world of hotel and property business, Carolyn Choo, CEO and managing director of Singaporean firm Worldwide Hotels, has shown the world that she is no shrinking violet. She leads the local firm to consolidation and corporatisation in 2018, rising intact from the destruction of the Covid pandemic with her team – the company is today recognised as Singapore's largest homegrown tourist-class hotel group and has footprints in Asia

Conditions of the waves are good for Hawaii – Jeff Wagoner, president and CEO of Outrigger Hospitality Group, shares about how 2024 will be a stronger year and the group is ready to ride them

Major changes have swept through Hong Kong, and the positive ones are creating vibrant stories that the destination can use to attract travellers, says Dane Cheng, executive director of the Hong Kong Tourism Board (HKTB)

Hiroshi Kawaguchi, general manager of adventure tour operator Oku Japan, reflects on how adventure tourism can transform tourism in Japan and why

There have been countless hotel openings this year, but the launch of Regent Hong Kong on November 8 is particularly prominent. It marks the revival of a brand and property that once defined luxury hospitality in Asia, and the ignition of the Regent brand among the new generation of well-heeled travellers. Managing director Michel Chertouh details the return of the legend